الوصف
خدمات الفندق الإضافية
-
فندق تم تجديده حديثًا
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ماكينة توزيع النبيذ المبتكرة في أجواء دافئة
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الموقع المثالي! على بُعد 5 دقائق فقط سيرًا على الأقدام من وسط المدينة
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موقف سيارات تابع للفندق
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عائلية ودودة! يُمكن لما يصل إلى ثلاثة ضيوف المبيت في غرفتنا المميزة.
الإقامات المتوفرة لدينا
الصفحة من
غرفة
غرفة فردية عادية مع إطلالة على الفناء
- 1 من الأشخاص كحد أقصى
- m² 19 / sq ft 204
- فرش السرير 1 x سرير (أسرّة) مفرد
- المناظر: إطلالة جانبية على الفناء
غرفة
غرفة عادية بسرير حجم كوين
- 2 من الأشخاص كحد أقصى
- m² 19 / sq ft 204
- فرش السرير 1 x سرير (أسرّة) حجم كوين
- المناظر: إطلالة جانبية على الفناء أو إطلالة جانبية على المدينة
غرفة
غرفة مميّزة بسرير كينج أو بسريرين مفردين
- 3 من الأشخاص كحد أقصى
- m² 24 / sq ft 258
- فرش السرير 1 x سرير (أسرّة) كينج و 1 x سرير (أسرّة) صغير
- المناظر: إطلالة جانبية على المدينة
غرفة
غرفة امتياز بسرير كوين
- 2 من الأشخاص كحد أقصى
- m² 19 / sq ft 204
- فرش السرير 1 x سرير (أسرّة) حجم كوين
- المناظر: إطلالة جانبية على المدينة
غرفة
غرفة عادية لذوي الاحتياجات الخاصة
- 2 من الأشخاص كحد أقصى
- m² 19 / sq ft 204
- فرش السرير 1 x سرير (أسرّة) صغير
- المناظر: إطلالة جانبية على الفناء
- غرفة مناسبة لذوي الاحتياجات الخاصة
غرفة
غرفة عادية لذوي الاحتياجات الخاصة
- 2 من الأشخاص كحد أقصى
- m² 19 / sq ft 204
- فرش السرير 1 x سرير (أسرّة) صغير
- المناظر: إطلالة جانبية على الفناء
- غرفة مناسبة لذوي الاحتياجات الخاصة
موقع الفندق
فندق مركيور Mercure فين سيتي
Hollandstrasse 3
1020 فيينا
النمسا
نظام تحديد المواقع العالمي (GPS):48.215123, 16.376181
تواصل معنا عبر البريد الإلكتروني
الوصول والتنقل
الصفحة من
U1/U4 SCHWEDENPLATZ
محطة قطارات
ولوج: m 400 / mi 0.25 min 7 walk
WEST
محطة قطارات
ولوج: km 4 / mi 2.5 min 30 walk / min 15 drive
WIEN WESTBAHNHOF
محطة قطارات
ولوج: km 4 / mi 2.49 min 30 walk / min 15 drive
SOUTH
محطة قطارات
ولوج: km 5 / mi 3.13 min 30 walk / min 10 drive
SUDAUTOBAHN A2
مخرج بالطريق السريع
ولوج: km 12 / mi 7.46
WESTAUTOBAHN A1
مخرج بالطريق السريع
ولوج: km 15 / mi 9.32
الصفحة من
STEPHANSDOM
نصب تاريخي
ولوج: m 500 / mi 0.31 min 5 walk / min 5 drive
RINGSTRASSE
نصب تاريخي
ولوج: m 500 / mi 0.31 min 10 walk
HOFBURG
نصب تاريخي
ولوج: km 1 / mi 0.62 min 5 drive
RONACHER
منطقة ترفيهية/مسرح
ولوج: km 1.2 / mi 0.75 min 20 walk / min 10 drive
PRATER
مدينة ملاهي
ولوج: km 1.5 / mi 0.94
KONZERTHAUS
دار أوبرا/قاعة للحفلات الموسيقية
ولوج: km 1.5 / mi 0.94 min 20 walk / min 10 drive
البرلمان
نصب تاريخي
ولوج: km 1.8 / mi 1.12 min 25 walk / min 9 drive
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سيارة أجرة
15 EUR 15 EUR
مبنى البلدية
نصب تاريخي
