麦加皇家钟楼费尔蒙酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 5,631 评论

麦加皇家钟楼费尔蒙酒店 - Image 1
麦加皇家钟楼费尔蒙酒店 - Image 2
麦加皇家钟楼费尔蒙酒店 - Image 3
麦加皇家钟楼费尔蒙酒店 - Image 4

描述

酒店其他优惠

  • Free WiFi

  • Steps from Holy Kaaba

  • 克尔白景观房

  • 早上 6 点至上午 10:30 供应早餐

  • Laundry and ironing services

我们的客房

酒店位置

麦加皇家钟楼费尔蒙酒店

King Abdul Aziz Endowment, Abraj Al Bait Complex, PO Box 762
21955 麦加
沙特阿拉伯

GPS:21.417981, 39.825229

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  5,631 评论

TripAdvisor 评级  4.0/5  4,722 评论

卓越奖 2024

Outstanding hotel!

Tripadvisor 评级 5.0/5

Fikri S 经 TripAdvisor 认证的评论

What an outstanding hotel! you’ll be amazed by the service and amenities. Am here with spouse to perform umra, the level of hospitality Fairmont has given is so comforting especially after completing umra. And especially grateful and flattered by Service Manager, Mohamed Fauzy and Staff, Jahidul Islam who went even further to suprise us with a beautiful flower on bed decoration! Amazing! Surely will be in my short list of place to stay for umra and hajj.

Great Hotel, Excellent Location

Tripadvisor 评级 5.0/5

PMuhammad 经 TripAdvisor 认证的评论

Mr Abdul Rahmaan at reception was totally awesome and helpful. Was given the best room with the best view. Not even 5 minutes to complete my check in process once helped. House keeping was very good as well. Great breakfast on 21st floor. The daily fresh kajoor and qahwa delivered to the room was very enjoyable and kids loved it. The treats and fruits left in the room when checked in was great. Access to hotel and haram was swift and very quick. Will definitely be making this hotel my go to in Makkah Mukaramah, moving away from the hilton group in Jabal Omar.

Dear Muhammad, we are glad you are satisfied with our view, reception staff services, check-in process, breakfast and hotel's location, given that it is the closest to the Masjid Al-Haram. We want to express our sincerest gratitude for your kind words towards Mr. Abdul Rahmaan as he continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

Review

Tripadvisor 评级 5.0/5

Faila N 经 TripAdvisor 认证的评论

Mohamed Fawzy (leader of house keeping) was really kind and welcoming to us. He really helped us having a good stay. 🥰 Overall loved staying in fairmont, had a great experience.

Dear Guest, We take pride in making each of our guests' visits unforgettable. We want to express our sincerest gratitude for your kind words towards Mr. Mohamed Fawzy as he continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Looking forward to welcoming you back again in the near future. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

excellent spiritual journey

Tripadvisor 评级 5.0/5

mohamad naief B 经 TripAdvisor 认证的评论

beautiful journey from reservation tell check out with all the details an excellent choice and leave a very good memories negative point : I reserve the golden suit but the parking was not included which disturb me and make some annoying to whole journey

Dear Mohamad, we would like to thank you for choosing our hotel for your visit to Makkah and for recommending us to other travelers. We are truly happy to know that we have managed to exceed your expectations in regard to reservation and check out. However, regarding the parking, let us assure you that your feedback has been delivered to the concerned department to take all the required actions. We hope to have you again as our guest soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Good stay

Tripadvisor 评级 5.0/5

hanzalac2019 经 TripAdvisor 认证的评论

The overall stay was satisfactory; however, the breakfast left much to be desired. As a frequent traveller, I can attest to this. If it wasn't intentional, they should make efforts to improve it. The ambiance and service were commendable, but the lacklustre breakfast experience detracted from an otherwise enjoyable stay.

Dear Hanz, Thank you for sharing your feedback regarding our food and menu options. Let us assure you that your comments have been forwarded to the relevant department. We always strive toward developing our services, and we wish to have the opportunity to serve you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

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其他网络用户评价我们的酒店

  • 3,019 评论 9.3/10 位置
  • 3,677 评论 7.5/10 房间
  • 7,459 评论 8.7/10 服务
  • 101 评论 3.5/10 上网
  • 1,818 评论 8.7/10 食物
  • 1,355 评论 7.8/10 清洁度
  • 1,288 评论 8.8/10 早餐
  • 1,096 评论 8.2/10 氛围

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