布里斯班乔治国王广场美居酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 4,268 评论

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Corner of Ann and Roma Streets, 4000 布里斯班, 澳大利亚

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凡入住布里斯班乔治国王广场美居酒店的客人均可享用相邻的布里斯班乔治国王广场铂尔曼酒店的所有 5 星级设施，其中包括健身房、诱人的 Bistro Allure 餐厅及 KG 酒吧。

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酒店位置

布里斯班乔治国王广场美居酒店

Corner of Ann and Roma Streets
4000 布里斯班
澳大利亚

GPS:-27.4683, 153.02308

电话
传真 +61 7 3229 9618

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.9/5  4,268 评论

TripAdvisor 评级  4.0/5  1,406 评论

VERY tired rooms let this hotel down

Tripadvisor 评级 2.0/5

David R 商务住宿 - 经 TripAdvisor 认证的评论

On the upside it’s a good location and rooms have a nice view. However, the hotel rooms are in dire need of renovation. For example, fascia peeling off bed headboard, enamel chips off bath leaving rusty metal exposed (NEVER seen this before in a 4star hotel), one of the usb charging sockets not working next to bed, sink cracked and poorly repaired, bathroom window frame has flaking paint which they have attempted to hide with a louvre blind. It’s got a real feel of the 1980s about it. Communal carpets on the floors are dirty and old. I could go on…. Really poor in my opinion. Rooms are NOT up to standard.

Dear David R, Thank you for taking the time to share your feedback with us. While we're pleased to hear that you appreciated the hotel's location and the nice views from the rooms, we sincerely apologize for the issues you encountered with the room condition. We understand your disappointment with the state of the rooms, and we regret that they did not meet your expectations. Maintaining high standards of cleanliness and upkeep is of utmost importance to us, and we take your comments seriously. Your detailed feedback regarding the various maintenance issues in the room has been shared with our management team, and we will take immediate action to address these issues and ensure that necessary renovations are made to improve the overall guest experience. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Roshit Manmohan Front Office Manager

Tired and Undertraffed

Tripadvisor 评级 1.0/5

claireo706 商务住宿 - 经 TripAdvisor 认证的评论

Tired and understaffed ! Check in - an Enormous queue and wait to check in Room - Tired, grubby windows, air conditioning that smelt musty and moth - YES Moths on every wall and ceiling Room service ? - Terrible room ‘service’ Staff tried, but ….. I will never stay here again !

Dear claireo706, We sincerely apologize for the disappointing experience you had during your recent stay at Mercure Brisbane King George Square. Your feedback is deeply concerning, and we regret that we fell short of meeting your expectations in several areas. We understand the importance of a smooth check-in process, and we apologize for any inconvenience caused by the long queue and wait time. Additionally, we apologize for the condition of your room, including the tired appearance, windows, and issues with the air conditioning. The presence of moths is unacceptable, and we will address this matter immediately to ensure it does not happen again in the future. Furthermore, we regret that you found the room service experience to be subpar. Providing prompt and efficient service to our guests is essential, and we apologize for any shortcomings in this regard. Please know that your feedback has been taken seriously, and we will be reviewing these issues with our team to make necessary improvements. We understand your decision not to stay with us again, but we sincerely hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future. Warm regards, Roshit Manmohan Front Office Manager

Not up to standard by any means

Tripadvisor 评级 1.0/5

Traveller80133 经 TripAdvisor 认证的评论

Room smelt mouldy making me feel sick and with a headache. Rang reception and no rooms are available. They were going to send up someone to fix the air conditioner, not sure why since the air cond was working but the room smelt mouldy. Mould in shower, on door, tiles in bathroom not clean. Never again.

Dear Traveller80133, We sincerely apologize for the subpar experience you encountered during your recent stay with us. It is distressing to hear about the issues you faced, including the unpleasant odor in your room, the presence of mold, and the cleanliness concerns in the bathroom. Please rest assured that your feedback has been taken seriously, and we will be investigating the root causes of these issues with our housekeeping and maintenance teams to ensure that immediate action is taken to address and rectify them. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we deeply regret falling short of meeting your expectations in this regard. We understand your decision not to return, but we hope to have the opportunity to regain your trust in the future. Should you reconsider staying with us again, please don't hesitate to contact us directly so we can ensure a much improved and satisfactory experience for you. Once again, please accept our sincerest apologies for the inconvenience caused, and we appreciate your valuable feedback. Warm regards, Roshit Manmohan Front Office Manager

Terrible Rooms and experience for an Accor Hotel

Tripadvisor 评级 2.0/5

Daryl S 经 TripAdvisor 认证的评论

Room dated. Shower cubicle had mould. We had to request for 2 extra pillows as the ones supplied were flat. Room serviced but housekeeping forgot to replenish milk and coffee. On check in a $100 deposit taken off my credit card. I had to call the hotel three days after our check out to see how long they were going to hold my money. Told three to four working days depending on my bank. Not Good Enough!!!! Will not be staying there ever again.

Dear 892daryls, Thank you for taking the time to share your experience with us, although we are deeply disappointed to learn that your stay did not meet your expectations. We sincerely apologize for the issues you encountered with the condition of your room, including the dated furnishings, the presence of mould in the shower, and the lack of attention to detail from our housekeeping team. Providing clean and comfortable accommodations is paramount to us, and we regret that we fell short in this instance. Additionally, we apologize for any inconvenience caused by the delay in releasing the deposit hold on your credit card. We understand the frustration this may have caused, and we will review our procedures to ensure a smoother and more efficient process in the future. Your feedback is invaluable to us, and we take it seriously as we strive to improve our services and facilities. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. Sincerely, Tarunika Dasgupta - Front Office Manager

Good Location

Tripadvisor 评级 4.0/5

AdhiDogel 家庭住宿 - 经 TripAdvisor 认证的评论

Stay for 3 nights, got a room in a corner with view of Brisbane City Hall Clock and the church. Location is superb… near central station and shoping area. Bed linen clean, bath amenties also good. But its looks like the AC in my room doesnt work properly. Can not change the temperatur, tho room feel a little bit hot. Also the TV some times doesnt work. The housekeeping should check those things everytime they cleaning the room.

Dear AdhiDogel, Thank you for taking the time to share your feedback with us following your recent stay. We're delighted to hear that you enjoyed the superb location of our hotel, as well as the cleanliness of the bed linen and the quality of the bath amenities provided. However, we apologize for any inconvenience caused by the issues with the air conditioning and the TV in your room. Ensuring that all of our facilities are in proper working order is important to us, and we regret that we fell short in this regard. Please rest assured that we will address these maintenance issues promptly with our housekeeping and maintenance teams to ensure that they are resolved for future guests. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Sincerely, Tarunika Dasgupta - Front Office Manager

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其他网络用户评价我们的酒店

  • 1,522 评论 9.1/10 位置
  • 2,563 评论 4.8/10 房间
  • 2,087 评论 7.6/10 服务
  • 116 评论 4.7/10 上网
  • 1,026 评论 4/10 清洁度
  • 978 评论 4.1/10 舒适度
  • 619 评论 3.5/10 设施
  • 574 评论 4/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。