阿姆斯特丹南宜必思快捷酒店 2 星

客户意见评级 (ALL 评级) 4.0/5 1,254 评论

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酒店位置

阿姆斯特丹南宜必思快捷酒店

Prof J H Bavincklaan 1
1183 AT 阿姆斯特尔芬
荷兰

GPS:52.316683, 4.871878

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ALL 评级  4.0/5  1,254 评论

TripAdvisor 评级  3.5/5  781 评论

Cleaning crew does not get enough time.

Tripadvisor 评级 1.0/5

redactedname42 经 TripAdvisor 认证的评论

The cleaning service is unacceptable. The bathroom and shower walls were dirty on arrival (many yellow, brown and grey spots that could be removed with a wet cloth - example attached). During the stay the room was not cleaned at all - only the towels were changed - bed, bathroom surfaces, sink and toilet were in the exact same state as I left them.

Dear Guest, Thank you for taking the time to provide this feedback. Regarding your experience with cleanliness, we acknowledge the importance of maintaining impeccable standards. We have rigorous procedures in place, including our ALLSAFE label standards, to ensure the highest levels of cleanliness. We regret to hear your observations regarding the condition of the bathroom and shower walls; this is certainly not reflective of our protocols. We are addressing your comments with our housekeeping team to ensure our high standards are consistently met. In terms of room servicing, our policy is to provide daily cleaning, with towels replaced upon request. If additional cleaning was desired, we are always ready to accommodate such requests to enhance your comfort. We apologize if this was not made clear during your stay or if there was any oversight. We hope to have the opportunity to welcome you again for an improved experience, Kind regards, Team Ibis Budget Amsterdam City South

Basic but modern

Tripadvisor 评级 4.0/5

tmw1990 Couples - 经 TripAdvisor 认证的评论

I had a good stay at this hotel, having staying in many Ibis Budgets before, I knew what to expect-modern but basic. I didn't mind this as we only needed the hotel to sleep after exploring all day and gladly, the bed was so comfy. The room has no storage really except some hangers but we used the window sill to but our bags. We had a Table and 2 stools also in our room. The shower room was clean enough (bar some marks on the walls). You only get 2 towels for a double room, no handtowel and 2 tubes of hair/body wash (no hand wash). I knew this from staying in other Ibis so I brought my own shampoo etc. I paid a 20euro deposit for a hairdryer at reception and there are ironing facilities in the basement. Hotel lobby has a fab venting area with lots of drinks,snacks & toiletries. The location was about 25 mins from the centre on the 5 tram so easy to navigate. No issues with the staff. All in all I would stay here again as it was significantly cheaper than the other hotels just bare in mind that it's budget.

Dear Guest, Thank you for taking the time to share your review. We are glad to hear that you found our hotel to be modern and appreciated the comfortable bed. It's great to know that our location was convenient for you, with easy access to the city center via tram. We understand that our rooms are designed to be basic and efficient, and we appreciate your understanding in this regard. Regarding the limited storage and amenities in the room, we aim to provide essential facilities while maintaining affordability for our guests. However, we are happy that you were able to make use of the hairdryer and ironing facilities available at the hotel. We're also pleased that you enjoyed our Wundermart area in the lobby, offering a variety of drinks, snacks, and toiletries for our guests' convenience. It would be a pleasure to welcome you back in the future. Kind regards, Team Ibis Budget Amsterdam City South

From time to time is somewhat fine. Go at your own risk.

