沃里克郡沃尔顿厅美居水疗酒店 4 星

客户意见评级 (ALL 评级) 3.8/5 2,743 评论

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WALTON, WELLESBOURNE, CV35 9HG 沃尔顿, 英国

描述

酒店其他优惠

  • Set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

我们的客房

酒店位置

沃里克郡沃尔顿厅美居水疗酒店

WALTON, WELLESBOURNE
CV35 9HG 沃尔顿
英国

GPS:52.169574, -1.582747

电话
传真 +44 1789 470418

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  2,743 评论

TripAdvisor 评级  3.5/5  4,118 评论

100/10 RELAXING AND AFFORDABLE WITH CLASS!

Tripadvisor 评级 5.0/5

863nehaj 经 TripAdvisor 认证的评论

Myself and my friend came as a girls trip away. Please ignore all other reviews that are negative because good god have people got weird expectations. Firstly we were met with a beautiful slow and long drive thru to the spa resort itself. This in itself was screaming peaceful and zen!! The greenery around you is just what your mind needs, if you have a dog or bike or enjoy running you will appreciate this! but even to those who dont the views for a walk is just amazing. Secondly the staff were friendly at check in and we were provided with a sheet that had all the detail super handy and helpful. The room was clean and just what you would need for the night! We had the Easter deal with prosecco, dinner ( 2 cours) and breakfast with use of all facilities. The prosecco was 10/10 the best we had! felt luxurious! we got given a robe each and shoes for the spa! The facilities were clean when we used them and really relaxing! The dinner / breakfast hall was EXTREMLY classy with a open room that had glass panels all around! well done to whoever thought of this! this adds a element of something which i personally look for!. We forgot some toothpaste and the reception staff were very helpful gave us a free toothbrush each with small sachets of toothpaste! dinner was amazing a lovely menu and they dont fall short on what they give! The breakfast was all you can eat! so not limitations! THANKYOU for such an amazing stay!! WE WILL DEFFO BE BACK! with our other halves or family or more friends!!

Great customer service

Tripadvisor 评级 5.0/5

lorrainecX9144IP 经 TripAdvisor 认证的评论

We stayed here for my wife's birthday. The staff here are wonderful ,and a special big thankyou to Cher on reception who helped us with our requests including organising an extra night for us. Great location to explore Stratford upon Avon. Will be back in the future! x

Unhelpful rude staff and shocking food

Tripadvisor 评级 1.0/5

Michael P 经 TripAdvisor 认证的评论

Hostile staff from the moment we walked in. Unhelpful and passive aggressive. Although there were a couple of members of staff that were pleasant, nothing you wouldn’t expect from a hotel. The food was shocking, store bought re heated crap. We tried our best to stay out in Stratford all day to avoid the hotel. Really was poor. Apart from that the location of the hotel was nice and perfect for dogs.

Hello U7118NWmichaelp It is so disappointing to read your review and that your unfortunate experiences have left you with this impression of the hotel. I am so sorry, especially as the vast majority of feedback we receive is the complete antithesis of this. I am investigating the account of your encounter as a matter of urgency, your review has been circulated to every member of the team, as you can read from the reviews on this site and other sites and that is why we are so surprised to receive your review. I hope you have found our response useful, With best wishes, Diane

"Stay at Mercure Warwickshire Walton Hall Hotel & Spa"

Tripadvisor 评级 3.0/5

892hardeepj Couples - 经 TripAdvisor 认证的评论

The room was clean but needed new carpets, and we had to request TV aerial replacement. Despite having an espresso machine, no pods were provided. Also, the air-conditioning only blew cold air. We got a disabled room, though concerned it could have been needed by someone else. Unfortunately, it was noisy due to its location next to a staff-only area. Breakfast was good, but we didn't use the leisure facilities. Recommendations to Dianne Mctague, General Manager: - Consider property renovations. - Ensure condiments are available in rooms. - Review and rotate the evening menu. - Check portion sizes for children's meals.

Dear892hardeepj, Thank you for your review following your recent stay and it was really disheartening to hear that it was such a disappointment. We very much regret that you encountered such problems with your room. However delighted to read you enjoyed breakfast! We do hope that you will come and stay again in the future, With best wishes, Diane McTague

Fantastic One Night Stay

Tripadvisor 评级 5.0/5

Craig E 经 TripAdvisor 认证的评论

Fantastic facilities and a great upgrade to the Manor House 👌 I stay here on business trips whenever I can, this is my 5th stay here. Evening meals are good and breakfast has a really good choice. Chef will make eggs fresh for you on request which is a nice touch you don’t get everywhere

Dear Craige, Thank you so much for your 5* review following your recent stay with us .We are all so happy that you had such a wonderful 5th stay and that you are already planning to come back. See you again soon! Best wishes, Diane McTague

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其他网络用户评价我们的酒店

  • 690 评论 9.2/10 位置
  • 2,145 评论 5.7/10 房间
  • 2,005 评论 6.8/10 服务
  • 17 评论 3.8/10 上网
  • 1,633 评论 6/10 食物
  • 828 评论 4.8/10 清洁度
  • 808 评论 5.9/10 舒适度
  • 684 评论 6.7/10 早餐

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