ولوج: km 1.9 / mi 1.18 min 25 walk / min 8 drive
-
سيارة أجرة
15 EUR 15 EUR
HAUS DES MEERES
حوض أسماك
ولوج: km 2 / mi 1.25 min 20 walk / min 10 drive
STAATSOPER
دار أوبرا/قاعة للحفلات الموسيقية
ولوج: km 2 / mi 1.24 min 20 walk / min 5 drive
BURGTHEATER
منطقة ترفيهية/مسرح
ولوج: km 2 / mi 1.24 min 20 walk / min 10 drive
متحف التاريخ الطبيعي
متاحف
ولوج: km 2 / mi 1.24 min 20 walk / min 10 drive
متحف تاريخ الفنون
متاحف
ولوج: km 2 / mi 1.24 min 20 walk / min 10 drive
MUSEUMSQUARTIER
متاحف
ولوج: km 2.5 / mi 1.55 min 22 walk / min 15 drive
THEATER AN DER WIEN
منطقة ترفيهية/مسرح
ولوج: km 2.5 / mi 1.55 min 30 walk / min 8 drive
GASOMETER
دار أوبرا/قاعة للحفلات الموسيقية
ولوج: km 3.5 / mi 2.17 min 2 walk / min 15 drive
المتحف التقني
متاحف
ولوج: km 6 / mi 3.73 min 50 walk / min 20 drive
حديقة شونبرون
حديقة الحيوانات
ولوج: km 10 / mi 6.21 min 20 drive
SCHLOSS SCHONBRUNN
معلم سياحي
ولوج: km 10 / mi 6.21 min 20 drive
الصفحة من
قناة الدانوب
قناة
ولوج: m 200 / mi 0.12 min 2 walk / min 1 drive
ALTE DONAU
بحيرة
ولوج: km 1.5 / mi 0.94 min 10 drive
حديقة فولكسغارتن
منتزه
ولوج: km 1.5 / mi 0.93 min 20 walk / min 10 drive
حديقة STADTPARK
منتزه
ولوج: km 1.5 / mi 0.93 min 22 walk / min 5 drive
براتر
منتزه
ولوج: km 2 / mi 1.24 min 22 walk / min 10 drive
حديقة بورغارتن
منتزه
ولوج: km 2 / mi 1.24 min 28 walk / min 9 drive
جزيرة دانوب
منتزه
ولوج: km 6 / mi 3.73 hrs 1 min 30 walk / min 16 drive
جبل كاهلينبرج
غابة
ولوج: km 13 / mi 8.07 hrs 2 min 25 walk / min 25 drive
الصفحة من
KARMELITERMARKT
منطقة مطاعم ومقاهي
ولوج: m 400 / mi 0.25 min 5 walk / min 2 drive
مطعم أوغينفايد
منطقة مطاعم ومقاهي
ولوج: m 400 / mi 0.25 min 5 walk / min 4 drive
مطعم MOTTO AM FLUSS
منطقة مطاعم ومقاهي
ولوج: m 500 / mi 0.31 min 7 walk / min 2 drive
الحي الذهبي
منطقة تسوّق
ولوج: m 800 / mi 0.5 min 13 walk / min 6 drive
مطعم فيجلمولر
منطقة مطاعم ومقاهي
ولوج: m 900 / mi 0.56 min 12 walk / min 5 drive
TRENCH
منطقة تسوّق
ولوج: km 1 / mi 0.62 min 15 walk / min 6 drive
كوهلماركت
منطقة تسوّق
ولوج: km 1 / mi 0.62 min 14 walk / min 6 drive
مطعم KLYO
منطقة مطاعم ومقاهي
ولوج: km 1 / mi 0.62 min 14 walk / min 7 drive
KARNTNERSTRASSE
منطقة تسوّق
ولوج: km 1 / mi 0.62 min 15 walk / min 10 drive
MARIAHILFERSTRASSE
منطقة تسوّق
ولوج: km 3 / mi 1.86 min 20 walk / min 10 drive
خدمات فندقية
تسجيل الوصول من - تسجيل المغادرة حتى
- موقف
- نرحب بالحيوانات
- إمكانية التنقل بالكرسي المتحرّك
- وافاي
- مكيف
- وجبة الفطور
- حانة
- صالات اجتماعات
- فندق خالٍ تمامًا من التدخين
Wine bar
استمتع بتناول كأس من النبيذ أو العديد من الوجبات الخفيفة والمشروبات الأخرى في منطقة الخدمة الذاتية لدينا
فطور واحد
ابدأ اليوم بإفطار رائع! استمتع ببوفيه الإفطار السخي، من الاثنين إلى الجمعة من الساعة 6:30 صباحًا حتى 10 صباحًا، وكذلك يومي السبت والأحد من الساعة 7 صباحًا حتى 10:30 صباحًا.
