里约热内卢博塔福古诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,551 评论

保证最优惠房价
里约热内卢博塔福古诺富特酒店 - Image 1
里约热内卢博塔福古诺富特酒店 - Image 2
里约热内卢博塔福古诺富特酒店 - Image 3
里约热内卢博塔福古诺富特酒店 - Image 4
Praia De Botafogo, 330, Botafogo, 22250040 里约热内卢, 巴西

描述

酒店其他优惠

  • 酒店允许 16 岁及以下儿童免费与父母同住一间客房

  • 活动室可容纳最多 250 人

  • 靠近多个旅游景点和市中心

  • 可携带宠物入住酒店（收费）

  • 驱车 13 分钟即可抵达里约热内卢桑托斯杜蒙特机场

我们的客房

客房

办公客房 - 改造成办公室的公寓，不提供床

  • 2人
  • 25 m² / 269 sq ft

酒店位置

里约热内卢博塔福古诺富特酒店

Praia De Botafogo, 330, Botafogo
22250040 里约热内卢
巴西

GPS:-22.94534, -43.18301

电话
传真 +55 21 2187-9950

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

365

365 餐厅全天候营业，整个酒店内均可送餐，让您充分享受随时随地开怀大吃的自由。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,551 评论

TripAdvisor 评级  4.5/5  694 评论

1)房子的隔音效果可以继续加强，因为能听到马路上的噪音;2)房间最好能提供白光照明灯，因为即使是白天，光线也不是很好。

客户意见评级 4.0/5

Tiger F. H. 商务住宿 - 所有已确认评论

卫生条件很好；前台接待热情，耐心解答疑问；酒店的WIFI不是很稳定，有时候会断网，希望能够持续改善。

尊敬的 Yuyin H.： 感谢惠赐有关下榻 Novotel RJ Praia de Botafogo 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

Ok but not more

Tripadvisor 评级 3.0/5

blucey 商务住宿 - 经 TripAdvisor 认证的评论

This is a perfectly okay hotel recently well situated in a pretty safe area of Rio. It falls down in a number of areas non critical perhaps still taking away from the enjoyment and appreciation one might have. The bar and lounge area are very small poorly attended and very badly stocked. This means the to get a beer or a coffee or a drink after work you are taking pot look. Of course there are plenty of restaurants etc including some nearby but sometimes it's nice to be able to get something sitting in the lounge of the hotel. A little bit of investment into a proper bar set up properly staffed and stocked would play dividends as would increasing the amount of seating and its quality. There is no spa , any form of beauty or relaxation treatment. The breakfast was okay but the number of coffee machines is grossly inadequate for the number of people at peak hours. Positive side the staff were courteous and helpful and pleasant throughout the hotel was reasonably clean although it could do as little bit of freshening up and it generally felt safe

Prezado(a) Hospede, Muito obrigada por seu feedback e elogios. Compartilharei com toda a equipe pois sua satisfação é o novo melhor incentivo. Esperamos que possa retornar em breve ao nosso Hotel. Cordialmente, Tatiane Ramos Gerente Geral Novotel Praia de Botafogo

位置好

客户意见评级 4.0/5

匿名 商务住宿 - 所有已确认评论

整体感受尚可，会再次入住。

Dear Chang L., We very much appreciate your comments regarding your stay at the Novotel RJ Praia de Botafogo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Denied check-in and they kept my money

Tripadvisor 评级 1.0/5

476frankj 经 TripAdvisor 认证的评论

My worst hotel experience. My wife and I were denied check-in because I didn't have my physical passport since I traveled from another city. I have a driver's license and a photo of my passport which was enough to check into this hotel's sister hotel down the street and everywhere else we've stayed in Brazil.. I asked to speak with a manager after being denied and he only sent an employee to confirm it was a no instead of discussing the matter with me. I asked for a refund and was told they would tell the website we booked through that we weren't able to check in and we would get the refund. We were just told by the website after multiple attempts to contact the hotel, the hotel refused to refund the room that we paid for in full and were allowed to sleep in. A total nightmare.

Dear Guest, As previously answered in other reviews, we reiterate that we only follow Brazilian federal laws that require the presentation of an original Brazilian document with photo or original passport. Regarding your refund, we cannot even deny it as we did not receive any amount as the accommodation did not occur. I suggest checking the information received by the agency where you made your reservation. Regards, Tatiane Ramos General Manager

Excellent Business trip with Bedroom Pao de Açucar

Tripadvisor 评级 5.0/5

BENSAID M 经 TripAdvisor 认证的评论

Very warm welcome from Cynthia Oliveira (Manager of the NOVOTEL) who knew how to listen to my needs and help me throughout my stay so that it was pleasant at a competitive rate. I will happily stay at the Novotel on my next business trip.

Dear Guest, Thanks so much for your feedback and compliments. I will share with the whole team because your satisfaction is the new best incentive. We hope you can return to our Hotel soon. Sincerely, Tatiana Ramos General manager Novotel Praia de Botafogo

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其他网络用户评价我们的酒店

  • 409 评论 9.5/10 位置
  • 720 评论 5.9/10 房间
  • 642 评论 7.4/10 服务
  • 52 评论 3.2/10 上网
  • 366 评论 7.6/10 早餐
  • 323 评论 4.8/10 清洁度
  • 211 评论 5.7/10 设施
  • 138 评论 3.4/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。