圣地亚哥中心凯撒美居未来商务酒店

客户意见评级 (ALL 评级) 4.4/5 1,068 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 位置独特,位于圣地亚哥中心地带

  • 我们提供各种娱乐方案

  • 12 岁以下的儿童无需缴纳额外费用

  • 圣地亚哥中心美居酒店交通方便,可节省出行时间

  • 酒店允许携带宠物入内!可携带不超过 15 公斤(22 磅)的宠物。

我们的客房

酒店位置

圣地亚哥中心凯撒美居未来商务酒店

Avda Lib Bernardo Ohiginns N 632, Santiago Centro
8330066 圣地亚哥
智利

GPS:-33.442807, -70.645634

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,068 评论

TripAdvisor 评级  4.0/5  1,428 评论

More of a 3.5 than a 4.0 really.

Tripadvisor 评级 4.0/5

grahamrsimms Friends getaway - 经 TripAdvisor 认证的评论

I quite liked the hotel on the whole. Unlike some of the other reviews, I didn't think the area was so bad, yes it's a little grungy, especially after dark but it's a very central location and perfect for exploring Santiago. The rooms are decent, and a good size. The breakfast was generally fine apart from the scrambled eggs which are not pleasant and need to be improved. The outside space and pool are pretty nice but the music being played is always way too loud. This makes it impossible to sit and read or even listen to a podcast. In a city hotel, doesn't it make more sense for the outside space to be a quiet, tranquil place away from the heat and noise of the city? So, it's a fairly good hotel, but for me there's some improvements to be made.

I want my refund! We were doubled charged for our stay.

Tripadvisor 评级 1.0/5

nidianan 经 TripAdvisor 认证的评论

Since we arrive the treatment was not the best. We were double charged for our stay, they promised to refund our money and they have not done so. I have written multiples email to Felix Barahona, Ray Carrera and Javiera Olivera and they haven’t replied.

Dear Nidianan; Thank you for bringing this to our attention. Allow me start by expressing my deep apologies for this huge inconvenience. I can understand how frustrating it might be not to have a proper and timming response. Instruction are being given to the pertaining individuals in order to clarify and or resolve this inconvenience as soon as possible. Once again, please accept my deepest apologies. faithfully, Juan Ramon Silva - Gerente Mercure Santiago

An Unexpectedly Great Hotel Experience

Tripadvisor 评级 4.0/5

freerangefreak 家庭住宿 - 经 TripAdvisor 认证的评论

I think for some from the US it could be a bit intimidating having to choose from a lot of local hotels not representing the chain brands where used to. Rest assured that this hotel is at least as good, if not better than in some ways, as any Hilton, Marriott, Windham, or Holiday Inn. Getting here from the airport was more expensive than it could have been. Had we contacted the hotel directly, we likely may have gotten the ride for 25k instead of the 40k our illegitimate "taxi charged us. The front desk was very helpful in arranging this for us when we checked out and headed to our next hotel. In general, hotel staff was very friendly and helpful with advice, almost always in fluent English, anytime we needed it. They provided local recommendations and even warnings about places to avoid when going out, especially at night. One staff member even called out to me as I walked out the door to let me know I'd forgotten my phone was in my back pocket. Further, he recommended places to go to get drinks in the area because those at the hotel were so expensive. Our room was perfectly positioned with a view of the National Library and the adjacent Santa Lucia Hill, both of which we easily reached from the hotel by walking. The room was clean and comfortable and included outlets that fit US style 110 volt plugs. There was a main light switch on the wall near the beds - I like this feature in hotels and it's becoming more common these days. Things were generally clean, although nothing like the beautiful photos that make the property appear brand new and spotless. For the price, this was ultimately a wonderful stay.

Dear freerangefreak; Thank you for choosing Mercure Santiago for your last stay. We know there are many options in town so that we appreciate your preference. I am glad the service and staff were up to your expectation. I am sharing your feedback with our team in order to stimulate the motivation. We will have the opportunity to see you again in the near future. Faithfully, Juan Ramon Silva - Gerente Mercure Santiago

Great base in Santiago

Tripadvisor 评级 4.0/5

N8334LGericp 经 TripAdvisor 认证的评论

Rooms are clean, adequate, and comfortable. They forgot to give us towels, but that was quickly remedied. We were very grateful to be able to check in early after a red-eye flight. Pool is cute (if cold!), and pool bar is delightful. Location is great, in the center of things and right on top of a subway station.

Dear Eric; Thank you for kindly choosing Mercure Santiago on your last stay and for taking the time to respond our survey. We are glad that your stay was up to the expectations. We hope to see you again in the near future. Kindly, Juan Ramon Silva - SubGerente

great experiebce

Tripadvisor 评级 5.0/5

SharonK1635 经 TripAdvisor 认证的评论

Thank you to the staff at Hotel Mercure. We recently stayed at the hotel for the Pan-American Games. The hotel is located very close to the metro which we took everyday to different sporting venues. The staff were outstanding! From the front desk to the staff at the restaurant all were very professional, knowledgeable and friendly. Thank you for making our first trip to Santiago a memory we won’t soon forget.

Dear Sharon; We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Ramon Silva - SubGerente

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其他网络用户评价我们的酒店

  • 877 评论 8.3/10 位置
  • 1,043 评论 7.3/10 房间
  • 1,112 评论 7.7/10 服务
  • 50 评论 6.7/10 上网
  • 526 评论 6.5/10 早餐
  • 403 评论 6.9/10 清洁度
  • 249 评论 4.8/10 性价比

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