美居奥斯坦德酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,289 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 距离奥斯坦德海滩 250 米(273 码)

  • 位于市中心

  • 免费无线网络

  • 私人收费停车场

  • 距离奥斯坦德机场 10 分钟车程

我们的客房

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酒店位置

美居奥斯坦德酒店

Leopold II laan 20
8400 奥斯坦德
比利时

GPS:51.230344, 2.91345

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT

我们的餐厅气氛轻松随意,提供品种丰富的美食供客人选择。我们可以根据团体客人的要求提供自助晚餐或自助午餐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,289 评论

TripAdvisor 评级  4.0/5  821 评论

卓越奖 2023

Weekend away in Belgium

Tripadvisor 评级 4.0/5

katherine2026 Couples - 经 TripAdvisor 认证的评论

We stayed for 3 nights from 24th to 27th November. Check in was easy, parking was good but a space must be pre booked. The room was basic but comfortable and clean. Staff were friendly and the bar was cosy and very well priced. I would definitely stay again as the location is ideal and the price was reasonable. Breakfast was very expensive but there are cheaper options locally.

Good but not great at all

Tripadvisor 评级 2.0/5

DavidBlumberg 商务住宿 - 经 TripAdvisor 认证的评论

Fair to fair! Room was very warm and uncomfortable. Building was aged. Staff was just “ok”. Breakfast was pretty good though. Location is great, so that’s a positive. Most of the buildings here are aged, so this is nothing unusual. The town is beautiful though.

Those scrambled eggs !

Tripadvisor 评级 3.0/5

MDBGhent 经 TripAdvisor 认证的评论

Been to this hotel several times over the past years. They provide consistent service. Good location. Good, friendly and efficient reception. Sometimes there's a queue for check-in (even after online check-in) and check-out (even when opted for fast check-out), as there is no separate desk for members. Nice, clean rooms. Slow elevator :-) And, also consistently (so not a one-time-off), totally overcooked scrambled eggs at breakfast. So, quite a few plusses and also a few points of attention. But I am sure I'll be back.

Poor Experience

Tripadvisor 评级 1.0/5

Klaus5458 经 TripAdvisor 认证的评论

Stayed from 10. - 13.05.2023 in this hotel. Had booked thru EMIRATES Rocketmiles. Smooth and easy booking procedure. Upon arrival all paperwork was well-prepared, so check in was very fast. Location close to the beach and the casino is very good, also the beautiful Leopold-Park is only a 1-minute walk away. Room is a bit small, but for 1 person it will do, and you can stay in the lounge. I only and really missed a closet, to put in my clothes. Well for 3 days it will do without, but for any longer vacation or so it's not so convenient. The a.m. lounge is near to the entry and very nice. You can stay there very comfortable and have a drink or a snack. B'fast is very rich, even with 25,- EUR a bit expansive, but I got everything I like. Check out was also very fast and easy, paid b'fast and beverages with my credit card and left. Few days later I checked my Credit Card statement, and had to see the bad surprise, that this hotel charged me twice, for b'fast / beverages which I approved during check out and which is o.k. and another more than 300,- EUR which I never approved. Well, mistakes can happen, looked on the Accor homepage, found e-mail address and name of the hotel director and mailed to them – attn. Mr...., Director / or to whom it may concern. Rocketmiles booking confirmation was attached, mentioning that the room is paid. Thought there will be any reaction – but nothing happened up to now, 10 days after my mail! This behavior is completely unacceptable. First they treat my Credit Card like a kind of self-service shop and charge it w/o my approval, second they do not reply a customer's mail in due time. Incredible! In the meantime I involved Accor and my Credit Card provider. What I must do next? Go to a lawyer? To make it clear, this is not against Accor. I'm since a long time either a Gold or Platinum Member with them, showing that I'm happy with them, but I can only recommend to beware of this MERCURE Oostende, there are so many others in town. Take a look at TripAdvisor!

客户意见评级 3.0/5

匿名 家庭住宿 - 所有已确认评论

洗澡下水特别慢,几乎堵住了。但是地理位置特别好。

尊敬的 LINGLING Z.: 十分感谢您花时间告诉我们有关您在 Hotel Mercure Oostende 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Mercure,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启

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其他网络用户评价我们的酒店

  • 479 评论 9/10 位置
  • 963 评论 6.1/10 房间
  • 707 评论 8.8/10 服务
  • 9 评论 9.2/10 上网
  • 697 评论 8.7/10 早餐
  • 554 评论 3.5/10 舒适度
  • 354 评论 7.1/10 清洁度
  • 189 评论 3.9/10 设施

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