Tripadvisor 评级 3.0/5

SKGEmmanuel Solo travel - 经 TripAdvisor 认证的评论

The only somewhat positive is that there is a tram stop nearby connecting to the city centre. The rest, it’s medium at best. Cleanliness is borderline and possibly below average. Below average as a hotel in general as well as in terms of the Ibis brand in particular. Bed linen and towels would do with a replacement, since they start to dangerously show their age. Rooms are absolutely spartan, frequently with quite literally just a bed; some rooms have a small table and a stool (very useful to at least place your things somewhere), but whether one has at least that table or not is a lottery and then you have to beg for one. The front desk (rarely) has some alright members of staff, but it’s mostly inadequate. Most are either inexperienced, or on very short contracts, or they just don’t care. As a disclaimer, the benchmark here would be just some relative efficiency and some minimal customer service, not American-style small talk or extraordinary service; however, even that minimum is not found. I will not even talk about the notion of Accor loyalty or regular guests, it would have been a joke. Therefore, all in all, if you can find a dead-cheap offer in this hotel, i.e. below €65, in combination with the prices in Amsterdam in general, then the compromise could be worth it. Think about it as the Ryanair of hotels: absolutely basic and borderline or below average on many markers, but equally tempting when the price is low enough. Otherwise, quite frankly just go somewhere else.

Dear Emmanuel, Thank you for taking the time to review your stay. We are glad to hear that you appreciated the convenient location of our hotel, with easy access to the city center via the nearby tram stop. We strive to provide a comfortable and affordable stay for our guests, and we apologize if the cleanliness and room amenities did not meet your expectations. We have taken note of your comments and will work on improving these aspects. Our team is committed to providing a pleasant experience for all our guests, and we apologize if the service you received at the front desk was not up to our usual standards. We value your feedback and will use it to enhance our services for future guests. It would be a pleasure to welcome you again. Best regards,

4 walls and a ceiling

Tripadvisor 评级 1.0/5

Tayab E 经 TripAdvisor 认证的评论

Overpriced budget hotel, bad location and you dont even have a telefon in the room to connect to the lousy receptionists. Plastic and paper cups, all in all a cheapy totally depressing hotel. Staff are a bunch of teenage recruits with no sense of hospitality, shouldnt have ever stood behind a counter. This hotel should never be willing choice of accomodation. Rooms were never cleaned on daily bases. A pathetic experience luckily was busy in the Cardiology congress, thus came always late and left early.

Dear Guest, Thank you for taking the time to review your stay. We are disappointed to hear about your dissatisfaction with the room amenities and the absence of a telephone. Our hotel is designed to offer essential and budget-friendly accommodations, which is why some amenities may not be available in the rooms. We apologize for any inconvenience caused by the cleanliness of your room. Our hotel follows strict hygiene and prevention measures, and we ensure daily cleaning for all our rooms. We will address this issue with our housekeeping team to prevent such occurrences in the future. We also regret that our staff did not meet your expectations, and we will work on improving our service quality. Please note that our hotel is a budget-friendly option for travelers and we strive to provide a comfortable stay for our guests while maintaining affordable rates. We hope you will return for an improved experience in the future. Kind regards,

Excellent hotel

Tripadvisor 评级 4.0/5

gcoochy 家庭住宿 - 经 TripAdvisor 认证的评论

We loved our stay here, the hotel is beautiful, clean and has large rooms with high quality bathrooms and amenities. It’s a little far out from the city but the tram stop is 500m away which will take you into the main central station. The breakfast is very varied and high quality. The staff are very helpful and can advise on travel times and issue tickets for the trams and metro.

Dear Guest, Thank you so much for your positive feedback. We are thrilled to hear that you loved our clean and spacious rooms, as well as the high-quality bathrooms and amenities. Our location, although not in the city center, is indeed conveniently close to the Kronenburg metro station, making it easy for our guests to explore Amsterdam. We appreciate your kind words about our breakfast, and we are glad that you found it varied and of high quality. Our staff takes great pride in assisting our guests with travel information and ensuring a pleasant stay. We do hope we will see you again on a future visit. Kind regards, Team Ibis Budget Amsterdam City South

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其他网络用户评价我们的酒店

  • 1,480 评论 8.4/10 位置
  • 2,160 评论 4.6/10 房间
  • 1,255 评论 7.6/10 服务
  • 34 评论 8.3/10 上网
  • 1,059 评论 5.6/10 清洁度
  • 795 评论 6/10 早餐
  • 246 评论 7.9/10 氛围
  • 14 评论 3.8/10 酒吧和饮品

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