费尔蒙巴库火焰塔酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 818 评论

费尔蒙巴库火焰塔酒店 - Image 1
费尔蒙巴库火焰塔酒店 - Image 2
费尔蒙巴库火焰塔酒店 - Image 3
费尔蒙巴库火焰塔酒店 - Image 4

描述

酒店其他优惠

  • 无烟客房

  • 水疗和健身设施

  • 设施齐备的套房

  • 室外泳池

我们的客房

酒店位置

费尔蒙巴库火焰塔酒店

Flame Towers, 1A Mehdi Huseyn
AZ1006 巴库
阿塞拜疆

GPS:40.359608, 49.827179

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  818 评论

TripAdvisor 评级  4.5/5  2,167 评论

卓越奖 2023

Fairmont baku amazing experience

Tripadvisor 评级 5.0/5

shahkalpit112 经 TripAdvisor 认证的评论

The best hotel in baku. They have a fantastic staff who mostly say a yes for all your needs. Mr. Elgun & Mr. Zahra were very helpful for accommodation upgrade to convenient checkout. We were with infants and kids the breakfast services were also all taken care of

Great city stay

Tripadvisor 评级 5.0/5

Angela O 经 TripAdvisor 认证的评论

Wow! This is a fantastic hotel from a reliable Fairmont range of hotels. The service care and room were stunning. A great hotel for a city stay. Sabuhi at front of house - thank you for you help. Shahrigat and Rlmaddin thank you also. You made my stay.

Beautiful Hotel with an amazing view to Baku.

Tripadvisor 评级 4.0/5

FamilyTraveli 经 TripAdvisor 认证的评论

Room: (1120) Liked - The room I got is superbly built, huge space in the living room and bathroom, and had an amazing view of beautiful Baku I did not like - The room smelled of sweaty feet probably because of the old carpet and no small window for ventilation. Breakfast: Liked - the service and the opening time was great. I did not like - what was a bit disappointing was the omelette cooking team who prepared with the same spoon an omelette with pork and without pork, with cheese and without and everything was prepared in the same pan... I expected to see at least 2 dishes for each of the staff, because some people would like to have their omelette without Leftover pork or whatever they didn't order, unfortunately after they saw I couldn't eat what they made. There is room to improve the buffet itself, you can add to the serving more types of soft cheeses, savory pastries (without pork), steamed and fresh vegetables... the usual stuff. Service and general atmosphere - Awesome! the service from the lobby to the restaurants was great. Thank you.

Dear Guest, Thank you for taking the time to tell us about your experience at Fairmont Baku - Flame Towers. I am sorry that your experience did not fully meet your expectations; please allow me to express my apologies. At Fairmont, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tarlan Niyazova Front Office Manager

Good and comfortable stay

Tripadvisor 评级 5.0/5

Dream15764622990 经 TripAdvisor 认证的评论

Had a comfortable stay at Fairmont Baku. Staff is polite and helpful and speak good English. The lady manager at the breakfast was very warm too. Good options for vegetarians at breakfast. Fairly close to everything, just a 7-10 min taxi ride away.

Dear Guest, We very much appreciate your comments regarding your stay at Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tarlan Niyazova Front Office Manager

Nice stay

Tripadvisor 评级 4.0/5

894salika 经 TripAdvisor 认证的评论

Hotel location is good in terms of the views. Was disappointed with major water leakage in my room on 18th floor which was not rectified even after informing help desk. To make follow up help desk number was continuously busy. At checkout counter gentleman did not even cared to apologize for the inconvenience..

Dear Mr. Salik, Thank you for taking the time to tell us about your experience at Fairmont Baku - Flame Towers. I am sorry that your experience did not fully meet your expectations; please allow me to express my apologies. At Fairmont, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tarlan Niyazova Front Office Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 258 评论 8.4/10 位置
  • 718 评论 8.3/10 房间
  • 794 评论 9/10 服务
  • 17 评论 1.9/10 上网
  • 231 评论 8.7/10 早餐
  • 188 评论 6.8/10 清洁度
  • 180 评论 8.6/10 氛围
  • 161 评论 8.3/10 设施

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