نوفوتيل Novotel موسكو كييفسكايا 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,996 أراء

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نوفوتيل Novotel موسكو كييفسكايا - Image 1
نوفوتيل Novotel موسكو كييفسكايا - Image 2
نوفوتيل Novotel موسكو كييفسكايا - Image 3
نوفوتيل Novotel موسكو كييفسكايا - Image 4
Kievskaya Ulitsa, 2, 121059 موسكو, روسيا

الوصف

خدمات الفندق الإضافية

  • موقع ممتاز في قلب العاصمة، بالقرب من محطة المترو ومحطة قطار كيفسكي Kievsky

  • غرف عصرية من فئات مختلفة

  • مطعم يقدم الأطباق الروسية والعالمية وبار مريح يفتح على مدار الساعة وطيلة أيام الأسبوع

  • مركز سبا InBalance مع حوض سباحة

  • الموقع المثالي لاجتماعات الأعمال وأحداثها

الإقامات المتوفرة لدينا

موقع الفندق

نوفوتيل Novotel موسكو كييفسكايا

Kievskaya Ulitsa, 2
121059 موسكو
روسيا

نظام تحديد المواقع العالمي (GPS):55.743431, 37.562524

الهاتف
فاكس +7 499 240-10-51

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

GOURMET BAR BY NOVOTEL

استمتع بوجبات الإفطار والغداء والعشاء في الأجواء المريحة للمطعم الذي يطل على المناظر الطبيعية الخلابة المحيطة بموسكو. تتوفر قائمة طعام خاصة للفعاليات واجتماعات العمل.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,996 أراء

تقييم TripAdvisor  4.0/5  521 أراء

Perfect location

ملاحظة Tripadvisor 4.0/5

CashForPassion المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Perfect location. Walking distance to big shopping mall. Two metro stations are nearby. Nice environment. Rooms are clean and tidy. Price is reasonable for such location. Suggested for business trip...

Dear CashForPassion! Thank you for choosing Novotel Moscow Kievskaya! Thank you for taking a few minutes of your free time to share your opinions and impressions regarding your personal experience of staying at our hotel. We are very pleased that we were able to meet your expectations and you were satisfied with the level of service and quality of services. We will be glad to see you visiting us again! See you next time! Kind regards, Guest Experience Manager.

Brilliant customer services and location

ملاحظة Tripadvisor 5.0/5

TripMeNowSucker Couples - تقييم TripAdvisor المعتمد

First of all, due to the sanctions I wasn't able to use my international cards for payment in Moscow. Therefore, I would to say a massive thank you to Polina (at the front desk) for her outstanding support in getting everything ready for me on how to settle for the hotel.

Dear TripMeNowSucker! We appreciate your comments regarding your stay at the Novotel Moscow Kievskaya very much. It is pleasure for us to receive such a positive feedback. I will share your comments with our team and with Polina in particular. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Guests Experience Manager

Extremely unprofessional reception/staff

ملاحظة Tripadvisor 1.0/5

ahmadabbani88 العائلات - تقييم TripAdvisor المعتمد

The only good thing about this hotel is the location. Don't expect anything else, no recognition of member status or tier, very bad/unprofessional service resulted in me cancelling my supposed to be platinum accor membership. Avoid at all costs!

Dear Mr. Ahmad A! First of all let us thank you for choosing Novotel Moscow Kievskaya! And also thank you for taking a few minutes of your free time to share your opinions and impressions regarding your personal experience of staying at our hotel. We are sad that we were unable to meet your expectations. We would be kindly grateful to you for more detailed feedback, it would help us to improve the quality and work out the situation. Please, do not hesitate to contact me: h8225-qm@accor.com And I sincerely hope that we`ll solve the situation. We hope for your understanding and will be glad to see you again as our guest to correct negative impression! Kind regards, Guest Experience Manager.

Very Friendly and Helpful Staff

ملاحظة Tripadvisor 4.0/5

ShakingTree العائلات - تقييم TripAdvisor المعتمد

We arrived on Christmas with a problem. I did not have my internal Russian ID. Renata at the front desk worked with me in the nicest way possible. She escalated to an off-site manager to work with a copy. She was professional, courteous and got the problem solved so the kids and I could enjoy our time together. To make things even better, she called me by my name when we checked out. All with a smile. I would definitely recomend.

Dear ShakingTree! Thank you for sharing your opinion about our hotel! Our team is very happy that we met your expectations. And special thanks for your recommendation. Hope to see you again very soon. Kind regards, Guests Experience Manager.

A disappointing staycation

ملاحظة Tripadvisor 1.0/5

maqiraz Solo travel - تقييم TripAdvisor المعتمد

I am a "Gold" status member of ALL Accor but I've received very disappointing service-below the standard of the Accor Group-from the Novotel Moscow Kievskaya hotel. I've received an unfriendly and rude attitude from the one of the receptionists during my check-in process. I had to wait about 40 minutes to received my room key although I already did the online check-in through the ALL Accor mobile application. I've already sent a complain e-mail to the hotel but they didn't reply my e-mail. The superior room they provided did not match my request and my replacement room was actually a downgraded room because it was a room without sofabed. My reservation was a superior room with sofabed. As a Gold status of ALL Accor member, I will have a chance to be given an upgrade room if available. In fact, instead giving an upgraded room they gave me a downgraded room. My online booking member price through the ALL Accor mobile application was more expensive than the published rate listed on the hotel lobby screen. Room cleanliness needs to be improved. It was a very disappointing staycation at Novotel Moscow Kievskaya hotel.

Dear maqiraz, Thank you for your feedback about your stay in Ibis Moscow Kievskaya! We are sad that we were unable to meet your expectations and thank you for the comments on which we will work. We will be glad to see you again as our guest to correct negative impression! Sincerely, Elizaveta Kuznetsova Personal assistant to general manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 140 أراء 9.4/10 شعور

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منشآتنا الأخرى القريبة

جميع فنادقنا في موسكو

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.