الاجتماعات والفعاليات
- عدد قاعات الاجتماعات
- 1
- سطح أكبر غرفة
- m² 30 / sq ft 322
- السعة القصوى للمقاعد
- 10
- السعة القصوى للمآدب
- 0
تقييمات نزلائنا
Clean and modern but no charm! Poor internet connection and a few other problems!
ملاحظة Tripadvisor 3.0/5
Susie G Couples - تقييم TripAdvisor المعتمد
Uncleaned room - do not stay
ملاحظة Tripadvisor 1.0/5
SadafKhan14 Couples - تقييم TripAdvisor المعتمد
Dear Sadaf, I want to sincerely apologize for the incredibly disappointing experience you had during your recent stay at Hotel Mercure Wien City. Your detailed account of the numerous issues you encountered is deeply concerning, and I assure you that this does not reflect the high standards of cleanliness and service that we strive to uphold. I am truly sorry for the unacceptable conditions you encountered in your assigned bedroom upon arrival. This is completely unacceptable, and I understand how distressing and inconvenient it must have been for you. Rest assured that I have personally addressed this matter with our housekeeping team to ensure that thorough measures are taken to prevent such incidents from happening again in the future. I apologize for the inconvenience you experienced when seeking a resolution to the cleanliness issues. It is regrettable that we were unable to provide you with suitable alternative accommodations promptly. Your feedback regarding the breakfast offerings has also been noted, and we will take steps to improve the quality and variety of our breakfast options. Regarding the compensation offered, I understand that a €5 drink voucher was not adequate considering the severity of the situation. Please accept my sincerest apologies for this oversight. I will personally review our compensation policies to ensure that appropriate measures are taken to address such situations more effectively in the future. Your experience falls far below the level of service we aim to provide, and I want to assure you that we take your feedback very seriously. Please know that your concerns have been shared with our entire team, and we are taking immediate steps to rectify the issues you encountered. Once again, I apologize for the inconvenience and disappointment you experienced during your stay. It is our hope that you will give us another opportunity to regain your trust and provide you with the exceptional experience that you rightfully expect and deserve. Sincerely, Magali Kempes Moll Guest Experience Manager
Thank you for your hospitality
ملاحظة Tripadvisor 5.0/5
vishal B Couples - تقييم TripAdvisor المعتمد
Dear Vishal, Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and that our team, especially Stefnie at the front office and the housekeeping staff, made a positive impression on you. Our front office team take great pride in providing exceptional service and ensuring that our guests feel welcomed and well-informed from the moment they arrive. We're delighted that our lovely colleague warm welcome and helpful guidance added to the enjoyment of your stay. We're also grateful for your kind words about the housekeeping staff, particularly the individual taking care of your room. Providing clean and comfortable accommodations is a top priority for us, and we're glad to hear that our housekeeping team met your expectations. However, we're sorry to hear about your experience with one of our front office staff members. We apologize for any inconvenience caused by their attitude, and we will address this issue with our team to ensure that all guests are treated with the utmost respect and professionalism. Your feedback is invaluable to us as it helps us continually improve our services and guest experiences. We appreciate your understanding and hope that you will choose to stay with us again in the future. If you have any further comments or concerns, please feel free to reach out to us directly. Thank you once again for your kind words, and we look forward to welcoming you back soon! Warmest regards, Mercure Wien City Guest Experience Team
Baddest experience ever
ملاحظة Tripadvisor 1.0/5
aliciakeys333 Friends getaway - تقييم TripAdvisor المعتمد
