沃罗涅什中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,039 评论

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沃罗涅什中心美居酒店 - Image 1
沃罗涅什中心美居酒店 - Image 2
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6a Kirova street, 394018 沃罗涅什, 俄罗斯联邦

描述

酒店其他优惠

  • 市中心

  • 免费停车

  • 允许携带宠物入住

  • 具有不同容客量的会议厅

  • Torro Grill 烧烤餐厅

我们的客房

酒店位置

沃罗涅什中心美居酒店

6a Kirova street
394018 沃罗涅什
俄罗斯联邦

GPS:51.65954, 39.193587

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,039 评论

TripAdvisor 评级  4.5/5  390 评论

Absolutely disappointed! 0 stars!

Tripadvisor 评级 1.0/5

Niceo 商务住宿 - 经 TripAdvisor 认证的评论

Poor service and very unfriendly staff! I asked for vanity kit and was told by the room service that they are provided only to the deluxe room! Seriously, cotton pads only in the deluxe rooms?! This is not a 2 star hotel, but unfortunately it deserves even 0! Fully disappointed! Never to book it again!

Disappointed

Tripadvisor 评级 2.0/5

Lera_Lennard Solo travel - 经 TripAdvisor 认证的评论

The most annoying were housekeepers who keep reminding me that the cleaning of the rooms is just till 5pm. I couldn’t get the feeling of relax at this hotel on my vacation and eventually had to move to airbnb apartment so no one bother me with their reminders about cleaning my room. The housekeepers are not nice, they don’t smile to you, they don’t talk in nicely tone. The better type of room doesn’t have a bathtub, just a shower. The way the shower floor is designed-has no inclination so all the water stays. The air conditioner is cheap system and barely working. The nightstand doesn’t have drawers so had to keep my staff outside. The breakfast ends terribly early 10:30! Who can make it that early? The wardrobe is small and not enough drawers. I don’t know whom they bribed to get their stars. The reception girls were very nice, especially Юля. Location is noisy

Dear Lera, thank you for staying at Mercure Voronezh Centre and for your review about the time which was spent at our hotel. We are glad to know that you've liked our reception team especially Julia. We are so sorry if the housekeepers were disturbing you all the time, I could suppose that you haven't put a hanger (Do not disturb) on the door, so this strange situation was happened. As for bathtubs, there are only in the twin standard rooms and luxe rooms. Lera, if you prefer staying in the room which has a bathtub, please, tell us about this, and my colleagues will reserve a luxe room for you. Dear guest, one more time we are thankful for you review, because each review very valuable for us. We hope to see you again among our guests! Have a nice day! Sincerely, Yana Yureva, Front Office manager

Proper quality for reasonable price.

Tripadvisor 评级 4.0/5

Speedy_GO_STO 经 TripAdvisor 认证的评论

- Facilities are good and meet Mercure expectations - Breakfast is perfect with choice variety - Free parking - it seems that hotel was not designed from the beginning to become Mercure or other international hotel chain but this is not something affects quality

Dear guest, thank you for choosing Mercure Voronezh Centre and for the time spending for writing this review. We are nice to hear that you've liked our buffet breakfasts and free parking area. Have a wonderful day! Sincerely, Yana Yureva, Front Office manager

Nice stay in downtown

Tripadvisor 评级 5.0/5

alexey2612 商务住宿 - 经 TripAdvisor 认证的评论

I stayed in Mercure Voronezh only for one night. I did not have much free time to explore all the amenities of the hotel. The room was nice and clean. The breakfast was good. What else a tired business traveler needs? Nice option for a stay in Voronezh!

Dear Alexey2612! We are extremely grateful for such a positive review referring to our hotel! Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. We are also glad, that you have faced only positive emotions during your stay at our hotel! Alexey2612, have a good trip and looking forward to seeing you again! With best regards, Olga Bobrova Assistant FO Manager

Terrible experience

Tripadvisor 评级 1.0/5

Jet471182 商务住宿 - 经 TripAdvisor 认证的评论

I have a great complaint, regarding my stay at the Mercury Voronezh hotel. I have a reservation there for 2 nights: 12-14 of November. I arrived yesterday and found out, that there was no heating in the rooms, as it was +8 centigrade in the daytime. It was +21 degrees centigrade in the room in the day time, but felt really cold, as the room (#527) was in the corner of the building and had 2 windows, which means it was even colder than anywhere else in the building. My colleagues, that arrived with me also felt cold, some complained, but it didn't help. The answer was - there's no heating in the whole building, sorry. I asked for an electric heater, that was obviously used by the staff themselves, but the answer was sorry, we can't give it to you, as it's against the fire protection rules. Nice. Very nice. As a result, I was dead tired and slept dressed in the room, now I have a cold, and had to book another room in a different hotel for the second night, as I obviously couldn't sleep in Mercury any more. Nothing worse than this business trip experience;(((

Dear Lyubov! Thank you for leaving a review following your stay at Mercure Voronezh Centre! We are so sorry that we couldn’t offer you a comfortable living. Unfortunately, we had some problems with central heating and tried to resolve it as soon as possible. At the first day of your staying we couldn’t move you to another room because of the high level of occupancy. But on the second day we moved you to a privilege room. We tried to solve this problem and made your accommodation more comfortable. We are deeply regret that you didn’t feel only positive emotions in our hotel. Lyubov, on the daily basis we improve our services and standards and hope you will give us another opportunity in the future, so we can change your opinion in the best way! With best regards, Olga Bobrova Assistant Front Office Manager

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其他网络用户评价我们的酒店

  • 429 评论 9.5/10 位置
  • 815 评论 8.1/10 房间
  • 538 评论 8.7/10 服务
  • 11 评论 3.1/10 上网
  • 593 评论 9/10 早餐
  • 285 评论 8.3/10 清洁度
  • 94 评论 8.7/10 性价比
  • 19 评论 3.9/10 运动休闲

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。