费尔蒙 Orchid 酒店 - 夏威夷 5 星

客户意见评级 (ALL 评级) 4.6/5 2,553 评论

保证最优惠房价
费尔蒙 Orchid 酒店 - 夏威夷 - Image 1
费尔蒙 Orchid 酒店 - 夏威夷 - Image 2
费尔蒙 Orchid 酒店 - 夏威夷 - Image 3
费尔蒙 Orchid 酒店 - 夏威夷 - Image 4
1 North Kaniku Drive, Kohala Coast, 96743 夏威夷, 美国

描述

酒店其他优惠

  • 929 平方米/10,000 平方英尺的海滨泳池

  • 宁静的泻湖，拥有白沙滩和浅水

  • Five restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

我们的客房

酒店位置

费尔蒙 Orchid 酒店 - 夏威夷

1 North Kaniku Drive, Kohala Coast
96743 夏威夷
美国

GPS:19.951222, -155.859672

电话
传真 +1 808-885-5778

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,553 评论

TripAdvisor 评级  4.5/5  5,948 评论

卓越奖 2023

perfect

Tripadvisor 评级 5.0/5

andytoshiro 家庭住宿 - 经 TripAdvisor 认证的评论

excellent stay at the Orchid. Everybody was so nice and all the outlets were great and relaxing Tiara and James at the front desk took good care of us. Lisa, Nerlie, Kallan and Chris at the Fairmont Gold lounge were so welcoming during the morning breakfasts we will miss them. Destiny at the beach bar was great and lounge bartender Manna is the man! server Roshni too. highly recommend!

Relaxing staycation for a conference

Tripadvisor 评级 5.0/5

Kathleen R 经 TripAdvisor 认证的评论

Stayed for a conference. Enjoyed my time. Peaceful and relaxing. Staff very accommodating and friendly. Breakfast buffet at the orchid was delicious and our waitress was awesome. My only complaint is dinner at the Hale Kai. Understaffed. Waitress was serving front and back, could not accommodate our needs. Food was undercooked, bland, and overpriced. Room was clean, bed was comfortable. Relaxing and working on the lanai with the waterfalls was one of my favorite parts. I am Kamaina and live on Oahu. I wanted to bring my dog but $75/night cleaning fee is quite much for a 12 pound Pomeranian Chihuahua who you wouldn’t even know is there. I believe $75 for a stay 4 days or less is much more reasonable. I would stay here more often if that was the case. Overall, very good stay.

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your time at the conference and found your stay peaceful and relaxing. It's wonderful to know that our staff were accommodating and friendly, and that you found the breakfast buffet delicious. We apologize for the challenges you experienced at dinner at Hale Kai. Your feedback regarding the understaffing, undercooked food, and pricing concerns has been noted, and we will address these issues with our team to ensure a better dining experience for our guests in the future. Be assured, I have shared your experience with our Director of Food & Beverage. I know he will find it valuable as he continues to work on our guest experience. Your suggestion regarding the pet cleaning fee is appreciated, and we will take it into consideration for future policies. Thank you again for choosing to stay with us, and we hope to welcome you back for another relaxing stay in the future. With warm aloha, Barbie Nakamura Director of Quality

