فندق Grand Mercure بوكيت باتونج 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 1,076 أراء

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1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, 83150 بوكيت, تايلاند

الوصف

خدمات الفندق الإضافية

  • الفندق الوحيد الذي يوفر تجربة فيلا بحوض سباحة فى باتونج!

  • احصل على ذهنٍ صافٍ وجسم نشيط في سبا Ryn الحائز جوائز

  • تنظيم اجتماعات مبتكرة تتمحور حول موضوع معيّن في صالات متنوعة

  • دلّل أطفالك مع وجبات مخصصة لهم وأنشطة مرحة وغير ذلك

  • استمتع بتجربة تذوّق المشروبات الفريدة بكمية غير محدودة مع حزمة MyGlass

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موقع الفندق

فندق Grand Mercure بوكيت باتونج

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 بوكيت
تايلاند

نظام تحديد المواقع العالمي (GPS):7.888059, 98.29618

الهاتف
فاكس +66 76 231 998

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  1,076 أراء

تقييم TripAdvisor  4.5/5  3,350 أراء

2024 شهادة تميّز

Pimonwan

ملاحظة Tripadvisor 5.0/5

Pimonwan S تقييم TripAdvisor المعتمد

All facilities were excellent. Daily breakfast was excellent. Staff were very welcoming, friendly and attentive thank you our FB manager thap for Phuket recommended Location and our drink very tasty we enjoy with music at the bar lobby with wine variety we very enjoyed it

Good service…

ملاحظة Tripadvisor 5.0/5

Ps-Punika P Friends getaway - تقييم TripAdvisor المعتمد

Excellent hotel we enjoyed so much with wine good choice of variety thanks to the wonderful service by thep food and beverage manager for recommendation of wine with my dinner very tasty of food and happy hour are fantastic I would recommend this hotel to stay in phuket

Cooking class - must try

ملاحظة Tripadvisor 4.0/5

rahma M تقييم TripAdvisor المعتمد

Food is really good , from local to international. We have had a great experience with cooking classes facilitated by Jasmin who was very friendly and made the experience extra special . The experience starts with a visit to the local vegetable market then you head back to the hotel .The class was led by Chef Mon who did an excellent job teaching us each step of the dishes . I highly recommend this class and best part that it was private

Dear 704rahmam, Thank you so much for taking the time to write such a wonderful review! We're thrilled to hear that you enjoyed the variety of food we offer, as well as the Thai cooking class. We will make sure to pass on your kind words to Jasmin and Chef Mon for their excellent hospitality and professionalism. We hope to have the pleasure of welcoming you back soon and providing you with another exceptional experience! With warm regards, Guest Relation Team.

Wonderful cooking class

ملاحظة Tripadvisor 5.0/5

Hamed S تقييم TripAdvisor المعتمد

Excellent hotel. We enjoyed so much the cooking class! Thanks to the wonderful service by Jasmin & Chef Mon for all the teaching during the class. Both have provided us with a memorable and unforgettable experience!

Dear 802hameds. We are extremely grateful that you took the time to write such a wonderful review for us! It brings us great joy to learn that you had a fantastic experience during your stay with us and that our team members, Jasmin and Chef Mon have made your experience even more memorable through our cooking class. We look forward to having you back with us again soon! Best regards Guest Relation Team.

Damp in all rooms! STAY AWAY from this hotel!

ملاحظة Tripadvisor 1.0/5

FTVAI تقييم TripAdvisor المعتمد

Our anticipation for a luxurious 5-star experience at this hotel was met with disappointment. Despite booking a standard room, we were greeted by a pervasive smell of dampness upon arrival, accompanied by consistently wet floors and bed sheets throughout our 6-night stay. Despite bringing the issue to the attention of hotel staff, the offered solutions were inadequate, indicating a systemic problem with dampness in the establishment. Even after being relocated to another room, the same issues persisted. We would walk into our room annenden the floor would be wet, so many times I was going to slip. We would have to call reception every night getting in to ask them to come and change the sheet because of how wet it would be. Additionally, the service we received was appalling, with management displaying a lack of urgency in addressing our concerns about obtaining a refund to seek accommodation elsewhere. The offered £150 refund was a mere fraction of the amount we had paid for our stay, leaving us feeling undervalued and dissatisfied with our experience. Overall, this was one of the most disappointing and frustrating hotel stays we've ever experienced.

Hello Fatma and thank you for your comments (and the copy/paste as well from google). You've been asking for a full refund since day one and despite our efforts and proposal to change rooms. We moved you into a villa at the end and agreed on a refund too as the last thing we wanted was to disappoint you on your holidays and hopefully hope for a nicer review. End of April and early May is always challenging in term of weather with humidity levels going up to 92-94*. They are things we can't really control and this might be one of those. I am very sorry for the disappointment. Kind regards, Sebastien

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,097 أراء 9.4/10 الموقع
  • 1,635 أراء 7.6/10 الغرفة
  • 1,747 أراء 8.8/10 الخدمة
  • 17 أراء 8.2/10 إنترنت
  • 759 أراء 9.3/10 الإفطار
  • 741 أراء 7.8/10 مستوى النظافة
  • 736 أراء 8.8/10 المطاعم
  • 583 أراء 8.6/10 شعور

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جميع فنادقنا في بوكيت

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.