麦加皇家钟楼费尔蒙酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 5,634 评论

麦加皇家钟楼费尔蒙酒店 - Image 1
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麦加皇家钟楼费尔蒙酒店 - Image 3
麦加皇家钟楼费尔蒙酒店 - Image 4

描述

酒店其他优惠

  • Free WiFi

  • Steps from Holy Kaaba

  • 克尔白景观房

  • 早上 6 点至上午 10:30 供应早餐

  • Laundry and ironing services

我们的客房

酒店位置

麦加皇家钟楼费尔蒙酒店

King Abdul Aziz Endowment, Abraj Al Bait Complex, PO Box 762
麦加
沙特阿拉伯

GPS:21.417981, 39.825229

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  5,634 评论

TripAdvisor 评级  4.0/5  4,700 评论

Religious and spiritual visit

Tripadvisor 评级 3.0/5

Alnaser_Kuwait 经 TripAdvisor 认证的评论

I regularly do this trip once a year to Makkah during the holy fasting month (Ramadan), actually I started to feel disappointed from the food in form of quality and variety of dishes offered. There is a big change from the last two years. I paid late meal (Sohoor) upon check in and due to my disappointment I request in the next day for a refund. I had issues with front desk, in which I had to explain my dissatisfaction 5 different times to 5 different employees throughout my stay to get the refund .

Dear Alnaser, Thank you for sharing your feedback regarding our reception staff services, food and menu options. Let us assure you that your comments have been forwarded to the relevant department. We always strive toward developing our services, and we wish to have the opportunity to serve you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Excellent value for money

Tripadvisor 评级 5.0/5

m7md_utd Couples - 经 TripAdvisor 认证的评论

Excellent location near Almasjid Alharam. Good service and overall reasonable value for money. Delicious rooms service food and Iftar buffet. Very kind staff and supportive concierge staff. Well located with access to trade mall and shopping malls.

Dear Mohamed, we are glad you are satisfied with our services, prices, rooms service, food, staff services and hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

Fantastic stay

Tripadvisor 评级 5.0/5

S9539ZTtareqa 经 TripAdvisor 认证的评论

I would like to thank all staff, from front desk to room service, restaurant staff, lobby, guest relations, and upper management, etc... all did a fantastic job. Food at the restaurant was great in terms of quality and taste. Thank you very much for ALL.

Dear guest, we are delighted to hear that our staff has made your stay pleasant. We promise to continuously develop our services to give you a memorable stay during every visit, and we hope to recreate the same experience on all your future visits. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

FAIRMONT EXPERIENCE

Tripadvisor 评级 5.0/5

Navigator09153611181 经 TripAdvisor 认证的评论

Best location to stay if you are staying with family compare to other properties in the other places where you need to walk a lot and with current rush in the Haram shariff it is better to be as close as possible and Fairmont is the best among the rest. Rooms are VERY CLEAN AND TIDY and well maintained. Food was comparatively a bit same almost every day need to add some more Indian touch to the Menu as compared to only GCC Cuisine. There is a prayer room for the hotel customer which makes things easier during prayer and that is the best i guess for the stay as going and coming to haram is not possible every time.

Dear guest, we are glad you are satisfied with our room cleanliness, prayer room and hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

Very nice hotel

Tripadvisor 评级 5.0/5

Sahedaonia 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed here for around 3 days. With family The bed was very comfortable, the room was huge and clean, and the room service was great! The breakfast was very satisfying as well.location is very near to haram the staff are very friendly and helpful, i will stay again I. A.

Dear Sahedaonia, Thank you for trusting Makkah Clock Royal Tower, A Fairmont Hotel. We are pleased to know that our bed, room size, cleanliness, room services, breakfast, staff services and location have made your stay unforgettable. We look forward to seeing you again. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

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其他网络用户评价我们的酒店

  • 3,191 评论 9.2/10 位置
  • 3,916 评论 7.4/10 房间
  • 8,009 评论 8.7/10 服务
  • 104 评论 3.6/10 上网
  • 2,021 评论 8.7/10 食物
  • 1,437 评论 7.7/10 清洁度
  • 1,414 评论 8.7/10 早餐
  • 1,138 评论 8.1/10 氛围

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