Fairmont St Andrews - Scotland 酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 2,656 评论

保证最优惠房价
Fairmont St Andrews - Scotland 酒店 - Image 1
Fairmont St Andrews - Scotland 酒店 - Image 2
Fairmont St Andrews - Scotland 酒店 - Image 3
Fairmont St Andrews - Scotland 酒店 - Image 4
ST ANDREWS, KY16 8PN 圣安德鲁斯, 英国

描述

酒店其他优惠

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

我们的客房

酒店位置

Fairmont St Andrews - Scotland 酒店

ST ANDREWS
KY16 8PN 圣安德鲁斯
英国

GPS:56.3203, -2.7308

电话
传真 +44 1334 837099

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,656 评论

TripAdvisor 评级  4.0/5  5,192 评论

卓越奖 2023

Hen Party Spa and Afternoon Tea - Special mention to Liam Thomson

Tripadvisor 评级 4.0/5

Lauradrew 经 TripAdvisor 认证的评论

Our trip had been organised back in January and we had booked the spa and then afternoon tea for 9 people. One thing I will say is the female changing room is far too hot and the lockers as terribly designed. This brings me to our afternoon tea which was fabulous! The service was second to none and Liam Thomson is an absolute credit to your team. He got the measure of us quickly and was funny, witty, charming and friendly. I didn’t get the other older gentleman’s name but he was also very good! We laughed a lot and had great rapport! I am going to email the CEO also regarding Liam’s service as I was very impressed. It didn’t feel forced in any way. The food was absolutely delicious and I will be back!

We are delighted to hear that you had a wonderful experience during your Hen Party Spa and Afternoon Tea at our hotel. Your feedback is truly appreciated. We apologise for any inconvenience you faced in the female changing room and will address this matter accordingly to enhance our guests' comfort. It is fantastic to hear that Liam Thomson provided outstanding service and contributed positively to your experience. We will make sure to pass on your kind words to him and the team. We are thrilled that you enjoyed the delicious food and the great rapport with our staff. Your intention to email our CEO regarding Liam's exceptional service is truly commendable. We look forward to welcoming you back for another memorable visit.

40th birthday stay

Tripadvisor 评级 5.0/5

Kymi M 经 TripAdvisor 认证的评论

Absolutely lovely stay, room was clean and perfect. Spa was fantastic, great facilities. We had a meal in kittocks den which was superb as was the cocktails. Big thanks to Sam at the bar, and josh on communications before arrival who made our stay more special.

We are delighted to hear about your wonderful experience celebrating your 40th birthday at our hotel. Thank you for highlighting the cleanliness, spa facilities, dining experience, and the excellent service from Sam and Josh. We look forward to welcoming you back soon.

Beautiful!

Tripadvisor 评级 5.0/5

AncutaNiteDoyle 家庭住宿 - 经 TripAdvisor 认证的评论

Really beautiful hotel, I loved staying there on two different occasions. We had our baby with us (5Month old). All was perfect, staff very helpful, room very comfortable, breakfast very generous and all very tasty! A lovely, lovely hotel!!

We are delighted to hear that you enjoyed your stays with us at Fairmont St Andrews. We are thrilled that you found our hotel beautiful and that our staff provided excellent service. It was a pleasure to have you and your family as our guests and hope we will have the pleasure of welcoming you back again in the future.

Rubbish

Tripadvisor 评级 1.0/5

James M 经 TripAdvisor 认证的评论

I have been to this hotel several years ago and it is now a complete disappointment and a waste of good money. My nephew bought my wife and I a 2 night stay as part of our 50 wedding anniversary and also my 70 birthday surprise. When we checked in we were not made to feel welcome by the very young staff and we asked if there were any complimentary upgrades etc for our special occasions. We were abruptly told NO ! and if we wanted we could upgrade to a suite and she would find out the cost. There was no warm, compassion or sincerity in our greeting. We were just a number and another monetary contribution to their global fund. We have stayed at so-called lesser establishments and on our special occasions have been given at least a complimentary bottle of wine. Furthermore we had to complain to reception about the telephone not working and the lamps in the room not working. The hotel is lacking atmosphere and ambiance and is reminiscent of a care home. I certainly wouldn’t come back here or recommend it to anyone. So please look elsewhere for a good time. James from Glasgow 👍

Thank you for sharing your experience with us. We sincerely apologise for falling short of your expectations during your recent stay with us. Your feedback is truly valuable to us as we continuously strive to improve our services. We regret to hear about the lack of warmth and compassion displayed by our staff upon your arrival. Please rest assured that we will address this with our team to ensure a more welcoming experience for our guests in the future. We also apologise for the inconveniences you faced with the room amenities and will immediately look into rectifying these issues. Your comments regarding the ambiance have been duly noted, and we will work on enhancing the overall atmosphere of the hotel. We appreciate your feedback and regret that we did not meet your expectations on this occasion. We hope to have the opportunity to welcome you back again in the future.

Fairmont St Andrews

Tripadvisor 评级 5.0/5

DIANE H 经 TripAdvisor 认证的评论

Great stay here, a bit expensive but it is amazing, breakfast was very nice and meals in the bar were lovely, the Italian restaurant wasn't great though

We are delighted you enjoyed your stay with us and appreciated our breakfast and bar meals. We appreciate your feedback regarding the Italian restaurant as well. We hope we will have the pleasure of welcoming you back again in the future,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 395 评论 9/10 位置
  • 1,232 评论 7.6/10 房间
  • 1,613 评论 7.9/10 服务
  • 777 评论 5.7/10 食物
  • 564 评论 8.3/10 早餐
  • 344 评论 5.3/10 清洁度
  • 287 评论 4.5/10 酒吧和饮品
  • 287 评论 4.1/10 性价比

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