努萨诗铂高级服务公寓 4 星

客户意见评级 (ALL 评级) 4.1/5 704 评论

保证最优惠房价
努萨诗铂高级服务公寓 - Image 1
努萨诗铂高级服务公寓 - Image 2
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32 Hastings Street, Parking entrance Noosa Parade, 4567 努萨岬, 澳大利亚

描述

酒店其他优惠

  • 坐落在标志性的黑斯廷街，距离努萨的主海滩、餐厅和酒吧都只有几分钟路程

  • Outdoor swimming pool

  • 宽敞的起居区和用餐区、设施齐全的厨房

  • 茂盛的花园和令人惊叹的水域提供一片宁静的绿洲

  • 设计可激发灵感的唯一私密的会议和活动空间

我们的客房

酒店位置

努萨诗铂高级服务公寓

32 Hastings Street, Parking entrance Noosa Parade
4567 努萨岬
澳大利亚

GPS:-26.387977, 153.089933

电话
传真 +61 7 5447 6450

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店
  • 客房服务

2 游泳池

Unwind in the sub-tropical surroundings of this Noosa resort's gardens, cool down in the heated outdoor swimming pool or take a dip in the spa. There is even a children's wading pool for the kids to enjoy.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  704 评论

TripAdvisor 评级  4.0/5  932 评论

Clothing Taken During Cleaning

Tripadvisor 评级 2.0/5

Jack T 经 TripAdvisor 认证的评论

The accommodation and the staff were nice whilst I stayed, but some of my clothes were taken from my room (probably during cleaning) and the Sebel staff have never made any visible effort to resolve the issue. I spoke to reception twice whilst there, then called them over several days once back home, then emailed after when not hearing back over the phone (after being told I would) - still nothing back. Personal belongings shouldn’t go missing from a private hotel room and I’d expect this to be treated as more of an issue.

Dear Jack, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience, and we sincerely apologize for any inconvenience caused. We understand the importance of personal belongings, and we share your concern regarding the incident you've described. Rest assured, we take matters like these very seriously, and we're committed to resolving this issue promptly. During our recent conversation, I was glad to hear that we were able to discuss the situation in detail. I want to reiterate our apologies and assure you that your feedback has been taken seriously. Upon further investigation, we've discovered that sometimes items may inadvertently get caught up in towels during the housekeeping process, leading to unintended removal. Please know that your feedback has been communicated to the relevant departments, and we're actively working to prevent such occurrences in the future. In the meantime, we deeply regret any frustration or inconvenience this situation has caused you. Your satisfaction and comfort are our top priorities, and we're determined to make things right. Thank you once again for bringing this matter to our attention. We appreciate your understanding and patience as we work to address it. Warm regards, Agustina Gianni Front Desk Supervisor

Poor value for money.

Tripadvisor 评级 2.0/5

Michelle T 家庭住宿 - 经 TripAdvisor 认证的评论

Firstly I don’t write bad reviews but I felt this was necessary to maybe help someone with their decision. We attended a wedding in Noosa and decided to pay a bit more for location and a “nice property”. Unfortunately we were very disappointed. Yes the pros to the property are the location ..brilliant. However our room “a river view 2br apartment”, booked as we had our teenage daughter with us and thought it best to have a specific space for her. The room could not be further away from Hastings St. There is no view as the balcony has shutters so it is a limited view. The rooms lacked natural light and ventilation. It smelt like damp mould the whole time we were there. I did speak to reception about the smell and the cleanliness and the reception staff member was a bit dismissive and said it was all the rain..we had friends staying in a Hastings st facing room and they didn’t have that. The ensuite shutters were covered with grime and dust. We opened doors to balcony to get and get some fresh air but the traffic noise was too loud. We did get offered to move but two nights later and tbh we didn’t want to pack op all our food and clothes to go to something else that was the same just no smell. Such a disappointment. Some of the other reception staff were lovely.

Dear Michelle, Your feedback is important to us, and we're dedicated to resolving any concerns you may have. To discuss these issues in detail and work towards a solution, we kindly request that you give us a call at your earliest convenience to (07) 5474 6400. Our team is here to assist you, and your call will allow us to address your concerns promptly. Thank you for reaching out, and we look forward to speaking with you soon. Warm regards, Agustina Gianni Front Desk Supervisor

Great location BUT NO WIFI

Tripadvisor 评级 2.0/5

Arkay56 经 TripAdvisor 认证的评论

Lovely pool and apartment type block buildings in central noosa close to beach and amenities HOWEVER NO WIFI except in reception which shut its doors at 7pm. Reception tended to be crowded with guests trying to get online. Major problem for us

Good location badly kept resort

Tripadvisor 评级 1.0/5

CoopsTA 经 TripAdvisor 认证的评论

Started with lifts not working to reception. Not sure how a disabled person or family with a pram could access the facility. Then we got to our room. The room was just old and unkept. For instance the toilet seat was broken, the bathroom door had clearly been in a flood and was falling g apart. The kitchen utensils were old , glass wear chipped. Our room was full of mozzies until we fumigated it and then kept all wi does shut. There are no fly screens. Finally the wifi didn’t work at all. When we called they said they would get back to me that something had blown up. They did not get back to me. So all in all great location and very poorly kept resort.

Noisy Disaster

Tripadvisor 评级 2.0/5

puppy1948 Couples - 经 TripAdvisor 认证的评论

We came here to relax for a mini break. All we heard the whole time was screaming kids. Couldn’t even get into pool as mums and bubs took over. Why can’t they use the kids pool. Someone needs to police this so we kid free couples can have some down time. Kids screaming first thing in morning, we will definitely never ever come back. This ruined our whole stay. If you mention to reception they just don’t give a toss.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 369 评论 9.4/10 位置
  • 488 评论 6.6/10 房间
  • 362 评论 7.8/10 服务
  • 16 评论 3/10 上网
  • 201 评论 4.4/10 设施
  • 152 评论 4.2/10 清洁度
  • 134 评论 4.9/10 游泳池
  • 33 评论 4.1/10 食物

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