Novotel Arkhangelsk 4 stars

Customer review rating (ALL Rating) 4.7/5 2,037 reviews

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Naberezhnaya Severnoy Dviny 55, 163000 ARKHANGELSK, Russia

Description

Hotel extras

  • Located in the very heart of Arkhangelsk on the banks of the Northern Dvina River

  • Fully equipped meeting facilities and free WIFI throughout the hotel

  • Our buffet breakfast is served from 6:30am to 10:30am on weekdays, and until 11am on weekends

  • The 24/7 SVETSKY bar in the hotel lobby offers views of the river and the northern lights

  • Our rooms offer stunning panoramic views of the river and the surrounding countryside

Our accommodation(s)

Hotel location

Novotel Arkhangelsk

Naberezhnaya Severnoy Dviny 55
163000 ARKHANGELSK
Russia

GPS:64.53104, 40.52678

Telephone
Fax +7 818 222-99-88

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

REKA

The REKA restaurant invites guests to enjoy a wide range of European and local Pomor cuisine against the backdrop of the magnificent Northern Dvina River. A children's menu is also available, along with special vegetarian and healthy dishes

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,037 reviews

TripAdvisor Rating  4.5/5  138 reviews

Everything was amazing

Customer review rating 5.0/5

Saltanat Couples - Confirmed reviews ALL

The hotel so beautiful and aesthetic, we liked it

Уважаемая Салтанат! Благодарим за выбор Novotel Архангельск и за время, уделенное заполнению анкеты. Нам всегда очень приятно получать высокие оценки наших гостей. Обязательно приезжайте еще, будем Вам рады. С теплыми пожеланиями, Белоусова Анна, Заместитель руководителя службы приема и размещения H9…

Well located, perfect service

Customer review rating 4.5/5

Marina S. Business - Confirmed reviews ALL

drastic changes compared to the previous stay in September. now it's clean rooms, very good cleaning, delicious breakfasts. thank you! the only thing that was wrong was that the fitness room was closed for renovation

Dear Marina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bogdanova Alyona, FOM assistant H9…

Well located

Customer review rating 4.5/5

Maksim Couples - Confirmed reviews ALL

Good location - within walking distance of all tourist places, many cafes and shops. The hotel itself is located in an interesting new building with a beautiful view of the river

Уважаемый Максим! Благодарим Вас за выбор Novotel Архангельск! Спасибо за то, что вы нашли время поделиться с нами своим мнением и отметили такие преимущества Novotel как расположение отеля. Будем рады видеть Вас у нас в гостях вновь! С наилучшими пожеланиями, Золотая Арина, Заместитель руководителя службы приема и размещения H9…

Too windy

Customer review rating 3.5/5

Alex Families - Confirmed reviews ALL

It was pretty cold outside and the decisive minus for me that it was very windy inside and the wind was cold. I don't feel comfortable when I order a cup of coffee in the lobby and had to take blanket so not to shake of the coldness and windness inside the hotel. There were additional heaters in the rooms but the breakfast lounge was rather cold as well despite the heaters there.

Уважаемый Александр, благодарим Вас за выбор Novotel Arkhangelsk и за обратную связь. Нам всегда приятно получать позитивные отзывы, но мы также очень ценим, когда Вы делитесь с нами теми моментами, которые доставили Вам дискомфорт в ходе Вашего проживания, ведь мы постоянно боремся за повышение качества обслуживания. Позвольте принести наши искренние извинения и заверить Вас, что мы уже приняли в работу Ваши замечания. Надеемся, что сможем приветствовать Вас вновь! С наилучшими пожеланиями, Розова Ольга, Руководитель службы приема и размещения H9…

A nice facility offering comfy rooms, nice service, and gorgeous views of the Northern Dvina River

TripAdvisor rating 4.0/5

Sergey K TripAdvisor review

We stayed at that Novotel for five nights in September as individual tourists (we came to Arkhangelsk by car from Moscow). Three of us. Two standard rooms had been booked two weeks in advance by phone (no prepayment!). The check-in was a tad messy since it appeared that our rooms had no river views. We paid for an upgrade and got ones with a view, but it was so cold inside that an A/C was useless. We asked for another room change. No problem, they said; just pay for an upgrade again. What the hell, folks?! Thanks to God, the issue was solved to our convenience, and further on, our stay was really smooth. The rooms were large, with guest WCs; they faced the river (what sunsets, Jesus Christ!), were well-equipped, and daily cleaned. The guys at the reception were helpful, attentive, and wore real, natural smiles (I mean it! chain hotels' staff usually wear face masks). Open buffet breakfasts were copious, diverse, and quickly replenished. They're served in a hall facing the harbour. We liked their Reka restaurant in the evenings too (see my separate review). They do not offer porter service, but there was always someone to help us with our luggage. Free, validated, guarded, round-the-clock, open-air parking behind a boom bar could accommodate at least twenty cars. To cut a long story short, recommended. (There's no swimming pool in there, however, just a sauna.)

Dear Sergey, thank you for choosing our hotel and for your feedback. We are glad that you appreciated the location of the hotel and the comfort of the rooms. We do apologize for the inconvenience during check in. We will try to do our best to ensure that Novotel Arkhangelsk meets your expectations. We look forward to seeing you again! Kind regards, Olga Rozova Front Office Manager H9764-FO@accor.com

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Other web-users rate our hotel

  • 426 reviews 9.4/10 Location
  • 989 reviews 8.8/10 Room
  • 651 reviews 9.1/10 Service
  • 7 reviews 7/10 WiFi
  • 307 reviews 6.8/10 Breakfast
  • 234 reviews 7.9/10 Cleanliness
  • 189 reviews 9.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.