ibis Yerevan Center 3 stars

Customer review rating (ALL Rating) 4.6/5 1,327 reviews

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ibis Yerevan Center - Image 1
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Northern Avenue 5/1, 0001 YEREVAN, Armenia

Description

Hotel extras

  • Premium location in city center, on the main pedestrian shopping street.

  • Brand new hotel, open since December 2016.

  • Non-smoking hotel.

  • All needed facilities: restaurant with summer terrace, 24/7 bar and free parking for guests.

  • 7 meeting rooms fully-equipped, with daylight and fast free Wi-Fi internet.

Our accommodation(s)

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Hotel location

ibis Yerevan Center

Northern Avenue 5/1
0001 YEREVAN
Armenia

GPS:40.181252, 44.515333

Telephone
Fax +374 10 595917

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

Offering innovative and varied cuisine to satisfy all your cravings, whether it be for something sweet, savory...or both! Take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from noon to 11:00pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,327 reviews

TripAdvisor Rating  4.5/5  574 reviews

Certificate of excellence 2024

I had been forced to find a place immediately (problems with another booking) and Ibis was the first nice hotel I encountered as I walked through Yerevan.

Customer review rating 5.0/5

Tom C. Solo - Confirmed reviews ALL

The staff were very helpful and friendly,the room price was reasonable. The location was ideal.

Dear Thomas, We very much appreciate your comments regarding your recent stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narine Babayan Deputy Reservation Manager

Needs more attention

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Although the host have placed with the hotel a deposit towards breakfast yet on the first day when we wanted to have breakfast we were asked to pay for it. I explained there was a deposit placed against the breakfast, the restaurant called the reception, the reception knew nothing about it. Finally I offered to pay for breakfast, even that was denied as they wanted the money in Armenian currency whilst I had only US $ on me. We left without breakfast. It took the host to come in person to the hotel and have a strong talk with reception/management who agreed that there was an error on the hotel's side. A better communication system between the inter-hotel departments is certainly needed.

Dear Arikkott, Thank you for your feedback following your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced regarding the breakfast deposit issue. Rest assured, we will address this internally to prevent such occurrences in the future. Your feedback is invaluable to us, and we appreciate your patience and understanding during this incident. We hope to have the opportunity to welcome you back and provide you with a seamless experience that reflects the high standards we aim to maintain. Thank you for bringing this to our attention. Sincerely, Narine Babayan Deputy Reservation Manager

Unacceptable behaviour

Customer review rating 0.5/5

Maria Business - Confirmed reviews ALL

to make a reservation you have to give extra money that you won't ruin the room They treat customers with disrespect

Dear Maria, Thank you for your feedback. We apologize for any inconvenience caused. Pre-authorization is a standard procedure to cover potential damages. We value all guests and aim to provide excellent service. We hope you had a safe trip back home and we hope to welcome you again. Sincerely, Narine Babayan Deputy Reservation Manager

Good location but noisy street below

Customer review rating 1.0/5

Vh Families - Confirmed reviews ALL

Air conditioning was not working so had to open the window for ventilation. Due to the heat and the the noisy street below it was hard to get a good night sleep. Too late to cancel the reservation. In my travels I have never stayed in a hotel that would turn off air-conditioning. Poor choice. Will not stay again here. The only good thing was location as the centre attractions were walkable.

Dear Vinayak, Thank you for your feedback! We are glad to hear that you found our central location convenient for exploring the attractions. We would like to inform you that our cooling system is already switched on considering the outside temperature. We hope you had a safe trip back home and we hope to have the opportunity of welcoming you again. Sincerely, Narine Babayan Deputy Reservation Manager

Customer review rating 4.5/5

Victor Solo - Confirmed reviews ALL

Good location, nice room

Dear Victor, Thank you for your positive review! We are delighted that you enjoyed our convenient location and comfortable rooms. We look forward to welcoming you back soon. Sincerely, Narine Babayan Deputy Reservation Manager

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Other web-users rate our hotel

  • 503 reviews 9.8/10 Location
  • 613 reviews 6.7/10 Room
  • 569 reviews 8.8/10 Service
  • 50 reviews 7.5/10 WiFi
  • 285 reviews 7.8/10 Breakfast
  • 244 reviews 8.8/10 Cleanliness
  • 81 reviews 9/10 Vibe
  • 21 reviews 6/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.