Hotel Mercure Marseille Canebière

ملاحظة أراء العملاء (رأي ALL) 4.6/5 1,020 أراء

Hotel Mercure Marseille Canebière - Image 1
Hotel Mercure Marseille Canebière - Image 2
Hotel Mercure Marseille Canebière - Image 3
Hotel Mercure Marseille Canebière - Image 4
48 La Canebiere, 13001 Marseille, France

الوصف

خدمات الفندق الإضافية

  • Located in the city center, ideal for a stopover in Marseille

  • A 5-min walk from the Old Port and 10 min from Saint Charles train station

  • A bistronomic restaurant with chef Noël Baudrand

  • Dedicated spaces for seminars and business meetings

  • Green Key certification

الإقامات المتوفرة لدينا

موقع الفندق

Hotel Mercure Marseille Canebière

48 La Canebiere
13001 Marseille
France

نظام تحديد المواقع العالمي (GPS):43.296986, 5.379321

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

LE CAPUCIN

On La Canebière near the Old Port, discover chef Noël Baudrand's refined cuisine using fresh & local products, in a Haussmannian setting blending traditional & modern. https://www.brasserielecapucin.com/

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  1,020 أراء

تقييم TripAdvisor  4.0/5  173 أراء

2023 شهادة تميّز

More like a hostel than a hotel

ملاحظة Tripadvisor 1.0/5

megw521 تقييم TripAdvisor المعتمد

I have stayed in many 4 star hotels and this certainly was not one. It is more like a hostel than a hotel. Staff with no customer service. Room was not as described, booked a twin but was given a tiny double. One small wardrobe with four coathangers for 2 persons staying 3 days, not even a shelf to put your clothes on. No chest of drawers. Coffee facilities had powdered milk sachets which were so ancient they didn't dissolve. Buffet breakfast was cold every morning and very poor quality. when Bain marie was empty and a request for it to be refilled we were told that that there was no more. Asked for a poached egg but was told no. We looked forward to a relaxing glass of wine before bed but the bar is closed on Saturdays and Sundays. Very noisy area but there was no double glazing. It seemed as though the hotel is run more for the benefit of the staff than customers. The area is littered with homeless, drunks and beggars and feels very unsafe to walk through in the evening. I would never return to this hotel

Bad experience, not a safe stay

ملاحظة Tripadvisor 2.0/5

Alainmoual92 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Im a privilege member of the accor hotels chain and I go on business trips frequently and i usually only reserve at accor. During my last stay, my luggage was opened when I was out of the room, even though i locked it before I leave with a security code. On my return my luggage was open. I mentioned this to the reception and they told me they investigated it but they can’t know who entered the room when im out and they did not take any measures and did not took this event seriously. It will be my last time to visit this hotel.

Dear guest, We sincerely apologize for the incident regarding your luggage during your recent stay. The security and well-being of our guests are of utmost importance to us, and we take such matters very seriously. Rest assured that we are looking into this matter diligently to prevent any recurrence. We are writing the same answer as the one we wrote on the other of your negative digital reviews. You are already aware that we took quick measures to check all the datas necessary to investigate on our own about your room even nothing has been stolen as you know. Duty Manager and front desk Managers themselves discussed with you and replied to you orally about this unfortunate incident after doing all the efforts that could do. We appreciate your loyalty as a privilege member of the Accor hotels chain and regret the inconvenience caused. Your feedback is valuable to us, and we will ensure that necessary steps are taken to address this issue. We hope to have the opportunity to regain your trust in the future. Best regards Hôtel Mercure Marseille Canebière Vieux-Port

Very good hotel

ملاحظة Tripadvisor 5.0/5

Kristīne K Couples - تقييم TripAdvisor المعتمد

Very good service. Good location. near the port. Very nice welcome at reception. We really liked it. The room was clean and comfortable. we could communicate with the employees in many languages, also in Russian. Necessary things were quickly brought to the room.

Nice Stay

ملاحظة Tripadvisor 5.0/5

Traveler54477883349 تقييم TripAdvisor المعتمد

The stay was very good, especiall that the staff were very helpful. I would like to thanks Olivier and Adrien for the nice hospitality and support during the whole period of the stay. I hope to come again due to these nice guys.

This is my first time visiting Marseille. I hope to repeat the visit with my family, so I will make a reservation with y

ملاحظة Tripadvisor 5.0/5

Trail33016442093 تقييم TripAdvisor المعتمد

Good stay, hospitality and excellent cooperation from the hotel employee Although the hotel is small, its location is excellent in the center of the beautiful city of Marseille, close to the metro, tram, bus station, and shopping places. Thank you

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 666 أراء 8.7/10 الموقع
  • 823 أراء 7.6/10 الغرفة
  • 790 أراء 9.3/10 الخدمة
  • 12 أراء 6.8/10 إنترنت
  • 488 أراء 6.9/10 مستوى الراحة
  • 394 أراء 9.1/10 الإفطار
  • 280 أراء 7.9/10 مستوى النظافة
  • 187 أراء 9.3/10 شعور

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Marseille