جميع الفنادق في إسطنبول

فندق فندق نوفوتيل Novotel إسطنبول زيتينبورنو 4 نجوم

ملاحظة أراء العملاء 4.3/5 2,645 أراء
فندق نوفوتيل Novotel إسطنبول زيتينبورنو
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احجز في هذا الفندق

الغرفة 1

عدد الأشخاص
عمر الأطفال
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Le Club AccorHotels

مجاناً: انضم لتصبح عضوًا

عند القيام بالحجز في هذا الفندق:

  • اكسب نقاط Rewards ونقاط Status

  • يمكنني استخدام نقاط Rewards

  • سوف أستفيد من المزايا

  • يمكنني الاستفادة من السعر الحصري للأعضاء

خدمات الفندق الإضافية

  • على مقربة من مطار أتاتورك الدولي ووسط المدينة

  • خدمة النقل بالحافلة مجانًا إلى وسط المدينة

  • قاعات اجتماعات متعددة الاستخدامات

  • مرافق اللياقة البدنية والتدليك، حوض سباحة خارجي (تتوفر حسب الموسم)

  • خيارات داخلية وخارجية لإقامة أحداث لا تُنسى منها حفلات الزفات والولائم

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

ادفع

خدمات ومعلومات عملية
  • تسجيل الوصول عبر الإنترنت
  • واي فاي/ اتصال بالإنترنت
  • موقف السيارات
  • تسهيل التنقّل للأشخاص ذوي القدرة المحدودة على الحركة
  • Please contact hotel for more information
  • مجالسة الأطفال عند الطلبادفع
  • مكيّف الهواء
  • اللغات التي يُجيدها موظفي الفندق
  • يتوفّر مكتب الاستقبال لخدمتك على مدار ال
  • تسجيل مغادرة متأخر حتى الساعة 5 مساءًادفع
  • الغسيل
  • المحلات/ التسوّق
  • حامل الأمتعة
  • الاستعلامات
الترفيه والأنشطة
  • حوض سباحة خارجي غير مدفأ
  • مركز اللياقة
  • الرفاهية
  • مجالسة الأطفال عند الطلب
  • التنس
خدمة الطعام
  • الفطور
  • مطاعممطاعم 1
  • بارات 1
  • خدمة الغرف
خدمات الأعمال
  • غرف للاجتماعات12
  • ركن الإنترنت على جهاز Mac
  • مركز أعمال الخدمة الذاتية
  • توفر خدمة النسخ/الطباعة

موقع الفندق

فندق نوفوتيل Novotel إسطنبول زيتينبورنو

Kazlicesme Mah Kennedy Cad
No 56 Zeytinburnu
34025
إسطنبول
تركيا

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

  • BUS :   MR20 KAZLICESME

  • METROBUS :  

  • MARMARAY :   KAZLICESME

  • بالطائرة

    ATATURK International Airport عند 10كم / 6.21 ميل

نظام تحديد المواقع العالمي (GPS):40.982323, 28.907493

الإقامات المتوفرة لدينا

تتميز غرفة نوفوتيل بمساحتها الواسعة وتصميمها المعاصر والمرن فتحلو فيها الإقامة. تلبّي هذه الغرفة كافة متطلباتك واحتياجاتك.

غرفة عادية مزوّدة بسرير كوين وأريكة

  • :عدد الأشخاص الأقصى 4
  • :المساحة بدءاً من 25m²
  • اتصال إنترنت لاسلكي في الغرفة
  • إنترنت عالي السرعة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • هاتف اتصالات مباشرة

غرفة عادية بسريرين متماثلين

  • :عدد الأشخاص الأقصى 2
  • :المساحة بدءاً من 25m²
  • اتصال إنترنت لاسلكي في الغرفة
  • إنترنت عالي السرعة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • هاتف اتصالات مباشرة

