BreakFree Imperial Surf Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.2/5 487 reviews

BreakFree Imperial Surf Surfers Paradise - Image 1
BreakFree Imperial Surf Surfers Paradise - Image 2
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80 The Esplanade, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Our onsite facilities include a heated indoor pool, outdoor pool, sauna, and tennis courts.

  • Short walking distance to Cavill Mall, where you'll find a variety of shopping & dining venues

  • Escape from the hustle in your spacious self-contained apartments with stunning ocean views

  • Experience the ultimate thrill at one of the amazing theme parks (transfers available)

  • Our perfect position makes catching public transport very accessible

Our accommodation(s)

Hotel location

BreakFree Imperial Surf Surfers Paradise

80 The Esplanade
4217 SURFERS PARADISE
Australia

GPS:-27.996665, 153.430021

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • 100% Non Smoking Property

2 pools

Take a dip in the resorts indoor and outdoor heated pools.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  487 reviews

TripAdvisor Rating  4.0/5  791 reviews

average

Customer review rating 2.0/5

Ashley Families - Confirmed reviews ALL

booked an ocean view room and got partial ocean view. when checked in went up to room and there was a light hanging from roof with rubbish bin under it with plaster dust and rubble over bench and floor. not a good start to holiday.

Dear ashley o., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

Well located, good stay

Customer review rating 3.5/5

Annette S. Families - Confirmed reviews ALL

Small apartment, very good view. There were renovations going on over our Easter stay which took away the visitor car park and tennis court. We would have used both.

Dear ANNETTE S., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

Very well located, quite outdated though

Customer review rating 3.5/5

Karlie G. Families - Confirmed reviews ALL

We loved staying in the Break free due to the prime location. Although the photos on their website and booking.com are completely different to what you get. The rooms are fairly old, lounges were quite stained and had holes, tile was lifted in the lounge room and just sitting in place. Great view, convenient having a self utilised kitchen. Upon arrival our toilet hadn’t been cleaned nor was the bathroom floor vacuumed and shower has very light black mould.. We did have a good stay but definitely needs to be updated or the photos on the website need to show what the rooms actually look like and not so misleading. Amenities were good, pool and saunas were great.

Dear Karlie G., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

Great location, great view.

Customer review rating 4.5/5

Jenny Business - Confirmed reviews ALL

Apartment bigger than expected, very roomy and clean. Unfortunate to have outside workmen repairing paintwork right outside our apartment for the week, some mornings no privacy, wasn’t advised until we had paid. But overall great place to stay. Be good if they provided more than 1 rubbish bag for tiny kitchen bin and more dishwashing liquid, tea towels.

Dear Jennifer G., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Beautiful beach location, well located.

Customer review rating 4.5/5

Michael M. Couples - Confirmed reviews ALL

We enjoy this unit , because it is across from the beach and a short walk to Cavil Ave.

Dear MICHAEL & MARY M., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

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Other web-users rate our hotel

  • 254 reviews 9.7/10 Location
  • 411 reviews 6.5/10 Room
  • 194 reviews 7.8/10 Service
  • 18 reviews 2.4/10 WiFi
  • 148 reviews 4.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.