利马瑞士酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 134 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • Labeled ALLSAFE

  • Five-star hotel offering warm, Swiss-inspired hospitality

  • Secure location within a gated business complex.

  • Heated indoor and outdoor pool

  • Convention Center with 12 spacious meeting rooms located on one level.

我们的客房

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酒店位置

利马瑞士酒店

Av Santo Toribio 173, -Via Central 150 Centro, Empresarial Real san Isidro
15073 利马
秘鲁

GPS:-12.0975784, -77.0382759

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  134 评论

TripAdvisor 评级  4.5/5  1,692 评论

Safety, comfort and quality

Tripadvisor 评级 5.0/5

Magda S 经 TripAdvisor 认证的评论

The hotel is located in a very safe and beautiful neighborhood. Breakfast has many delicious options. The beds are an unforgettable experience as they are so comfortable. All the employees are very kind and helpful. Excellent place to stay alone or with family.

Dear MagaS1053. We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Great stay and even greater staff- Thanks Renzo

Tripadvisor 评级 5.0/5

Monica S 经 TripAdvisor 认证的评论

Fantastic stay at Swissotel, Lima. Food was wonderful. The staff- so nice. Special thank you to Renzo who made sure my stay was good and made sure to take care of me when he saw me going the wrong way outside. He came and rescued me from getting lost!

Dear Vacationes 444681 - We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Why you should stay in the Swissotel in Lima, Peru.

Tripadvisor 评级 5.0/5

LovelyLaurel 经 TripAdvisor 认证的评论

I had never stayed at a Swissotel before but will definitely do so in the future. The hotel is beautiful and has great amenities, including wonderful food, but I wanted to write this review due to their exemplary service to their guests. While on a walking tour in Lima I fell and hurt my hand. Upon returning to the hotel we asked if they could send up some ice as it had swollen. They asked if I needed a doctor and we said we would let them know. They decided to call for medical assistance and within 30 minutes a doctor and nurse showed up at our door. And this was on a Sunday! The hotel provided a translator so I could communicate with the doctor. I received the very best care possible and was happy the hotel had been proactive. When we inquired as to how to pay for the medical services, the hotel told us there was no bill to pay. This was a service they provide for their guests. We have traveled all around the world and have never been treated so well. Obviously Swissotel will be our choice in future travels when available. Thank you Swissotel for your kindness and unmatched care that you gave to us.

Dear Laurel, We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Great hotel and location but rooms need a facelift

Tripadvisor 评级 4.0/5

Clevlander Couples - 经 TripAdvisor 认证的评论

The hotel is located in an outstanding place in the city. Easy walking to several business places and restaurants. The attention from the staff is wonderful and the lobby area is great. The breakfast is well prepared with some options available à la cart. Unfortunately, the rooms require an uplift since they are tired and dated. However, the rooms are large and the bathrooms are very well equipped and spacious. The staff takes tremendous care to make sure that your room is clean with nice sheets and towels and if anything is missing in your room, they quickly bring whatever you need. But I hope that the administration Invests in updating the rooms and the furniture which clearly do not reflect the status of this hotel to the city of Lima.

We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

Stay away from this hotel

Tripadvisor 评级 1.0/5

Viviana M 商务住宿 - 经 TripAdvisor 认证的评论

Terrible customer service plus they don’t offer gym, sauna or other amenities on the weekends. Way better options in the area so please look for somewhere options as this is not a reliable hotel and I will never stay here again and I will go somewhere else. I didn’t like the experience at atoll

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其他网络用户评价我们的酒店

  • 99 评论 9.4/10 位置
  • 169 评论 9/10 房间
  • 403 评论 9/10 服务
  • 108 评论 9.1/10 设施
  • 78 评论 8.3/10 早餐
  • 76 评论 8.7/10 舒适度
  • 51 评论 9/10 游泳池
  • 38 评论 9.1/10 运动休闲

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