北墨尔本美居酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 180 评论

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Cnr Flemington Road, and Harker Street, 3051 墨尔本, 澳大利亚

描述

酒店其他优惠

北墨尔本美居酒店配套齐全，可全方位满足现代游客的旅行之需，包括高速宽带上网、可收看 Foxtel 频道的高清液晶电视、迷你酒吧和触控空调。

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酒店位置

北墨尔本美居酒店

Cnr Flemington Road, and Harker Street
3051 墨尔本
澳大利亚

GPS:-37.796678, 144.950534

电话
传真 +61 3 9329 9950

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  180 评论

TripAdvisor 评级  3.0/5  563 评论

Very average hotel

Tripadvisor 评级 1.0/5

juleseSyd 商务住宿 - 经 TripAdvisor 认证的评论

I recently stayed one night here. I only chose it due to proximity to my work event. My first room allocated 134 was so loud as it's really close to Flemington Rd. Moved to 204. On Harker St. Noisy but not as bad. Definitely a very tired hotel. My room was missing one curtain only a backing on one side. Room service for a quiet Wed night. No Veggie burger at 6.15pm. Chicken burger option was not cooked so are around the chicken. Breakfast buffet. Ok. Coffee machine. Wouldnt recommend.

Good for young family stay

Tripadvisor 评级 5.0/5

Col H 经 TripAdvisor 认证的评论

Family getaway with 2 kids and Staff were very accommodating of our bits and pieces such as scooters and bags after checkout whilst we explored the city. Close to bus and trains, great spot with space for kids to adventure and not be surrounded by buildings.. zoo nearby.. awesome. Room service reasonably priced for the conscience and easy..

Dear colh855, Thanks for the lovely review! I am glad to hear your positive remarks and will be sure to share it with our team. We hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Cancellation

Tripadvisor 评级 1.0/5

Sarah C 经 TripAdvisor 认证的评论

We were booked into the Mercure so we could stay close to our son in Royal Childrens Hospital for no reason the hotel cancelled our booking and offered us to rebook the room at a much higher rate. Funny how the rate went up as Taylor, Pink and the Caravan Show were in town! Poor form!

Dear Sarah, Thank you for taking the time to share your feedback. I am sorry to hear about your disappointing experience. Unfortunately I was not able to locate a cancelled booking under your name, however please feel free to contact me directly on 03 9329 1788 should you wish to discuss this matter further. Additionally, we understand rates are higher during event periods as they fluctuate daily based on market demand, much like any other business. We appreciate you sharing your comments and hope to be able to welcome you soon with a discounted return offer. Regards, Anthony Caw General Manager Mercure North Melbourne

Mercure North Melbourne experience

Tripadvisor 评级 2.0/5

mark r 经 TripAdvisor 认证的评论

This hotel is listed as 4 star , if this hotel is 4 star , then I am Albert Einstein. The room was dirty as in dusty , the curtains were stained and the walls were marked , the place is in serious need of a makeover , it looks bit like a correctional facility from the outside , the paint is peeling and chipped it is just not in a very good condition. I did not try the restaurant because of this so I cannot comment on that , there also appears to be a staff shortage .the staff that I met however were fine .

Dear H3746YYmarkr, Thanks for sharing your feedback. We regret to hear your stay did not live up to your expectations; if you wish to discuss your experience further, please do not hesitate to contact me directly on 03 9329 1788 for further investigation into your booking. We sincerely hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Great location NOT CLEAN!

Tripadvisor 评级 2.0/5

time_explorer 经 TripAdvisor 认证的评论

Location is fantastic and the cafe/restaurant onsite is perfect. However I was exceptionally disappointed in the lack of cleanliness, hair in the bathroom on the walls and hair in the bed and the carpet was half cleaned at best if at all. Honestly will not stay here again even if it was free!

Dear tieme_explorer, Thank you for taking the time to share your feedback. Please accept my apologies for the issue you encountered during your stay. I can assure you we take our cleanliness standards very seriously at Mercure; please feel free to reach out to us directly on 03 9329 1788 for further discussion, and I have passed your review on to our Housekeeping department. Thank you again for sharing your comments, and we hope to welcome you back soon to a different experience. Sincerely, Anthony Caw General Manager Mercure North Melbourne

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其他网络用户评价我们的酒店

  • 317 评论 9.3/10 位置
  • 535 评论 4.7/10 房间
  • 399 评论 8.4/10 服务
  • 11 评论 6.5/10 上网
  • 301 评论 4.8/10 舒适度
  • 205 评论 5/10 清洁度
  • 142 评论 1.6/10 设施
  • 126 评论 3.2/10 氛围

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