第比利斯老城区美居酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 603 评论

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第比利斯老城区美居酒店 - Image 1
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第比利斯老城区美居酒店 - Image 4
9 Vakhtang Gorgasali street, 0105 第比利斯, 格鲁吉亚

描述

酒店其他优惠

  • 地理位置

  • SKY7 露台和休闲酒吧

  • 健身区和桑拿房

  • 免费无线网络

  • 商务角

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酒店位置

第比利斯老城区美居酒店

9 Vakhtang Gorgasali street
0105 第比利斯
格鲁吉亚

GPS:41.688594, 44.8134

电话
传真 +995 32 200 61 61

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ASADO Steakhouse

ASADO 牛排店颇受欢迎，让您在舒适的氛围中度过温馨的夜晚。ASADO 有两大特色，既能品尝美味的碳火烧烤，又能与亲友社交畅谈。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  603 评论

TripAdvisor 评级  4.5/5  629 评论

卓越奖 2024

位置好，房間舒適

客户意见评级 4.5/5

May T. 情侣住宿 - 所有已确认评论

地點很優，房間及洗手間闊落，早餐餐廳及環境很好，服務員很有禮貌及能解決住客問題。美中不足是書桌沒枱燈，晚上工作時很暗，另洗澡水壓不夠。

Dear Siu Mei Ms T., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Room for a lot of improvement

Tripadvisor 评级 2.0/5

JamesPAB 经 TripAdvisor 认证的评论

I arrived on the early morning flight so paid for two nights so I could check in straight away. The reservation was /is covered by my credit card, however at breakfast there was an issue over the credit card not covering the charge to the room billing. Later I ordered room service midafternoon so I could sleep prior to my very early check out for a 05.00am flight. An hour after I ordered the food using the hotel's phone app, nothing arrived I called down to be told they don't usually use the app. It appears you read the menu on the app, then ignore on line ordering and phone the order in to the restaurant. When I phoned down to ask where my meal was they apologised and would process the order. In the special request tab on the app I asked for salt and pepper. The meal arrived an hour and thirty minutes after I placed the order, the main course plate was badly chipped and the service was without any salt and pepper. It took another ten minutes for the S&P to arrive. They weren't busy, it was mid to late afternoon and failed to deliver the service one has grown to expect as standard. This hotel has a lot to offer but is letting itself down badly by failing to manager the small stuff. The food would have tasted better if the S&P had arrived on the tray so the food could have been eaten hot.

Dear JamesPAB, Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. For any support FEEL FREE to contact with me directly Sincerely, Erdogan Sahin General Manager

Excellent friendly service

Tripadvisor 评级 5.0/5

Chrisoaction1 经 TripAdvisor 认证的评论

Really nice service from the bar tenders Theo, Keti, Nika,Saba and Nana, we stayed 5 nights and they were really friendly and provided an amazing service. Great staff!

Dear Chrisoaction, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Comfortable Stay

Tripadvisor 评级 5.0/5

floofers 商务住宿 - 经 TripAdvisor 认证的评论

A really nice hotel. Very clean and well-equipped. Lovely selection of food for breakfast. Near lots of the sights of Tbilisi, good restaurants and public hot spring baths. Helpful receptionists. Great views from the rooftop bar and good cocktails too.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

位置挺好，但该有的都没有

客户意见评级 3.0/5

Lin 情侣住宿 - 所有已确认评论

住了五天没换过拖鞋，没有配备洗漱用品，每天都要主动索取

Dear Lin F., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 255 评论 9.8/10 位置
  • 279 评论 8.6/10 房间
  • 368 评论 9.2/10 服务
  • 12 评论 9.3/10 上网
  • 136 评论 9.6/10 清洁度
  • 104 评论 8.8/10 早餐
  • 100 评论 9.1/10 食物
  • 66 评论 9.5/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。