圣保罗奥林匹亚区美爵酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 2,158 评论

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描述

酒店其他优惠

  • 客房经过翻新,空间宽敞,配置高档。配备可收看直播频道的 49 英寸智能 TDS 电视

  • CipóRestô 餐厅带户外阳台,提供巴西美食

  • 提供公司和社会活动场所,可容纳 600 人

  • 紧邻多家医院和诊所:São Luiz、Sta Paula、Sta Maggiore、Clinica JK

  • 酒店设有直升机停机坪,只需 10 分钟即可到达圣保罗孔戈尼亚斯机场

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酒店位置

圣保罗奥林匹亚区美爵酒店

Rua Olimpiadas 205
04551 000 圣保罗
巴西

GPS:-23.59563, -46.6845

抵达和交通

酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  2,158 评论

TripAdvisor 评级  4.0/5  1,312 评论

卓越奖 2023

Great staff and Service!!

Tripadvisor 评级 5.0/5

asanders915 商务住宿 - 经 TripAdvisor 认证的评论

I stay at this hotel often for business. The staff is so professional, friendly and always helpful. The hotel restaurant offers great food and service. Must visit the coffee cafe, Tres Coracoes ask for Felipe or Ketlen, they are the best!! They make the best Latte!!

Hello, asanders915! It is a honor to know that you always stays with us and enjoy Três Corações and the Cipó restaurant! It is a pleasure to welcome you back. Thank you for your compliments to our team! Ketlen and Felipe will be very happy with your words. Hope to see you soon! Erick Franco Customer Experience Manager

Best location and good quality at an affordable rate

Tripadvisor 评级 5.0/5

Miguelariasb 商务住宿 - 经 TripAdvisor 认证的评论

Convenient location in a beautiful neighborhood, next to Itaú Cubo. Some shopping malls nearby and a lot of restaurants walking distance. With its modern renovation and spacious rooms, it is my go to place at a good rate for short business trips in São Paulo.

Dear Miguelarias, Thank you very much for reviewing your experience with us. I'm pleased to know that you enjoyed our location and facilities! We wish to welcome you in every future visit to São Paulo. Erick Franco Customer Experience Manager

Disappointing Business Hotel Stay: Promised Modernity vs. Outdated, Neglected Reality

Tripadvisor 评级 1.0/5

RaphaelP26488 商务住宿 - 经 TripAdvisor 认证的评论

Currently staying at a hotel that boasts itself as a contemporary and refurbished option for business travelers, I am facing deep disappointment. I had high hopes for a place that advertised "renovated, spacious, and modern rooms," but what I've encountered is a series of letdowns from the moment I arrived. Initially placed in a room that was anything but modern or renovated, I promptly lodged a complaint, expecting a quick fix. Surprisingly, I was moved to a room that still starkly contradicted the hotel’s advertised standards. The accommodations I've been given show a clear disregard for modernity, with furniture that appears haphazardly chosen and walls marred by stains indicative of long-term neglect. For someone on a business trip, the hotel environment should complement the workplace, affecting the overall success of the trip. Facing such decay and negligence is not just frustrating but also harmful to both productivity and mental well-being. This ongoing discrepancy between the hotel's promises and the actual state of affairs raises serious concerns about its honesty and commitment to customer satisfaction. Experiencing this firsthand has reminded me of the importance of consulting reviews and recommendations from other travelers, especially for hotels aiming at the business market. I urge potential guests to be wary and consider other accommodations before deciding on this hotel. To the hotel management, I stress the need for an immediate reevaluation of your maintenance, marketing, and customer service approaches to spare your guests from the unpleasant experiences I am currently enduring.

Dear RaphaelP26488, Thank you for writing us a review. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience or discomfort you encountered. I'm happy that we were able to able to reach an agreement after our encounter! Please count on us for anything you may need! We are completely at your disposal. Yours truly, Erick Franco Customer Experience Manager

Great service throughout!

Tripadvisor 评级 5.0/5

morganjrchang 经 TripAdvisor 认证的评论

Staff were incredible, from the valet to bell boys to front desk, to room service. Would definitely stay again in Sao Paulo! Food was also surprisingly good! My girlfriend speaks portuguese so was able to converse easily but it was also fine for me with only English.

Hello, morganjrchang! Thank you very for the incredible review! We are always so grateful for receiving such nice compliments, especially regarding our team. Everything we do is with the upmost care, so your words are inspiring to all! It will be a absolute pleasure to have you guys back with us during your next trip to São Paulo. We hope to see you soon! Marina Mello Gerente de Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

地理位置方便

客户意见评级 3.5/5

Yunhe Y. 商务住宿 - 所有已确认评论

前台有的服务员很好,十分。有的很不好,3分。

Dear Yifei, Thank you for taking the time to tell us about your experience. We were honored to have chosen us as your hotel in Sao Paulo. At the same time, we were sorry for not meeting all your expectations. Rest assured, that we are taking the appropriate measures to address the points of improvements to ensure a great hospitality experience. About your internet observations, we forwarded them to our IT Manager, who is already implementing actions to improve Wi-Fi connection. Since I'm not exactly sure what transpired during your time with us, I would be grateful if you could send me an e-mail detailing a little bit more of what you would have liked to be different. I'm at h8…, forever at your disposal. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Even though the mentioned setbacks, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Julia Lencina Customer Experience Pullman & Grand Mercure SP Vila Olímpia

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其他网络用户评价我们的酒店

  • 339 评论 9.7/10 位置
  • 764 评论 7.2/10 房间
  • 892 评论 8.6/10 服务
  • 25 评论 7.1/10 上网
  • 407 评论 9.2/10 早餐
  • 253 评论 7.5/10 清洁度
  • 201 评论 7/10 氛围
  • 174 评论 7.4/10 设施

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