麦加皇宫莱佛士酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 1,408 评论

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描述

酒店其他优惠

  • 24/7 Butler Services

  • Digital IPad Check-in / Check-out

  • Easy access to Holy Haram

  • Sleep Serenity Rituals

  • Free Health Club & Spa Access

我们的客房

酒店位置

麦加皇宫莱佛士酒店

King Abdul Aziz Endowment, PO Box 1281, PO Box 1281
21955 麦加
沙特阿拉伯

GPS:21.429729, 39.828369

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,408 评论

TripAdvisor 评级  4.5/5  2,194 评论

Ramadan raffles review

Tripadvisor 评级 5.0/5

261hatims 经 TripAdvisor 认证的评论

Amazing hotel,clean and safe enviroment and spacious rooms for family and hard working staff.cleaners are very fast and good.private prayer room in P13 and very fast lift service.AMAZING food from all over the world.The quality and guest experience manager chakiri with outstanding service

the best ever

Tripadvisor 评级 5.0/5

ابو ح 经 TripAdvisor 认证的评论

the best hotel ever thank you everyone . restaurant food is good housekeeping were amazing butler service was extraordinary will definitely came back again it is my always second home once again very lovely great hotel location anazing staff very welcoming

Dear guest, May Allah accept all your prayers. Thank you for your feedback about our location in the heart of Makkah, which is one of the privileges that we are proud of. We are glad that our restaurant's food has met your satisfaction. We are glad that you enjoyed our housekeeping and butler services. We aim to provide a comfortable spiritual experience for all our guests. It was a pleasure to serve you, and we are waiting to see you again on your next visit to Makkah.

By far this is the best hotel in Makkah

Tripadvisor 评级 5.0/5

Jeylani H 经 TripAdvisor 认证的评论

The rooms were beyond luxury , the staff were so well trained, I mean you have your own butler in every suite. This amazing hotel to stay. If you guys ever wanna to a hotel in Makkah Saudi Arabia. This is the hotel that would exceed your expectations.

Dear Ms. Jeylanih, Thank you for taking the time to share your review about our services and sharing your experience with other travelers. We are glad that our suites and service have got your satisfaction. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our hotel staff. Looking forward to welcoming you again soon.

This has been one of many Umrah’s performed in Ramadaan by myself Alhamdullilah. Raffles have made it my best !!!!

Tripadvisor 评级 5.0/5

ZaahirP1 家庭住宿 - 经 TripAdvisor 认证的评论

World class Service, exceptional food. Location for Umrah the best in Makkah. Decor and comfort next level not forgetting to mention a personal butler on call. The views from the room are breathtaking over looking the Haram. Amenities provided are of the best quality. The prayer facilities for men and women are so comfortable with views and location second to none.

Dear Mr. Zaahir, May Allah accept your prayers. Thank you for your feedback about our view and location in the heart of Makkah, which is one of the privileges that we are proud of. Thank you for taking the time to share your review about our food, prayer room, and amenities. We are glad that you liked our butler service. We aim to provide a comfortable spiritual experience for all our guests. It was a pleasure to serve you, and we are waiting to see you again on your next visit to Makkah.

Poor service

Tripadvisor 评级 2.0/5

Maitha A 经 TripAdvisor 认证的评论

The hotel was positioned in a prime location and offered excellent dining options, although it was noted that the room cleanliness did not meet expectations. Regrettably, the SPA facilities did not meet the standards typically associated with a 5-star establishment, and the level of service provided was subpar. Despite the high cost of accommodation, the service quality did not align with the anticipated level of excellence. Upon lodging a complaint with management regarding the unsatisfactory service, no remedial action was taken to address the issue. We will never be back to this hotel again

Dear Ms. Maithaa, Thank you for your feedback about our buffet and location in the heart of Makkah, which is one of the privileges that we are proud of. Your comment about the suite cleanliness, service, and SPA facilities has been taken into action and it’s been forwarded immediately to the concerned department as we’re always working on developing our services. We would be glad if you kindly sent us your contact number and email in a private message to communicate with you. Looking forward to serving you again soon.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 332 评论 9.5/10 位置
  • 471 评论 8/10 房间
  • 1,113 评论 9/10 服务
  • 6 评论 8.6/10 上网
  • 247 评论 8.5/10 食物
  • 191 评论 8.2/10 氛围
  • 182 评论 8.7/10 早餐
  • 166 评论 7.3/10 清洁度

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