梅肯索恩河畔美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,654 评论

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描述

酒店其他优惠

  • 应用了防 COVID 健康协议

  • 免费私人停车场

  • 尊享房,可欣赏索恩河景观

  • 酒店为没有健康通行证的客人提供客房服务

  • 会议区面积为 305 平方米(3283 平方英尺)

我们的客房

酒店位置

梅肯索恩河畔美居酒店

26 Rue Pierre De Coubertin
71000 梅肯
法国

GPS:46.318093, 4.842326

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

AU FIL DE L'O

在您入住期间,欢迎品尝当地美食。在这里可以尝到红酒酱蛋、勃艮第蜗牛、夏洛莱牛肉和布雷斯猪肉。欢迎来"Au Fil de l'O"餐厅享用当地特色美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,654 评论

TripAdvisor 评级  3.0/5  635 评论

Good hotel and great service

Tripadvisor 评级 5.0/5

tholl777 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed in January, to break journey from the Alps to UK. About 4 hours from the Alps and 7.5 hours from Calais and not too far off a main route. Good hotel, Macon looked interesting but didn’t spend long there. Special thanks to Morgane and Romain for great service.

Dear Sir and Madam, Thank you so much for your kind words, I am very happy to know that I was able to make your stay even better. I will transmit your message to Romain, he will be very pleased too. It would be a great pleasure to see you again in the future, like that we can give you some tips to enjoy and discover Mâcon. Have a great day, Kind regards, Morgane, Front desk.

Good place for a short stay in Macon

Tripadvisor 评级 4.0/5

mfranks911 经 TripAdvisor 认证的评论

Took a group of wine professionals for a three night stay. Reasonable size rooms maybe slightly jaded but comfortable. Very adequate shower room and toilet. Some rooms overlook the river and there is a very nice outdoor terrace and swimming pool. Breakfast was good but could get a little busy and the evening meal options are also OK. The hotel occupies a good position just across from the riverbank and makes a good place to explore the Southern part of Burgundy. Staff were friendly and efficient and we would certainly use this hotel again if in the Maconnais.

Sir, Thank you very much for taking the time to write us a feedback after your trip in Mâcon. We very much appreciate it and we would be more than happy to welcome you anytime in the future. Have a wonderful day, Best regards, Morgane.

Just a bit below 2* level hotel.

Tripadvisor 评级 1.0/5

baron1953 Couples - 经 TripAdvisor 认证的评论

Small room, smells like Brussels sprouts and is not well maintained. The restaurant could not be booked upon arrival and the pool is closed in June on a sunny day with a temperature of 27 C. The receptionist performed at minimum level. Signs in the hotel refer a.o. to no smoking on one floor as was usual in 2003. Apparently not updated ever since. Overal impression is very unsatisfactory. The 4* hotel qualifies at best at 2* for twice the price. Most Ibis hotels are better than this Mercure hotel.

Dear guest, Thank you for taking the time to share with us your feelings after your stay at our establishment. We are sorry that your experience did not live up to your expectations and we apologize for that. Even if we would have liked your stay to go smoothly, your return is precious to us because they allow us to improve from day to day. Please be assured that the satisfaction of our customers is our priority, and for this we take into account your comments in order to put in place the necessary measures. We hope to have the opportunity to regain your trust in a future stay. Sincerely, Ywane.

THE WORST EXPERIENCE EVER!

Tripadvisor 评级 1.0/5

Ana T 经 TripAdvisor 认证的评论

I had a very bad experience, I secured my reservation with my credit 1 day before, next day we arrived to the hotel and they say the hotel system was CANCELLED BY EMAIL,but I never received that email.I just got the email saying my reservation WAS SECURED,so they called another hotel to give us a cheaper and way smaller room but at least comfortable, I dont recommend this to any person or family.

Hello, Thank you for taking the time to share your opinion about the Hotel Mercure Mâcon Bord de Saône. We are sorry to hear that you have encountered a problem with our establishment. Regarding your reservation, it was automatically canceled by the system because our hotel was already full, and therefore did not have the capacity to accommodate you. An automatic e-mail should have been sent to you but unfortunately did not reach you and we sincerely apologize for this. This bad experience is not representative of the services we are used to delivering, we hope to have the opportunity to regain your trust during a future stay. Best regards, Ywane.

Right on the river Saone, Great location. Great pitstop

Tripadvisor 评级 4.0/5

Kate S 家庭住宿 - 经 TripAdvisor 认证的评论

We loved this hotel on our journey down to the South of France. Lovely staff. Nice big car park. Perfect location for walking the dog down the side of the mighty Saone river. Good place to stop. We found a fabulous place to eat and buy the great local Macon wine, just go to the river, turn right and about 300m turn right and cross the road, it is right in front of you called the Maison Maconnaire des Vins. Really good and so close to the hotel.

Hello, Thank you for taking your time to leave us a review following your stay at the Mercure Mâcon Bord de Saône hotel. We are delighted that your stay went well and that you had a pleasant stay in our establishment. Do not hesitate to come and see us if by chance you have to go back to the region. It's a pleasure to see you again. Best regards, Ywane.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 425 评论 9.2/10 位置
  • 855 评论 5.2/10 房间
  • 780 评论 8.5/10 服务
  • 22 评论 3.7/10 上网
  • 508 评论 4.4/10 舒适度
  • 389 评论 5/10 食物
  • 325 评论 7.2/10 早餐
  • 303 评论 4/10 清洁度

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