莱佛士塞舌尔酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 818 评论

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莱佛士塞舌尔酒店 - Image 1
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Anse Takamaka, Praslin Island, Seychelles, 0000 普拉兰, 塞舌尔

描述

酒店其他优惠

  • 这家度假酒店的所有别墅都带有私人泳池，私密性极好。

  • 酒店餐厅和酒吧提供各种高端美食

  • 屡获殊荣的莱佛士水疗中心

我们的客房

酒店位置

莱佛士塞舌尔酒店

Anse Takamaka, Praslin Island, Seychelles
0000 普拉兰
塞舌尔

GPS:-4.308307, 55.716707

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  818 评论

TripAdvisor 评级  4.5/5  1,927 评论

卓越奖 2023

60th Birthday Celebration

Tripadvisor 评级 5.0/5

andybram64 经 TripAdvisor 认证的评论

This was our second visit to Raffles and we were once again not disappointed. From arrival to departure we were looked after superbly by the whole team. The only slight disappointment was the villa which was not as elevated as last time we visited. We had booked a panoramic pool villa and assumed these were all on the top level of the resort but we were one level down. Although we still had a fantastic panoramic view we did not have the privacy we had last visit when we were on the top level. We had a butler this visit (Leon) who checked on us regularly and organised requests effectively and efficiently. We were hoping to have dinner on the beach for my birthday but it was fully booked, however there was a cancellation on the day and Leon contacted us and arranged everything efficiently. We also were gifted a sundowner by the resort for my birthday. I though it would just be a cocktail on the beach, but was instead a trip to Anse Lazio for sunset by private car with champagne and canapes. My wife said she felt like royalty! A special mention to Suman (sorry if I've spelled that incorectly) who looked after us on the beach and also the driver who took us there (didn't get his name I'm afraid!). Special mention must also go to Angelina at breakfast who remembered our villa number after the first day, greeted us with a smile every morning and got us one of the best tables with a view out over the sea to Curieuse. There were also many buggy drivers who were friendly, chatty and happy to talk and seem genuinely interested in our stay. We never had to wait longer than three or four minutes for a buggy which is a bonus when standing out in the sun!

2 days in paradise

Tripadvisor 评级 5.0/5

Connector31289907692 家庭住宿 - 经 TripAdvisor 认证的评论

Beautiful resort and atmosphere. Appreciated earlier check in, staff was ready to assist anytime. A place you want to come back again and again ♥️. Villa was amazing and comfortable, the oceanview was just breathtaking. High class experience from every point of view.

Great hotel for family.

Tripadvisor 评级 4.0/5

HALCA R 经 TripAdvisor 认证的评论

We had a really great holiday with Raffles. Our room is clean and no weird smell at all. Beach is nice with great quality of sand. We have seen quite some fishes close by. Food: many different choices for breakfast and dinner but the salad area is quite narrow. Spa: all the services are pricy but the products they use and their skill and all the facilities are worth it. Location: we did hiking and snorkeling and we enjoyed it. The only thing that bothered us is the buggy service. They either never came or came very late after you requested it. They are normally not all very friendly.

extremely disappointing! NOT 5 star by any stretch of the imagination

Tripadvisor 评级 3.0/5

dia3005 家庭住宿 - 经 TripAdvisor 认证的评论

So disappointed- hotel shabby and clearly not been upgraded since opening Rooms lovely but not 5 star . breakfast appalling - tables left dirty - have to ask for cutlery etc and napkins .food cleared away before the end of service and not refreshed . empty bowls where food would be . restaurants ok - food quality variable - not good on buffet nights … didn’t go to sushi as heard such bad reports . friends we met had even left mid dinner . the first day of Eid suckling pig was served - highly inappropriate and insulting to those celebrating. staff friendly and try to be helpful but customer service training needed if wishing to portray a 5 star feel. pools missing tiles / not particularly clean - look unkempt - sunbeds old and rusty . again pool / beach staff extremely friendly and helpful - so it’s sad they working with poor quality tired / worn surroundings. definitely time for a total refurbishment and overhaul would not return as NOT Raffles quality but credit to lovely friendly staff - especially the buggy guys and pool/ beach guys !!!

Dear dia3005, Thank you for taking the time to share your feedback with us. We deeply regret to learn of your disappointment during your recent stay at our resort. We sincerely apologize for falling short of your expectations and for any inconvenience this may have caused. Your comments regarding the condition of the hotel, breakfast experience, and the overall quality of our facilities have been duly noted. Please rest assured that we take your feedback seriously, and we are actively addressing these areas for improvement. We strive to provide a luxurious and seamless experience for all our guests, and it is disheartening to hear that we did not meet your expectations. We are delighted to hear that you found our rooms lovely and that you appreciated the friendliness of our team members. They are indeed our greatest asset, and we will ensure that your commendations are shared with them. As we continuously strive to enhance our offerings, we appreciate your constructive feedback and will use it to guide us in our ongoing efforts to deliver exceptional service and experiences to our guests. Once again, we apologize for any shortcomings encountered during your stay, and we sincerely hope to have the opportunity to welcome you back in the future, where we aim to surpass your expectations and provide you with the true Raffles experience.

The Raffles Dream

Tripadvisor 评级 5.0/5

Abboud M 经 TripAdvisor 认证的评论

From the moment you land in Seychelles, you are greeted with a smile. It’s a country where everyone you come in contact with is genuinely interested in you and wants to make sure that you’re having a pleasant experience. Raffles is a beautiful Resort, with excellent Staff and Facilities. Highly recommend the Boat trips to explore the neighbouring Islands for Snorkelling. Weather permitting, it’s not to be missed! The beach is outstanding with the whitest softest sand you’ll ever see. Service is impeccable and everyone is out to help and cater to your every whim! I’ll be back. Thank you for making my Solo Trip so comfortable and welcoming! AM

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其他网络用户评价我们的酒店

  • 239 评论 9.1/10 位置
  • 363 评论 9.1/10 房间
  • 544 评论 8.8/10 服务
  • 105 评论 3.2/10 性价比
  • 71 评论 7.8/10 清洁度
  • 68 评论 9.4/10 早餐

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。