Mercure Hotel Stuttgart Sindelfingen an der Messe 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,365 أراء

Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 1
Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 2
Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 3
Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 4
Schwertstr. 65, -, -, 71065 SINDELFINGEN, Germany

الوصف

خدمات الفندق الإضافية

  • An ALLSAFE-certified hotel

  • 186 spacious guest rooms

  • Rustic cozy wine bar

  • Indoor pool

  • Only 500m from the motorway exit A81 Sindelfingen-Ost

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Hotel Stuttgart Sindelfingen an der Messe

Schwertstr. 65, -, -
71065 SINDELFINGEN
Germany

نظام تحديد المواقع العالمي (GPS):48.704585, 9.039484

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,365 أراء

تقييم TripAdvisor  4.0/5  566 أراء

Extremely professional

ملاحظة Tripadvisor 4.0/5

Matteo Carlo C العائلات - تقييم TripAdvisor المعتمد

We had a problem with the reservation due to the travel agency, they were able to solve everything quickly, effectively and with extreme gentleness. The rooms were clean and comfortable, the swimming pool correctly managed, and the sauna well organized. The breakfast was great (extremely appreciated by children), and the beer, before going to sleep, was good.

Dear Matteo Carlo C, Thank you for taking the time to share your feedback and wonderful experience with our Mercure Hotel Stuttgart Sindelfingen an der Messe. We are delighted to know that our staff went above and beyond to solve the issue efficiently and courteously. It's also wonderful to hear that our rooms were comfortable, the swimming pool and sauna were both managed correctly, the breakfast was a hit with children, and you even had an enjoyable beer before bed. At Mercure Hotel Stuttgart Sindelfingen an der Messe, we strive to provide excellent service with a focus on providing comfort, convenience, and relaxation for all our guests. Your kind words are greatly appreciated and we are thrilled that we could make your stay memorable. We hope you will visit us again soon! Kind regards from Sindelfingen Dario Tolksdorf General Manager

رائع جدا

ملاحظة أراء العملاء 5.0/5

E. العائلات - تقييمات مؤكدة لفندق ALL

مكان الاقامه جيد جداً ونظيف وهادئة

Dear guest, thank you for the nice review, which we are really happy about! Great that you had a nice time with us. Hope to see you soon! Your hosts from the Mercure Stuttgart Sindelfingen an der Messe

Well deserved 1 star hotel!

ملاحظة Tripadvisor 1.0/5

MichelleNg1992 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I had a 1.5 weeks stay with this hotel. Customer service pretty mediocre. I would definitely not recommend for long stay. Some of the unpleasant experiences include: 1. I was told that the laundry service provided is the same day collection service. However, they are only back to me three days later. Part of the delay was due to hotel staff’s failure to check return laundry. 2. Blackout “three” times while I was in my room resting and having dinner. No electricity during the period and hotel staff failed to notify me (which I have requested for over the phone) once the blackout was over. Do not expect any services or support from the hotel staff just like any 1 star hotels. You are pretty much on your own.

Dear MichelleNg1992, Thank you for your feedback on your stay. There seem to be many points where we should check again how this could have happened. Please accept our apologies for this inconvenience. We are hosts and that out of conviction, however, we are also human and mistakes happen, even if we would have liked to avoid them. We are very sorry that you could not remember us positively and would nevertheless be pleased to welcome you again in our house to show that we can do this better. Kind regards from Sindelfingen

Good Hotel.. Nice staff...room very clean and in good working condition..great TV set..coffee making facilities..quiet

ملاحظة Tripadvisor 5.0/5

edgard p العائلات - تقييم TripAdvisor المعتمد

Great staff and hotel..very good breakfast..clean and comfortable room..big Television set..coffee making facilities..great parking facilities..conveniently located close to highway..big swimming pool

Dear edgard p, Your feedback is a special honor and a highlight of a day when we are privileged to host you. Thank you very much for your visit and for taking the time to rate your stay at the Mercure Stuttgart Sindelfingen an der Messe. We are very pleased about the maximum number of points in almost all categories. Especially the excellent marks and the praise for our service we will of course gladly pass on to our staff. Like me, they will be very pleased. We are pleased that you felt completely at home with us. Together with my team, I look forward to your next visit, which hopefully won't be too long in coming. With best regards, Arjan Wilbers General Manager

Terrible, terrible heat in room

ملاحظة Tripadvisor 1.0/5

Bu S العائلات - تقييم TripAdvisor المعتمد

Terribly, terribly hot in the rooms. In the midst of an European energy crisis this hotel heats the rooms up to a perceived temperature of 35-40 Celsius. There is an AC but this cannot by far compensate to the crazy , unhealthy heat the hotel is feeding its room with. Open the windows (with an outside temperature of 6 C is also not sufficient + you get the heavy traffic noise of the road). It’s really a health disaster to expose paying customers to this absurd situation. Avoid staying here if you don’t want to wake up with a headache and feel deeply dehydrated. We rarely complain on our stays, but this one set a new low. Thanks Mercure for ruining our weekend. (And to the manager that is considering replying to this message, your virtual reply will not solve the problem in real life, sorry we don’t buy that)

Dear BuS, you are absolutely right, unfortunately our answer does not change the experience you had with us. What it does change is that we would also like to and must apologize to you. We are hosts and that means that we want to make our guests' stay pleasant in every way, and that didn't work out for you. We have passed on this technical defect directly to our house technician to make sure that this will not happen again. Kind regards from Sindelfingen

بالاشتراك مع TripAdvisor

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