غرفة مميزة مزوّدة بسرير كوين

  • :عدد الأشخاص الأقصى 2
  • :المساحة بدءاً من 25m²
  • اتصال إنترنت لاسلكي في الغرفة
  • إنترنت عالي السرعة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • هاتف اتصالات مباشرة

غرفة مميزة بسرير كوين وأريكة

  • :عدد الأشخاص الأقصى 3
  • :المساحة بدءاً من 25m²
  • اتصال إنترنت لاسلكي في الغرفة
  • إنترنت عالي السرعة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • هاتف اتصالات مباشرة

غرفة مُمَيزة بسريرَين مفردَين متماثلَين

  • :عدد الأشخاص الأقصى 2
  • :المساحة بدءاً من 25m²
  • اتصال إنترنت لاسلكي في الغرفة
  • إنترنت عالي السرعة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • هاتف اتصالات مباشرة

غرفة تنفيذية بسرير كوين وأريكة

  • :عدد الأشخاص الأقصى 4
  • :المساحة بدءاً من 25m²
  • اتصال إنترنت لاسلكي في الغرفة
  • إنترنت عالي السرعة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • هاتف اتصالات مباشرة

جناح بسرير كوين وأريكة

  • :عدد الأشخاص الأقصى 4
  • :المساحة بدءاً من 25m²
  • اتصال إنترنت لاسلكي في الغرفة
  • إنترنت عالي السرعة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • هاتف اتصالات مباشرة

مطاعمنا وباراتنا

NOV'IST RESTAURANT

نوع المطبخ: عالمي

Restaurant with a show kitchen serving international cuisine as well as Turkish specialities.

الغداء

12:00 - 17:00

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

العشاء

17:00 - 23:00

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

NOV'IST BAR

Photo non contractuelle / Strictly non binding

يتميّز بار نوفيست Nov'îst بباقة متنوّعة من الوجبات الخفيفة وأنواع النبيذ المحلية وبأجواء عصرية ومريحة. استمتع بمشروباتك أثناء مشاهدة رياضاتك المفضّلة أو تذوّق كوكتيلاتنا بالقرب من حمام السباحة في الشرفة.

الغداء

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

العشاء

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 12

  • أقصى حجم: 255 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 300 أشخاص

  • قدرة الاستيعاب القصوى للمأدبة: 190 أشخاص

تعرّف على المزيد

تقييمات نزلائنا لـ ‎
فندق نوفوتيل Novotel إسطنبول زيتينبورنو‎

آراء العملاء الذين حجزوا على موقع AccorHotels.com

اطّلع على المزيد

تصنيف AccorHotels 4.3/5

2,645 أراء

مكان مريح

ملاحظة أراء العملاء 4.3/5

Ameen العائلات - 11/09/2019 تقييم AccorHotels

فندق نفتيل زيتون برنو بيتي الثاني. وفريق العمل اهلي واخواني اتمنا لكم التوفيق اشعر دائما بوجود فريق يهتم بهذا المكان

Dear Ameen M., We very much appreciate your comments regarding your stay at the Novotel Istanbul Zeytinburnu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erhan Laçin General Manager

ا.

ملاحظة أراء العملاء 4.3/5

ا. العائلات - 09/09/2019 تقييم AccorHotels

التجربة كانت جميلة تعامل أعضاء الاستقبال جيد المطعم لدية تنوع جميل جلسة المسبح جميلة. هدو في الفندق بشكل عامل الغرفة الي حزما صغير.

