阿姆斯特丹瑞士酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,184 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 地理位置优越,距离达姆广场和中央车站仅几步之遥

  • 步行即可探索阿姆斯特丹隐藏的宝藏

  • 现代化的设施、健身中心和会议室

  • Royal 98 餐厅提供国际美食,还可欣赏美景

  • 坐落于一座具有重要历史意义的地标建筑内

我们的客房

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酒店位置

阿姆斯特丹瑞士酒店

Damrak 96
1012 LP 阿姆斯特丹
荷兰

GPS:52.373403, 4.893462

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

ROYAL98

ROYAL98 是阿姆斯特丹市中心的一间意大利餐厅,意大利面、薄皮燃木烤箱披萨和新鲜制作的莎拉是那里的特色菜。这里供应全天菜单,确保让客人品尝到当地供应商提供的新鲜、有机的食材。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,184 评论

TripAdvisor 评级  4.5/5  1,664 评论

卓越奖 2023

Centrally Located Amsterdam Hotel with Excellent Service

Tripadvisor 评级 5.0/5

AFCWomble42 经 TripAdvisor 认证的评论

The Swissotel in Amsterdam has a really good location, a 10 minute or so walk from the Central railway station. All of Amsterdam's main visitor highlights can be walked to easily. The rooms are comfortable and well equipped and the staff universally provide excellent service.

Dear AFCWomble42, Thank you for this great review. We're delighted to hear that our central location contributed positively to your Amsterdam visit, making the city's main attractions easily accessible. Your compliments on our comfortable rooms and well-equipped facilities are greatly appreciated, as we strive to provide a tranquil environment for our guests. Additionally, it's rewarding to know that our team's dedication to service excellence met your expectations. We are committed to maintaining the high standards of hospitality that you experienced, and it's feedback like yours that encourages us to continue enhancing our guest experience. We look forward to welcoming you back. Best regards, Wencke Bolsius, General Manager

Amsterdam for a few days

Tripadvisor 评级 5.0/5

Muntzy Friends getaway - 经 TripAdvisor 认证的评论

From the moment we arrived, the staff were warm, friendly and welcoming. Nothing was too much trouble! The location was central and perfect for walking to everything we wanted to see and do. Our room was spacious and comfortable. And Steven was so amazing. He solved our little problems without being asked, provided wonderful suggestions for things to do and was so friendly too. He made us feel like friends at home.

Dear Muntzy, Thank you for such a positive review. We're thrilled to hear that our staff's warmth and attentiveness made a positive impact on your stay, and it's wonderful that Steven in particular provided such memorable service. Our central location is indeed perfect for exploring the city, and we are glad it served you well. We're also pleased to know that you found your room spacious and comfortable, as we strive to create a relaxing environment for our guests. We will be happy to welcome you back in the future. Best wishes, Wencke Bolsius, General Manager

Excellent location

Tripadvisor 评级 5.0/5

Gerrard T 经 TripAdvisor 认证的评论

This was our first visit to Amsterdam, and it was in the Winter. So, we were concerned about the safety and accessibility around the hotel. Staying at the Swissotel in Amsterdam exceeded our expectations. The room was comfortable and warm. And we were always happy to be greeted with a bright smile by Ms Miriam at the Frontdesk every time when we returned to the hotel in the evening. She made us feel welcome to be back after a tiring day on tour.

Swissotel Amsterdam

Tripadvisor 评级 5.0/5

548mayas 经 TripAdvisor 认证的评论

It is my favorite hotel in Amsterdam. The team members (especially at the reception) are very professional, friendly and always willing to help. They are solution driven and attentive to details. Also, the location is very central and convenient to mobilize. Finally, the service is excellent and the hotel is very clean.

Dear Maya S, Thank you for such a positive review. We're delighted to hear that our team, particularly at reception, made such a positive impression with their professionalism and attentiveness. It's wonderful to know that our central location added convenience to your stay and that you appreciated the cleanliness of our hotel and the excellence of our service. We look forward to welcoming you back. Best wishes, Wencke Bolsius, General Manager

Not bad at all

Tripadvisor 评级 4.0/5

Alice Y 经 TripAdvisor 认证的评论

The room size was huge (I did book the City View Suite, so it should've been big, but I was surprised just how spacious it was. It was basically an apartment). Staff were nice and helpful. Restaurant food was pretty good and staff there were nice too. The only criticisms I might have are that the wi-fi kept kicking me off, and also, the room, while clean and big, seemed slightly old. There were scuff marks on the walls, random tile chipped holes in the bathroom, and the couch looked not clean (I had to keep asking for bath towels to cover the couch). Also, my hand soap bottle looked really weird (it looked like someone ran over it with a car). I called Housekeeping to ask for a new one, and when they came, they explained all I had to do was push the pump (they also demonstrated for me). I wasn't asking for help dispensing soap. I was asking that if I'm booking the suite and you guys have gone all out, please don't let a small, silly thing like an ugly, warped soap bottle be the reason I feel disgusted in the bathroom (there was caked, yellowing soap on the outside of the bottle and it was collapsed in the middle). I explained I just wanted a new bottle of soap and they complied and swapped it out for me but it felt weird that despite them cleaning the room to their best efforts, they left that gross bottle in there.

Dear Alicey82, Thank you for taking the time to provide us with your feedback. We're delighted to hear that the spaciousness of our City View Suite exceeded your expectations and that you found our staff to be nice and helpful. It's also great to know you enjoyed the offerings at our partnered restaurant, ROYAL98. We appreciate you bringing to our attention the issues you encountered with Wi-Fi connectivity and the state of the room. Our guest rooms typically receive high praise for their cleanliness and maintenance; however, it seems we fell short in this instance. Rest assured, we are committed to upholding the highest standards, as recognized by the ALLSAFE label, and we sincerely apologize for any discomfort caused. While we constantly strive for perfection, we sometimes miss small details, and your feedback about the hand soap bottle has been noted. We will ensure that such oversights are addressed promptly in the future. We hope to welcome you back in the future. Kind regards, Wencke Bolsius, General Manager

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其他网络用户评价我们的酒店

  • 1,299 评论 9.6/10 位置
  • 1,307 评论 6.7/10 房间
  • 1,273 评论 8.5/10 服务
  • 16 评论 7.9/10 上网
  • 494 评论 6.6/10 清洁度
  • 444 评论 6.8/10 早餐
  • 29 评论 4.9/10 酒吧和饮品

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