Dear Aliciakeys333, We're truly sorry to hear about your recent experience with us. Please accept our sincerest apologies for any inconvenience or disappointment you encountered during your stay. Providing a pleasant and comfortable experience for our guests is our top priority, and it's disheartening to learn that we fell short of meeting your expectations. We take your feedback seriously and will address the issues you've mentioned with our team, particularly regarding the service at the front desk and the quality of breakfast. We aim to provide excellent service and amenities that reflect the standards of a four-star hotel, and we regret that we did not meet this standard during your visit. Your feedback is invaluable to us as it helps us identify areas for improvement. We truly appreciate your candid review, and we assure you that we will take the necessary steps to prevent similar issues from occurring in the future. We understand that this experience may have tarnished your impression of our hotel, but we hope that you will consider giving us another chance to exceed your expectations in the future. If you would like to discuss your experience further or if there is anything we can do to make amends, please don't hesitate to reach out to us directly. Once again, we apologize for the inconvenience, and we thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back and provide you with the exceptional experience that you deserve. Sincerely, Mercure Wien City Guest Experience Team
Baddest experience ever
ملاحظة Tripadvisor 1.0/5
AAA123F Friends getaway - تقييم TripAdvisor المعتمد
Dear AAA123F, We are deeply disappointed to learn about your recent experience at our hotel, and we sincerely apologize for the level of service and inconvenience you encountered during your stay. As a valued Diamond member, your satisfaction is of utmost importance to us, and we regret that we failed to meet your expectations on this occasion. We are truly sorry for any unprofessionalism displayed by our receptionist during the check-in process. This behavior does not align with the high standards of service and professionalism that we strive to maintain. Your concerns regarding the lack of acknowledgment of your Diamond member status and the discrepancies in room amenities have been duly noted, and we will address these issues with our team to ensure that such oversights do not recur in the future. Regarding the provision of room service and complimentary amenities, after discussing your complaint with our fellow receptionists, I was informed that you have been upgraded to our Privilege category for both of the rooms booked, completely free of charge. This upgrade includes a range of exclusive amenities and benefits to enhance your stay with us. In addition to your upgraded accommodations, you received complimentary bottled water replenished daily. Our minibar offerings was also be provided to you at no extra cost, allowing you to indulge in a selection of beverages at your convenience. Furthermore, as Privilege guests, you had access to all the amenities that are standard in our Privilege rooms. This includes enhanced room features, among others, comfortable bathrobes and slippers to ensure a truly relaxing and enjoyable stay. Also, as compensation for the inconvenience, we have credited courtesy points to your All member card. We appreciate as well your feedback on the breakfast options, and we will certainly review our offerings to ensure a wider variety and better quality for our guests. Your feedback regarding the value of your booking and the points deducted from your account is also noted, and we will review our pricing and reward policies to ensure fairness and transparency for all guests. Please rest assured that your feedback is taken seriously, and we are committed to making the necessary improvements to enhance the overall guest experience. We hope that you will give us another opportunity to regain your trust and provide you with the excellent service that you rightfully expect and deserve. Thank you for bringing these issues to our attention, and we hope to have the chance to welcome you back for a more positive experience in the future. Sincerely, Mercure Wien City Guest Experience Team
بالاشتراك مع TripAdvisor
منشآتنا الأخرى القريبة
الصفحة من
جراند أوتيل مركيور Mercure بدرماير فين 4 نجوم
ملاحظة أراء العملاء (رأي ALL) 4.4/5 (1451 أراء)
عند km 1.544