Mantra French Quarter Noosa 4 stars

Customer review rating (ALL Rating) 4.1/5 1,585 reviews

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Description

Hotel extras

  • For guests' convenience, we offer 24 hour reception

  • Enjoy our onsite resort pool surrounded by greenery that radiates tropical holiday scenery

  • Noosa's main beach is a mere stone's throw away for guests to enjoy and explore

  • Step outside and explore all the wonderful Noosa restaurants at the front door.

  • Car parking is available for guests to make use of during their stay

Our accommodation(s)

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Hotel location

Mantra French Quarter Noosa

1 Halse Lane
4567 NOOSA HEADS
Australia

GPS:-26.38803, 153.09237

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park

Pool

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,585 reviews

TripAdvisor Rating  4.0/5  2,602 reviews

Bad - Dirty and over charged and still no reply from ACCOR

Customer review rating 1.5/5

Tim P. Families - Confirmed reviews ALL

I was over charged by ACCOR  and have still not heard back  despite emailing for an explanation 1 week ago    Also The hotel was dirty !

Great place to stay

Customer review rating 4.5/5

G Couples - Confirmed reviews ALL

Great place - very close to Hastings Street and has a good pool. Enjoyed our stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra French Quarter Team

An upsetting experience ... 3rd time

Customer review rating 1.0/5

Lorraine Couples - Confirmed reviews ALL

We have been placed next to and below apartments being renovated 3 times. After the second time, being woken by a very loud hammer drill in the apartment above, when booking for our last visit, we made sure we spoke with a "real person' and specified "not near any renovations please". We asked for that to be typed into our reservation details. Apparently it was not. We usually book online, but we thought by calling 18… and speaking to a "real person" we would be certain to avoid renovation problems. When we arrived we spoke to the receptionist to make sure there were no renovations near us and we were told "There are no renovations being carried out in your area". We were woken the next morning by chipping and drilling on the wall right next to our bedhead! After informing reception they told us "they are only painting the unit next door so there shouldn't be any noise". The painters were obviously doing more than that! The French Quarter should not be letting apartments which are going to be effected by renovation noise. We should have a pleasant experience when we go on holidays!

Dear Lorraine, Thank you for taking the time to tell us about your experience at the Mantra French Quarter Noosa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. While there may have been no scheduled works there are always small things that need to bed fixed, and for this we are truly sorry for the interruption to your holiday. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MFQ

Good stay despite 6 of the 7 days with consistent rain. we made it work for us

Customer review rating 4.5/5

Malcolm B. A. Couples - Confirmed reviews ALL

My wife and I have been staying with Mantra French Quarter for last 15 years. It is well run and the friendly staff provide service with a smile Malcolm and Julie B.

Dear Malcolm & Julie B., We very much appreciate your comments regarding your stay at the Mantra French Quarter Noosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I A. sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MFQ

Great location, great facalities

Customer review rating 4.0/5

Sophia Families - Confirmed reviews ALL

8 Night stay in a 2 bedroom apartment over Easter

Dear Sophia, Thank you for your review and valued feedback. I will be sure to share feedback re engaging more with our guests, this is something we strongly encourage and with quite a few staff on of late it is crucial they get this part of the job correct as the bare minimum. Appreciate the feedback. Kind Regards Adam Mckenzie Rooms Division Manager

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Other web-users rate our hotel

  • 825 reviews 9.7/10 Location
  • 1,036 reviews 4.9/10 Room
  • 588 reviews 8.3/10 Service
  • 9 reviews 6.3/10 WiFi
  • 392 reviews 9/10 Pool
  • 383 reviews 2.8/10 Cleanliness
  • 336 reviews 3.7/10 Comfort
  • 306 reviews 5.4/10 Amenities

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