Dear Khaled Mohsen S B., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your overall accommodation has met your expectations and you have enjoyed our staff's attention. We are going to share your comment with all our team members and we believe it is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. We are looking forward to welcoming you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

رائعة

ملاحظة أراء العملاء 4.3/5

مجهول المسافرون المنفردون - 04/09/2019 تقييم AccorHotels

كانت تجربة رائعة ومميزة في الفندق حيث كان هناك اهتمام واضح بتنظيف الغرف وهناك إطلالة جميلة على للمسبح الخارجي والبحر بالاضافة الى وجود كادر استقبال متعاون جداً وأسلوبه جيد مع النزلاء انا سأنصح الأصدقاء وزملاء العمل بالنزول في الفندق لانه تجربة جيدة

Dear Moustafa Khalid Abdulmaged A L., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your overall accommodation has met your expectations and you have enjoyed our staff's attention. We are going to share your comment with all our team members and we believe i t is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. We are looking forward to welcoming you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

تجربه جميله واتمنى ان تتكرر

ملاحظة أراء العملاء 4.3/5

س. الأصدقاء - 20/08/2019 تقييم AccorHotels

الفندق مريح وموقعه على البحررائع ولكن مايميزمعظم الفنادق في تركيا هوعدم تكلم العاملين وخصوصاموظفي الاستقبال اللغه العربيه رغم ان معظم السياح هم من العرب

Dear Sahar Tareq Abbas A., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. Also if you will come back to your home again, please find Miss Emine who can speak Arabic :) We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

ممتاز،هادئ،فطور ممتاز ومتنوع،مشكلة ضعف الواي فاي في الغرف

ملاحظة أراء العملاء 4.3/5

مجهول المسافرون بغاية العمل - 05/08/2019 تقييم AccorHotels

الإقامة جيدة جدا الفندق نظيف وراقي والفطور مميز ومتنوع ولكن يرجى تحسين الواي فاي ضعيف جدا في الغرف واغلب الأوقات لا يعمل بشكل عام الفندق ممتاز. نتمنى معالجة موضوع الواي فاي في الغرف. سأكرر اختياري لفندق Novotel

Dear Zeinab B., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. Also we kindly inform you, when you come back to our hotel, wifi will be have good quality! (: We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

ابو ن.

ملاحظة أراء العملاء 4.3/5

ابو ن. العائلات - 22/07/2019 تقييم AccorHotels

كانت اقامتي ممتازه

Dear Othman Atiyyah A., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad to hear that your accommodation has met your expectations and you have enjoyed our services during your stay. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. We are looking forward to welcoming you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

ممتاز

ملاحظة أراء العملاء 4.3/5

عبد ا. الأصدقاء - 10/07/2019 تقييم AccorHotels

ممتازة الشكر لجميع العاملين

Dear Abdelmenem A., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly and services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

جيده

ملاحظة أراء العملاء 4.3/5

مجهول الأزواج - 07/05/2019 تقييم AccorHotels

لاباس ولكن توجد بعض الملاحظات مثل الواي فاي ضعيف جدا وماء الشور ضعيف وعدم وجود تكيف في فترة الاقامه حيث ان الجو كان حار ويوجد تقصير في خدمة الغرف حتي يقوم النزيل بالاتصال لطلب حاجته والمفروض توفر قبل طلبها

Dear Fadhel A., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We would like to express our sincerest apologies that we could not reflect our international service attitude to your kind selves in our rooms wifi. Also we kindly inform you that our hotel’s air conditioning system is central and we change the mode according to the seasons. For spring time, it is not possible for us to blow cold air to the rooms but we can simply give neutr fresh air by turning the air condition off. Also We assure you we are going to share the issues you have mentioned in your comment at first with the related departments then with all our team members and take an immediate action in order to prevent any kind of future occurrence. We believe, your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very objective and kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future and make you leave our hotel with a smile on your face. Best Regards, Erhan Laçin General Manager

O.