Fairmont Orchid Exceeds All Our Expectations

Tripadvisor 评级 5.0/5

AprilinCharlotteNC Couples - 经 TripAdvisor 认证的评论

Our most favorite hotel! We have travelled quite a bit and stayed in many hotels. The Fairmont Orchid was our favorite by far! This resort is gorgeous! Lush plants, awesome detail everywhere. We were promptly greeted when we arrived and given traditional leis. Checking was fast and friendly. Our suite was spectacular. When you walk in you are first greeted by a subtle scent of vanilla and coconut that made you want to breathe deeply and relax from the very first moment. Each time we came to our room I noticed this subtle relaxing scent. The suite had a phenomenal view of the mountains, the ocean, and the grounds at the same time. Exquisite! There was plenty of room for luggage with 2 separate closets and an anteroom to the both room that could be used as an office but we made it an extension of the closets to make everything easily accessible. There was Hawaiian live music playing and the gentleman was so kind to the children who came up to him. The cafe by the pool had exceptional food and drinks and staff was super friendly as well. There were plenty of lounge chairs and seating around the pool which was shaped in such a way that it seemed like so many private pools - it never seemed crowded. Plenty of space for parents to relax and watch their children. The ocean view was spectacular, especially at sunset. The Ali’i Royal Experience at the Spa Without Walls was superb. My masseuse was Merlin and he truly had magic hands. The experience took place in one of the outdoor huts with the sound of the waterfalls and running brooks all around. Just so incredibly relaxing. All in all this resort was truly phenomenal and honestly the price was well below what we would have expected to pay - I can say we felt that we more than got our money’s worth - and we will happily come back again and again - next time bringing our whole family.

Thank you for taking the time to share your experience with us! We are thrilled to hear that your stay with us exceeded all your expectations and that it stands out as your favorite hotel. It's wonderful to know that you appreciated the beautiful surroundings of the resort, from the lush plants to the thoughtful details throughout. It's fantastic to hear that you had a superb experience at the Spa Without Walls with the Ali'i Royal Experience, and that Merlin provided you with a truly relaxing massage amidst the serene outdoor setting. Be assured, I will be sure to share your review with Merlin as well as his leaders. I know he will be thrilled to know how he impacted your stay! We appreciate your kind words about the value you received for the price paid and that you felt it was well worth it. We look forward to welcoming you back with your whole family next time! With warm aloha, Barbie Nakamura Director of Quality

Paradise!!

Tripadvisor 评级 5.0/5

627mbf Couples - 经 TripAdvisor 认证的评论

We visited at the end of February and had the best time! Beautiful location and views from our room of the golf course and ocean were amazing! Loved all the amenities and restaurants ! The beach had great snorkeling and take a hike on the path along the beach and you will see sea turtles! The complimentary shuttle was great! The pool and beach service was excellent! The gym was also very good! Don’t miss dinner at Brown’s as the sun is setting! Would love to return someday!!

Thank you for sharing your recent experience with us! It's fantastic to hear that you enjoyed your stay at our resort. We're delighted that you found the location beautiful and that you had stunning views from your room overlooking the golf course and ocean. It's great to know that you loved our amenities, including the beach for snorkeling and the scenic hiking path where you spotted sea turtles. We're glad our complimentary shuttle service, excellent pool and beach service, and well-equipped gym added to your enjoyment. Dining at Brown's with the sunset must have been truly magical. We appreciate your kind words and look forward to the opportunity to welcome you back for another memorable visit in the future! With warm aloha, Barbie Nakamura Director of Quality

Happy very satisfying stay

Tripadvisor 评级 5.0/5

Meander11820368622 经 TripAdvisor 认证的评论

Very clean up kept hotel and the grounds with Very helpful and very polite staff . Will not hesitate to upgrade to Fairmont Gold at time of next visit. This is how things get done right. Hotel is not one of mega hotels yet providing all services needed for vacation.

Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a great stay. It's wonderful to know that you found our hotel and grounds very clean and well-kept, and that our staff were very helpful and polite. Thank you for recognizing our efforts to deliver personalized service. We aim to create memorable experiences for every guest, and we are pleased to have succeeded during your stay. We look forward to welcoming you back for another exceptional stay. With warm aloha, Barbie Nakamura Director of Quality

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 471 评论 8.9/10 位置
  • 914 评论 7.4/10 房间
  • 1,416 评论 8.6/10 服务
  • 11 评论 4.9/10 上网
  • 772 评论 8.5/10 设施
  • 634 评论 6.8/10 食物
  • 407 评论 9.2/10 沙滩
  • 263 评论 8.9/10 游泳池

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。