北墨尔本美居酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 194 评论

保证最优惠房价
北墨尔本美居酒店 - Image 1
北墨尔本美居酒店 - Image 2
北墨尔本美居酒店 - Image 3
北墨尔本美居酒店 - Image 4
Cnr Flemington Road, and Harker Street, 3051 墨尔本, 澳大利亚

描述

酒店其他优惠

北墨尔本美居酒店配套齐全，可全方位满足现代游客的旅行之需，包括高速宽带上网、可收看 Foxtel 频道的高清液晶电视、迷你酒吧和触控空调。

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

北墨尔本美居酒店

Cnr Flemington Road, and Harker Street
3051 墨尔本
澳大利亚

GPS:-37.796678, 144.950534

电话
传真 +61 3 9329 9950

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  194 评论

TripAdvisor 评级  3.0/5  564 评论

Maintenance has been forgotten at this hotel.

Tripadvisor 评级 3.0/5

Rosalind P 经 TripAdvisor 认证的评论

Staff were friendly. Bed was very comfortable. Linen was clean. BUT- there were repaired holes in the bath that were rusting, painted tiles at the end of the bath where the paint was lifting off , shower panel separating - all serious health hazards; the shower taps would not stop dripping unless turned off so tight it took 2 hands to turn them back on, obvious dirt around the perimeter of the bathroom, the remote for the TV and air conditioner had flat batteries - reception gave me batteries to replace the flat ones, one power point looked as if it was burned / scorched. There was no information sheet stating the number to call for reception or any other assistance at the hotel. . Breakfast was barely warm with nowhere to place the food covers while selecting food. Food offering was reasonable. Chairs in the foyer were torn, Carpet in the foyer was threadbare. The lift was still about 10cm above ground level when the door opened- but does settle into place - dangerous tripping hazard. Location is easy for tram access to the CBD.

Very average hotel

Tripadvisor 评级 1.0/5

juleseSyd 商务住宿 - 经 TripAdvisor 认证的评论

I recently stayed one night here. I only chose it due to proximity to my work event. My first room allocated 134 was so loud as it's really close to Flemington Rd. Moved to 204. On Harker St. Noisy but not as bad. Definitely a very tired hotel. My room was missing one curtain only a backing on one side. Room service for a quiet Wed night. No Veggie burger at 6.15pm. Chicken burger option was not cooked so are around the chicken. Breakfast buffet. Ok. Coffee machine. Wouldnt recommend.

Dear juleseSyd, Thank you for taking the time to share your feedback. I am disappointed to hear your stay did not live up to your expectations and offer my sincere apologies. We will take your comments on board as we strive to constantly improve our customer experience, and we hope to welcome you back soon. Sincerely, Anthony Caw General Manager Mercure North Melbourne

Good for young family stay

Tripadvisor 评级 5.0/5

Col H 经 TripAdvisor 认证的评论

Family getaway with 2 kids and Staff were very accommodating of our bits and pieces such as scooters and bags after checkout whilst we explored the city. Close to bus and trains, great spot with space for kids to adventure and not be surrounded by buildings.. zoo nearby.. awesome. Room service reasonably priced for the conscience and easy..

Dear colh855, Thanks for the lovely review! I am glad to hear your positive remarks and will be sure to share it with our team. We hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Cancellation

Tripadvisor 评级 1.0/5

Sarah C 经 TripAdvisor 认证的评论

We were booked into the Mercure so we could stay close to our son in Royal Childrens Hospital for no reason the hotel cancelled our booking and offered us to rebook the room at a much higher rate. Funny how the rate went up as Taylor, Pink and the Caravan Show were in town! Poor form!

Dear Sarah, Thank you for taking the time to share your feedback. I am sorry to hear about your disappointing experience. Unfortunately I was not able to locate a cancelled booking under your name, however please feel free to contact me directly on 03 9329 1788 should you wish to discuss this matter further. Additionally, we understand rates are higher during event periods as they fluctuate daily based on market demand, much like any other business. We appreciate you sharing your comments and hope to be able to welcome you soon with a discounted return offer. Regards, Anthony Caw General Manager Mercure North Melbourne

Mercure North Melbourne experience

Tripadvisor 评级 2.0/5

mark r 经 TripAdvisor 认证的评论

This hotel is listed as 4 star , if this hotel is 4 star , then I am Albert Einstein. The room was dirty as in dusty , the curtains were stained and the walls were marked , the place is in serious need of a makeover , it looks bit like a correctional facility from the outside , the paint is peeling and chipped it is just not in a very good condition. I did not try the restaurant because of this so I cannot comment on that , there also appears to be a staff shortage .the staff that I met however were fine .

Dear H3746YYmarkr, Thanks for sharing your feedback. We regret to hear your stay did not live up to your expectations; if you wish to discuss your experience further, please do not hesitate to contact me directly on 03 9329 1788 for further investigation into your booking. We sincerely hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 308 评论 9.2/10 位置
  • 540 评论 4.8/10 房间
  • 397 评论 8.5/10 服务
  • 11 评论 5.8/10 上网
  • 300 评论 5.1/10 舒适度
  • 207 评论 5.3/10 清洁度
  • 145 评论 1.6/10 设施
  • 129 评论 3.2/10 氛围

支持方 Trustyou

我们在附近的其他酒店

我们位于 墨尔本 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。