达尔文机场诺富特酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 549 评论

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2 Sir Norman Brearly Drive, 0812 达尔文, 澳大利亚

描述

酒店其他优惠

  • 250 metres from Darwin International Airport, 24 hour airport shuttle service

  • 131 stylish rooms suitable for business and leisure travellers

  • Fitness - lap pool and 24 hour access to Hotel Gym

  • 5 meeting rooms with contemporary decor and natural light

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酒店位置

达尔文机场诺富特酒店

2 Sir Norman Brearly Drive
0812 达尔文
澳大利亚

GPS:-12.407074, 130.880038

电话
传真 +61 8 8920 7900

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

Novotel Poolside Restaurant

Newly refurbished Novotel Poolside Restaurant! Tropical ambiance, delectable all-day menu. Dine poolside/takeaway, extensive options. À la Carte Breakfast & diverse all-day menu. Quench your thirst at Novotel Poolside bar, served by friendly staff!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.9/5  549 评论

TripAdvisor 评级  3.5/5  500 评论

Just awful customer service and underwhelming hotel.

Tripadvisor 评级 1.0/5

Matty G 经 TripAdvisor 认证的评论

For the price you should pay it is underwhelming and management should be ashamed. As others mentioned, check in on queues are long at 0100 and when queried with staff, a rude reply of we can't predict the planes. I know I can. They arrive 98% of the time between 2300 and 0100. It is an embarrassment to the Territory to our international guests. I don't understand that they can get away with this level of customer service. 2024 prices with 1970s country flag inn accomodations and staffing.

Disappointing and long check in process.

Tripadvisor 评级 2.0/5

islandchick67 经 TripAdvisor 认证的评论

Having lived in the Top End for 2+ years now and used the Novatel / Mercure numerous times prior to renovations, I was so disappointed to stay there recently after flying back in from Sydney. As all people who live up here are well aware, there are a lot of flights that come in and leave early hours of the morning. My flight arrived after 12am and upon arrival at check in there was a long queue of people with only one check in staff working. This was check in for both the Novatel and the Mercure. After a 1 hour wait and the appearance of a 2nd staff member, we were advised that it was a management decision to have only a couple of staff on at night and both staff were very slow and full of excuses. The next morning on checkout, we complained and were rudely given more excuses that they could not predict the amount of flights coming in and once again it was a management decision. Whilst it is convenient and close to the airport, I will no longer be using either hotel. The staff at the Quality Hotel Darwin Airport next to the airport tavern are much more friendly and helpful. I would suggest considering that you are the face of Darwin for international guests arriving that you pick up your socks and treat your guests with more respect especially considering how much you charge per night.

Convenient to airport

Tripadvisor 评级 4.0/5

Peter R 经 TripAdvisor 认证的评论

Rooms are large but well worn and a bit dated. The bed was comfortable and it is an easy walk to the airport. The bathroom was small but functional with a walk in shower. The a la carte breakfast was good. The pool was closed when I was there, but you can use the pool at the Mercure. I found the rooms here to be larger than the Mercure. Wifi was free and fast. All in all a reasonable option if you need to be close to the airport.

Still no pool

Tripadvisor 评级 1.0/5

AzureH3 经 TripAdvisor 认证的评论

Stayed at the Novotel for 5 nights purely for their new pool area. Unfortunately pool was closed for the entire time we were there. Staff had no idea when it would open and gave us several different reasons for its closure, one staff member went as far as saying the Darwin airport had closed the pool and we should take it up with them. The other pool was dirty and murky. It had a lot of debris on the bottom. Rooms were old and basic, it also had a bad musky smell. The one good thing is that’s close to the airport!

Disgusting- smelly and gross. No facilities either

Tripadvisor 评级 1.0/5

380ja 商务住宿 - 经 TripAdvisor 认证的评论

Absolutely disgusting, from the moment I stepped out of the lift the whole place stank. The first room I could not stay in due to the smell, the next was not much better. Both pools were out of order, told we could walk across to the other hotel to swim. The restaurant was closed, the poolside food was an over priced under stocked display cabinet if pre-made options. When our flights out were canceled , I was told the price for an extra night was more and would be back in the stinky rooms or the cost was even more I came here due to the name and thought it would be nice as I am travelling with a new employee on his first work trip - absolutely disgusting. Do not stay here, the rooms are not what are pictured at all

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其他网络用户评价我们的酒店

  • 356 评论 8.6/10 位置
  • 466 评论 5.9/10 房间
  • 412 评论 7.2/10 服务
  • 5 评论 6.5/10 上网
  • 201 评论 5.6/10 舒适度
  • 201 评论 5.2/10 清洁度
  • 188 评论 4.2/10 食物
  • 146 评论 6.3/10 游泳池

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