ملاحظة أراء العملاء 4.3/5

Khaleel العائلات - 04/05/2019 تقييم AccorHotels

الإقامة في الفندق جدا رائعة ومريحة والنظافة لا يعلى عليها

Dear Khaleel O., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly/better and better constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Best Regards, Erhan Laçin General Manager

فندق خمس نجوم

ملاحظة أراء العملاء 4.3/5

مجهول العائلات - 02/05/2019 تقييم AccorHotels

موظفو اﻻستقبال والمطعم والنظافة كانوا لطيفين وودودين. الغرفة واسعة ونظيفة واطﻻلة جميلة على البحر. الفطور ممتاز ومتنوع. أجواء هادئة. اﻷسعار مناسبة بشكل عام يجب منح هذا الفندق نجمة اضافية وأنصح به

Dear Abdulwahab K., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way better and better constantly. We are very glad to hear that you have enjoyed our staff, hotel services, location and view of Marmara Sea during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Best Regards, Erhan Laçin General Manager

فندق جيد جداً

ملاحظة أراء العملاء 4.3/5

أ. الأصدقاء - 01/05/2019 تقييم AccorHotels

انا راضي عن الخدمة ولكن الأسعار غالية

Dear Attwan A., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our hotel services and location during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your objective thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Best Regards, Erhan Laçin General Manager

M.

ملاحظة أراء العملاء 4.3/5

Hayder M. العائلات - 18/04/2019 تقييم AccorHotels

منظر جدا رائع وغرف جميلة الطراز

Dear Hayder M., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind comment with us. We are looking forward to welcoming you again at Novotel Istanbul Zeytinburnu. Best Regards, Erhan Laçin General Manager

رائعة

ملاحظة أراء العملاء 4.3/5

مجهول العائلات - 13/03/2019 تقييم AccorHotels

كانت الإقامة في الغرفة جميلة وممتعة مع الإطلالة على البحر ورُقي التعامل من الموظفين

Dear Mohannad A., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad to hear that your overall accommodation has met your expectations and you have enjoyed the friendliness of our team members and the comfort of our rooms! We believe your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

بيتي الثاني بين اخواني

ملاحظة أراء العملاء 4.3/5

Ameen الأصدقاء - 06/12/2018 تقييم AccorHotels

ممتازه والحمدلله وأطمح اكثر في تجديد المخدات والمناشف باستمرار يناسب مع أسلوبكم الممتاز

Dear Ameen M., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad to hear that your overall accommodation has met your expectations as our ultimate goal is to make our guests feel welcome and home. We assure you we are going to share your sincere words with all our team members and we believe they are going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager
ملاحظة أراء العملاء 4.3/5

حسين ع. -. غ. ر. 1. الأزواج - 13/11/2018 تقييم AccorHotels

الفندق جميل وموقعه رائع على البحر، وموظفين الاستقبال ودودين للغاية، وخدمة توصيل لمعلمين مجدوله، هذه ايجابية. السلبيات: موظفين البوفيه غير متعاونين وغير سعيدين لعملهم خاصتا عامل موظف لصنع البيض، ونوعية الاكل مقبول، وعندما اطلب شفرة حلاقة يقول لي اذهب الى السوق واشتر لك واحدة ، وعندما قلت له كل الفنادق توفر شفرة الحلاقة ، عمل نفسه كأنه لا يعلم يوجد شفرة حلاقة لدى الفندق وبعدها جلب لي شفرة الحلاقة، لا يوجد اي خدمات قريبة من الفندق وهذا مزعج للغاية

Dear Husain A., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We sadly understand from your comment that your accommodation has not met your expectations totally. We express our sincerest apologies that we could not reflect our international service attitude to your kind selves. We will take immediate action about the issues you have mentioned. Also please rest assured that we are going to share your comment with all our team members and we believe it is going to serve as an encouragement for us to diversify and advance our current services for you. We thank you again for sparing your precious time and sharing your very objective and kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future and receive your up-to-date comment about our hotel and services. Sincerely, Erhan Laçin General Manager

Adel

ملاحظة أراء العملاء 4.3/5

Adel العائلات - 07/11/2018 تقييم AccorHotels

جيدة نوعا ما والفندق نظيف واغلب العاملين متعاونين الا انهم بضربون الباب بشده عند التنظيف او عامل الميني بار الذي كان فضا وجقليل الادب عندما ضرب الباب بقوة وازعاج وطلب بشده فحص الثلاجة ونظر في العلب وتواريخها كان العميل سارق للبار وطلبت منه اخلاء البار لعدم الازعاج ورفض وكانت تجربته سيئة لهذا السبب

