فندق بولمان زمزم مكة 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.7/5 3,034 أراء

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فندق بولمان زمزم مكة - Image 1
فندق بولمان زمزم مكة - Image 2
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فندق بولمان زمزم مكة - Image 4
مجمع أبراج البيت, وقف الملك عبد العزيز, 21955 مكة, السعودية

الوصف

خدمات الفندق الإضافية

  • على بعد لحظات من المسجد الحرام والكعبة المشرفة.

  • إطلالات جزئية على الكعبة المشرفة والمسجد الحرام وجبل النور (غار حراء).

  • غرفة وأجنحة فسيحة

  • خدمة إنترنت لاسلكي مجانية

  • يقع بجوار جناح التسوق الذي يضم مجموعة كبيرة من العلامات التجارية العالمية.

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موقع الفندق

فندق بولمان زمزم مكة

مجمع أبراج البيت, وقف الملك عبد العزيز
21955 مكة
السعودية

نظام تحديد المواقع العالمي (GPS):21.419314, 39.824662

الهاتف
فاكس +966 12 571 5999

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.7/5  3,034 أراء

تقييم TripAdvisor  4.0/5  3,122 أراء

2023 شهادة تميّز

Not 5* Hotel

ملاحظة Tripadvisor 4.0/5

235salimp العائلات - تقييم TripAdvisor المعتمد

It’s not 5* hotel for sure Clock Tower location is deceiving to believe it’s 5* Great location to reach Haram ! Tea Garden restaurant is 5* , food was excellent, good choice and so is service staff manager Uthman was ever smiling welcoming great guy so is brother Saber , supervisor Farouk was helpful , I must point out one waiter Mr Abid Ali was best of the lot and so humble helpful and made us feel our own family ! Duty managers Asfham and Asmah were helpful tried hard to offer better rooms but I had to compromise in the end. Disappointing Poor rooms, poor lifts & poor reception staff so is room service , rooms are below 3* congested not value for money , they just want to make money forget customers ! I may have to look for different option next year unless if we get new renovated rooms .

Dear Mr. Salim, Thank you for sharing your feedback with us. We appreciate your feedback regarding the location and restaurant. We want to express our sincerest gratitude for your kind words towards Ms. Uthman, Mr. Saber, Mr. Farouk, Mr. Asfham, Ms. Asmah and Mr. Abid Ali as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. On the other hand, your concerns regarding room service, reception staff service, rooms and elevators have been taken into consideration, and rest assured that our team is working on it. We hope to have the opportunity to serve you again soon. Best regards, Pullman Zamzam Makkah Hotel.

House keeping was only good think we have

ملاحظة Tripadvisor 5.0/5

Falisha H تقييم TripAdvisor المعتمد

Mr Asaduzzamqn was our house keeper and did a fantastic job. Also Mr Zakir Hussein have cleaned out rooms and always good and have both done a fantastic job.

Dear Valued Guest, Thank you for your positive comments. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Asaduzzamqn and Mr. Zakir Hussein as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Mr Kawsar, Mr Kaseem

ملاحظة Tripadvisor 5.0/5

maskur seto s تقييم TripAdvisor المعتمد

1007 , service is very excellent , room very clean ......we arey happy and enjoy this roam very well ... Great Hotel and Great Service.

Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate your feedback regarding the cleanliness and room. We want to express our sincerest gratitude for your kind words towards Ms. Kawsar and Mr. Kaseem as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

karim redwan

ملاحظة Tripadvisor 5.0/5

Rara R تقييم TripAdvisor المعتمد

thank pullman zamzam teaam breakfast was good in zahra restaurant the guy mr shanawaz help us too much and also from kitchen chef karim redwan helps my kids for special requests thanks aii the staff buffet itaem was delicious and good food thanks

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Adhityaningrum A

ملاحظة Tripadvisor 5.0/5

tya a تقييم TripAdvisor المعتمد

Cheff Karim radwan, breakfast is very good! Excelent! I enjoyed it all in pullman hotel in restaurant manager mr shanawaz is very helpful with us thank you Pullman zamzam team see you well always all the staff in restaurant is well done keep it up

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 3,121 أراء 9.4/10 الموقع
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  • 8,941 أراء 8/10 الخدمة
  • 253 أراء 1.6/10 إنترنت
  • 2,171 أراء 3.2/10 مستوى النظافة
  • 1,923 أراء 2.7/10 شعور
  • 1,441 أراء 3/10 مستوى الراحة
  • 1,223 أراء 2.9/10 وسائل الراحة

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.