南京金奥费尔蒙酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 263 评论

南京金奥费尔蒙酒店 - Image 1
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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 免费无线上网

  • 临近地铁2号线,与南京国际博览中心和奥体中心临街相望

  • 每间客房均将城市夜景或江景尽收眼底

  • 酒店内设五个风格迥异的餐厅和酒吧以满足客人不同的就餐需求,其中位于酒店60层的全日餐厅为您带来非比寻常的自助餐体验

  • 动感活力的健身器材和恒温泳池

我们的客房

酒店位置

南京金奥费尔蒙酒店

江东中路333号, 建邺区, 江苏省
210019 南京
中国

GPS:31.998314, 118.72684

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  263 评论

TripAdvisor 评级  5.0/5  1,916 评论

位置不错,离公司比较近

客户意见评级 4.5/5

匿名 商务住宿 - 所有已确认评论

房间设施比较好,建议默认提供洗漱用具,别让客人去要。

金奥费尔蒙景观好服务一级棒

客户意见评级 5.0/5

Jinlei X. 朋友住宿 - 所有已确认评论

前台的Aria Zhu和Echo 李,两位经理帮忙安排了非常好的楼层房型,非常感谢。

Unmet Expectations and Disappointing Service

Tripadvisor 评级 1.0/5

therealkyu 经 TripAdvisor 认证的评论

I recently stayed at the Fairmont Hotel Nanjing, anticipating a luxurious experience synonymous with the Fairmont brand. Unfortunately, my stay was marred by several issues that fell short of the standards I expected. Misleading Property Credit Information: My booking, made through a travel agent, included a promised $100 property credit, a significant factor in choosing this hotel. However, upon arrival, I was informed that half of this credit was exclusively for laundry services, a restriction that was neither communicated nor reasonable. This limitation not only felt deceptive but also greatly diminished the value and utility of the supposed benefit. Subpar Room Maintenance: The room's condition significantly detracted from the overall experience. It felt outdated, and crucially, three out of four electrical outlets were non-functional. In today's digital age, adequate access to power sources is fundamental, and such a basic oversight is both surprising and unacceptable in a hotel of Fairmont's repute. Issues with Complimentary Upgrade: Further adding to my dissatisfaction was the handling of a promised complimentary room upgrade. Despite assurances from my travel advisor, the hotel's front desk stated that an additional fee was required due to the seasonal price increase during the Chinese New Year. This contradicted the very essence of a 'complimentary' upgrade and seemed like a clear breach of agreement, leaving a sour taste regarding the hotel's commitment to guest satisfaction. These experiences collectively marred my stay, overshadowing what could have been a memorable visit. The essence of hospitality lies in transparency, reliability, and genuine care for guest satisfaction. Unfortunately, my experience at Fairmont Hotel Nanjing was a departure from these values. I hope the hotel addresses these concerns to prevent future guests from facing similar disappointments.

位置好

客户意见评级 5.0/5

陈. 单人住宿 - 所有已确认评论

私密性很好

位置不错,服务佳

客户意见评级 5.0/5

Neo 家庭住宿 - 所有已确认评论

位置不错,服务佳,尤其是前台,会员服务很优秀,能够感受到不一样的待遇

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其他网络用户评价我们的酒店

  • 874 评论 9.3/10 位置
  • 1,889 评论 8.1/10 房间
  • 2,469 评论 8.7/10 服务
  • 40 评论 2.2/10 上网
  • 552 评论 8.4/10 早餐
  • 479 评论 8.1/10 清洁度
  • 45 评论 9.2/10 酒吧和饮品
  • 12 评论 6.5/10 可持续性

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