Dear Adel B., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad to hear that your overall accommodation has met your expectations. Also please rest assured that we are going to share the issues you have mentioned in your comment with the related departments at first and then with all our team members. We are going to make all the necessary betterment including re-considering our staff's training in order to prevent any kind of future occurrence. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very objective and kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future and receive your up-to-date comment about our services. Sincerely, Erhan Laçin General Manager

فندق جميل بشكل عام ملاحظتين فقط نوع المرتبه سئ وإنترنت ضعيف جدا

ملاحظة أراء العملاء 4.3/5

Ameen N. M. العائلات - 25/10/2018 تقييم AccorHotels

تعامل مشرف الاستقبال السيد ايقهان جدا رائع وهوا سبب لرغبتي الاقامه دايما معكم مع العلم انني أقيم في هذا الفندق منذ 10 سنوات . توجد مشرفه لديكم اسمها زليخه تحتاج دورات في تطوير نفسها حيث اسلوبها جدا فظ وبسببها كنت اريد ترك الفندق تماما لولا تدخل السيد ايقها. كما يوجد لديكم مشكله في الإنترنت ضعيف جداجدا ولم يكن من السابق ضعيف

Dear Ameen M., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad your overall accommodation has met your expectations. We assure you we are going to share your comment with Mr. Egehan at first and then with all our team members. And also we are going to share the issues you have mentioned in your comment with the related departments at first and then with all our team members and we believe it is going to serve as an encouragement for us to diversify and advance our current services as our ultimate goal is to make our guests feel welcome and home. We thank you again for sparing your precious time and sharing your very kind and objective thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

اوتيل جيد

ملاحظة أراء العملاء 4.3/5

Ammar D. المسافرون بغاية العمل - 15/10/2018 تقييم AccorHotels

الآقامه جيده لكن هناك تقصير من قبل تنظيف الغرف

Dear Ammar d., We very much appreciate your comments regarding your stay at Novotel Istanbul Zeytinburnu. It is always a pleasure to receive positive feedback. We will share your comments with our team. Also we would like to inform you that we are going to share the issue which you have mentioned in your comment with the related department and make the necessary betterment as soon as possible in order to prevent any kind of future occurrence. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

إقامة ممتعة ويمكن تكرارها

ملاحظة أراء العملاء 4.3/5

مجهول العائلات - 23/09/2018 تقييم AccorHotels

الموظفون لبقون، الاستقبال والخدمات، الخدمات متميزة وخصوصا خدمة التوصيل المجاني، الانترنت سيء ويحتاج لتحسين، تم ترقية غرفتي مجانا وأشكركم عليها :) الإطلالة على البحر جميلة جدا

Dear Nawaf A., We very much appreciate your comments regarding your stay at Novotel Istanbul Zeytinburnu. It is always a pleasure to receive positive feedback. We are very glad to hear that you have enjoyed our staff's friendliness, shuttle service and the picturesque Marmara Sea view which we are very lucky to have right in front of us during your stay. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erhan Laçin General Manager

جيدة

ملاحظة أراء العملاء 4.3/5

مجهول العائلات - 18/08/2018 تقييم AccorHotels

جيدة مقابل القيمة (المال) النت ضعيف في الدور التاسع ارضية الغرفة والحمام تحتاج تبديل موظفين نقل الامتعه وموظفين الاستقبال ومساعديهم في الفترة المسائية كانوا رائعين

Dear Masadah Mohammad A., Thank you for taking the time to tell us about your experience at the Novotel Istanbul Zeytinburnu. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are going to share your comment with all our team members and we believe it is going to encourage us to diversify and advance our current services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erhan Laçin General Manager
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