ibis Cotonou 2 نجمة

ملاحظة أراء العملاء (رأي ALL) 4.1/5 136 أراء

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الوصف

فندق ALLSAFE معتمد

خدمات الفندق الإضافية

  • Hotel near the airport, Embassies, International Organizations & Ministries

  • Hotel located 10 minutes from the city center and Business district

الإقامات المتوفرة لدينا

غرفة

Room with a double bed featuring the new bedding

  • 2 شخص
  • 16 / sq ft 172
  • فرش السرير 1 x سرير (أسرّة) مزدوج

موقع الفندق

ibis Cotonou

Boulevard de la Marina, 08 BP 0929
08 BP 0929 COTONOU
Benin

نظام تحديد المواقع العالمي (GPS):6.349573, 2.401333

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • خدمة الغرف

RESTAURANT

الصورة غير التعاقدية

Linger over your meal as your stay unfolds and discover a world of taste sensations on the menu at ibis restaurants...

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  136 أراء

تقييم TripAdvisor  4.0/5  316 أراء

Close to airport

ملاحظة Tripadvisor 3.0/5

ffrige تقييم TripAdvisor المعتمد

The location is the best feature of this place. However, you can't walk to the airport, you still need to rely on their shuttle service, which for me arrived very late when I was already about to hop on a taxi: very disappointing first impression! The room was small but clean. The breakfast quite nice, with excellent chocolate pastries. The WiFi is horrible, as it kept disconnecting.

Pathetic Service in one of the best hotel vicinities of Cotonou

ملاحظة Tripadvisor 2.0/5

Abdur Rahman W تقييم TripAdvisor المعتمد

Very Poor Customer Care, small rooms and ill mannered staff. However, one do enjoy the vicinity and facilities of Novotel hotel since ibis is situated in its premises, that’s a Plus Besides the NO CARE attitude, Ibis Cotonou in particular doesn’t care to oblige All Accor members, Accor membership benefits means nothing to ibis apparently. I had my reservations, done online via Accor App cancelled by ibis on multiple occasions for no reason. Accor however do help in following up with the hotel, but one has to go thru the trouble of having a backup plan as iBis may ask the guest to leave anytime. All Accor shall remove ibis Cotonou from its membership to say the least

Madame/Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour parmi nous. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Nordine AMRANI Directeur Général des hôtels.

Lack of ....

ملاحظة Tripadvisor 2.0/5

Ghizlane D تقييم TripAdvisor المعتمد

I had one specific request, my invoice should have the right address on it. Never mind the lacking utilities or the non existing toiletries, all I wanted was that the invoice for my company has the correct address. I spent one hour with the clerk at the desk upon arrival to make sure they have the right address. Then when I needed to check out, the new clerk deleted the address and put another one. When I said this must be corrected, he said to give him 20 minutes, I gave him an hour. When I came back still no invoice. He assured me that they will correct it and send it to me via E-Mail. I travel back home, and nothing. I called over 25 times this last two months and nothing. I sent E-Mails, I contacted locals and still nothing.

Madame/Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour parmi nous. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Nordine AMRANI Directeur Général des hôtels.

Centrally located hotel for business travellers

ملاحظة Tripadvisor 4.0/5

Venky2011 تقييم TripAdvisor المعتمد

The hotel is very close to the International Airport. The beach is at a walkable distance. The standrad hotel rooms are clean and neat but small in size. The hotel staff is well mannered and friendly. Good for business travellers. The hotel and its surroundings is quite peaceful and well maintained.

Dear Monsieur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nordine AMRANI General Manager.

Comfortable stay

ملاحظة Tripadvisor 4.0/5

Mobile20717704562 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Pros * Clean room. * High-speed internet * Function like AC, hot water etc. was good. Cons * Some staff were too friendly. * Minimal variety of food at the restaurant. * Room is not very wide. Conclusion * There was no major problem. Their service matches with their chares.

Dear Sir, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The rest of the content has been well noted as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nordine AMRANI General Manager.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 100 أراء 4.8/10 الغرفة
  • 243 أراء 8/10 الخدمة
  • 8 أراء 8.3/10 إنترنت
  • 62 أراء 9.1/10 شعور
  • 54 أراء 6.5/10 الإفطار
  • 46 أراء 4.6/10 مستوى الراحة
  • 36 أراء 7.5/10 مستوى النظافة

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