Novotel Semarang 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 646 أراء

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Novotel Semarang - Image 2
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الوصف

خدمات الفندق الإضافية

  • Located in front of Paragon Mall, close to the business district and tourist attractions

  • Only 5 km from Ahmad Yani Airport and 2 km from Tawang Train Station

  • Fitness centre, pool, traditional spa, and kids corner

  • Two international restaurants, club, and 24-hour room service

  • 8 meeting rooms and ballroom, ready to host 1,000 ppl., ideal for business events or weddings

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Semarang

Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia
50132 SEMARANG
Indonesia

نظام تحديد المواقع العالمي (GPS):-6.978722, 110.414528

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  646 أراء

تقييم TripAdvisor  4.0/5  1,062 أراء

2023 شهادة تميّز

Out-of-date hotel, unfortunate experience

ملاحظة Tripadvisor 2.0/5

MarkhamJulson المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I booked a superior room. There’s nothing superior in the room which is very stained, surfaces are striped and seen best days. Bathroom is not convenient, tabs and toilet seat very bad. There’s an adjustment knob in air-conditioning but still only “on/off” in practice. The worst thing for me is the tobacco smell. This should be non-smoking room and floor but there’s a musty smell all time and also coming from elsewhere. Sad to say but this hotel may have been okay 20 years ago. Many things are not in shape. Perhaps some public areas are okay but that’s enough if your room is a very bad one. Good things are the gym and pool area.

Need maintenance

ملاحظة Tripadvisor 2.0/5

yummyy2014 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Stayed overnight for business trip, the only thing I like only the size of the room. Other that really need more maintenance and improvements. The kettle couldn’t stop itself when it’s boiled. The bathtub couldn’t be used as only the shower worked. Shower gel filled with water, no gel inside. No hand towel. This morning went down for breakfast. I like fruit coffee bread for breakfast. They all were not interesting, the fruit was not fresh, the coffee was horrible (had latte from the machine). The jams OMG… tried mug beans porridge, it was very sweet, bubur ayam was the only food was OK to eat. Many food has finished and no additional from the kitchen (it was only 8)

Dear Yummyy2014, We are truly grateful you chose to stay with us at Novotel Semarang. We appreciate your detailed review of your recent stay. However, I am disappointed to hear about the overall situation about your experience isn't good as well the standard. We will certainly looking for the further improvement. We hope you find our action timely and effective and that we aim to regain your trust accordingly and welcome you back Novotel Semarang on a future stay. Best Regards, Pupung Sutisna, General Manager

Another unhappy stay at novotel semarang

ملاحظة Tripadvisor 1.0/5

travelloos المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Very disappointed, dirty room, outdated furniture, dirty windows, spooky toilet yet stain here and there, very very bad food quality, less variety and no taste, warm AC in the room, and the worst is that I found fly inside the room which is very disgusting. They should lower their star rating to 2 so people do not expect something high!

Dear Travelloos, We are truly grateful you chose to stay with us at Novotel Semarang. We appreciate your detailed review of your recent stay. However, I am disappointed to hear about the overall situation about your experience isn't good as well the standard. We will certainly looking for the further improvement. We hope you find our action timely and effective and that we aim to regain your trust accordingly and welcome you back Novotel Semarang on a future stay. Best Regards, Gunawan Widodo General Manager

A three star hotel offering in a hotel that was likely four stars ten years ago

ملاحظة Tripadvisor 2.0/5

SinbadSam تقييم TripAdvisor المعتمد

This is a three star hotel masquerading as a four star. The facilities and building itself are great, unfortunately poorly trained staff, derelict facilities and tired rooms bring this property down substantially. The breakfast was moderately disgusting. although they had choices the taste was off on many of the items as they were using old oil and the offering was just quantity not quality. The rooms were tired, old, and very much furnished to a three star standard. Perhaps the worst attribute was the poorly trained staff who just did not provide anything for platinum/diamond guests. They were ill informed and generally lazy. I left quite unimpressed.

Dear Mr/Mrs. SinbadSam, Thank you for taking the time to post your comments on your recent stay here at Novotel Semarang. Your feedback is truly appreciated. Please accept my unreserved apologies for the areas where we could have done better. We all look forward to welcome you back soon. Wishing you have a good day! Best regards, Gunawan Widodo General Manager

Nice hotel

ملاحظة Tripadvisor 5.0/5

208rizalk تقييم TripAdvisor المعتمد

The hotel was nice , near shopping centre also near attractions place. Staff was friendly and humble but need more imporvement due basic service and sop , i was requested a bowl and cuttelery but unfortunately they gived me a breaked bowl . But overall me and my family enjoyed the stay , pool was nice and clean pool attendant very friendly (forgot the name) hehe

Dear 208rizalk, We greatly appreciate you chose to place your confidence in us, and for your kind words relating to your recent stay. In regards your feedback about basic service, we will certainly looking for the further improvement. My team and I are looking forward to welcoming you back to stay with us again soon. Hope to see you back to Novotel when next in Semarang. Best Regards, Gunawan Widodo, General Manager

بالاشتراك مع TripAdvisor

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