玛格丽特河区域 奔克湾铂尔曼度假酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 3,066 评论

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描述

酒店其他优惠

  • 坐拥贴近海滨的僻静位置和令人陶醉的原始海景

  • 酒店坐落在玛格丽特河地区,该地区汇集了各种世界级葡萄酒庄

  • 屡获殊荣的日间水疗中心,为您提供各种令人放松的疗愈护理

我们的客房

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酒店位置

玛格丽特河区域 奔克湾铂尔曼度假酒店

Bunker Bay Road, off Cape Naturaliste Road
6281 奔克湾
澳大利亚

GPS:-33.544855, 115.033599

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

OTHER SIDE OF THE MOON

月光餐厅 (Other Side of the Moon) 是一家时尚的餐厅和酒吧,供应地中海式风味的现代澳大利亚美食。餐厅可俯瞰奔克湾美景、纵览印度洋风光,是享受浪漫之夜的完美之选。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  3,066 评论

TripAdvisor 评级  4.0/5  2,582 评论

Amazing place

Tripadvisor 评级 5.0/5

Jenni V 经 TripAdvisor 认证的评论

We had a wonderful 2 night stay with generous upgrade with two bedrooms. Our days were made brighter by our rides in the cart from driver ‘Same’, he was cheerful and helpful. Thanks so much. We will be looking forward to returning again one day.

Dear Jenni, Thank you so much for taking the time to share your feedback with us. I am delighted to hear that you enjoyed staying at Pullman Bunker Bay Resort Margaret River, positively highlighting the service you received. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. 😊 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to hosting you again at our property. Kindest regards, Susana Bento Front Office Assistant Manager

Wouldn’t recommend this hotel

Tripadvisor 评级 1.0/5

Karen S Couples - 经 TripAdvisor 认证的评论

This is definitely NOT a five star hotel. I would give it 3 stars at best. The place is old and tired. The room servicing is well below par. Dirty dishes, old kitchenette and bathrooms. The lake view is a brown water swamp. Everything is run down and in bad need of a revamp.

Dear Karen S We appreciate your feedback and apologize for any disappointment you experienced during your stay. We take your concerns seriously and will address them promptly to enhance our guests' experience. Your input is valuable, and we are committed to continuous improvement. If you decide to give us another chance, we aim to provide a more positive and rejuvenated experience. Thank you for bringing these issues to our attention. Kind regards Matt McClure Director of Operations

A tired, old dump

Tripadvisor 评级 1.0/5

Karen S 经 TripAdvisor 认证的评论

From the moment we arrived we knew we had chosen the wrong place to stay. We had to wait around in reception for our room to become available. No one offered us a complimentary drink or a glass of water. We just sat where ever we could. The room was old, tired and badly cleaned. What a dump. Our room was overlooking the lake, which in reality was just a brown swamp. We should have paid $279 per night for a standard room, instead of the $465 - $550 per night for a lake view room. The dinner was terrible, the service was slow, the wine menu was so out of date that everything we wanted to order was out of stock. I wouldn't recommend staying at The Pullman Hotel at Bunker Bay. And to add, it is definitely NOT a 5 star hotel. I would say a 3 star only. Sorry fellow travellers.

Dear Karen S We appreciate your feedback and apologize for any disappointment you experienced during your stay. We take your concerns seriously and will address them promptly to enhance our guests' experience. Your input is valuable, and we are committed to continuous improvement. If you decide to give us another chance, we aim to provide a more positive and rejuvenated experience. Thank you for bringing these issues to our attention. Kind regards Matt McClure Director of Operations

Seen far better days

Tripadvisor 评级 2.0/5

PaulnJude Couples - 经 TripAdvisor 认证的评论

This place has really gone downhill over the years whilst it's Price has really gone uphill. it certainly a beautiful position, and whilst the rooms are now looking somewhat tired, they are holding up reasonably. It's the service and the food that really is a two or three star motel standard. The dining room chairs are stained, the bottom is falling out of many of them, there are fingerprints everywhere. The quality really has dropped. We made the mistake of having dinner here and one of the main courses was just stone cold. Don't even think of wasting your money for lunch or dinner here (go to Lola in Dunsborough instead). Nowhere near worth the price.

Dear PaulnJude, We sincerely appreciate your feedback and apologize for any shortcomings during your recent stay. It's disheartening to hear that you noticed a decline in our service and food quality. We take your comments seriously and will address the issues you raised with our team, particularly regarding the condition of the dining room and the temperature of your main course. Please be assured that we are committed to improving our standards and ensuring a more enjoyable experience for our guests. We value your input and will use it constructively to make the necessary improvements. We understand the importance of guest satisfaction and regret that we fell short of your expectations. We appreciate your honesty and hope to have the opportunity to regain your trust in the future. If you decide to give us another chance, we will strive to provide the high-quality experience you deserve. Thank you for bringing these matters to our attention. Kind regards Matt McClure Director of Operations

Lovely stay in gorgeous Bunker Bay ❤️

Tripadvisor 评级 5.0/5

burnsbeach2018 Couples - 经 TripAdvisor 认证的评论

Always a lovely stay at Bunker Bay. Suites are gorgeous, staff attentive to any needs. The restaurant produces wonderful food. Nice cocktail bar. The pool and poolside bar are great, cocktails are delicious, served by friendly bar staff. The beach was lovely to walk and swim. Great breakfast. Thankyou.

Dear burnsbeach2018, Thank you for your delightful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing exceptional service, and it's heartening to know that you found our suites gorgeous and our staff attentive to your needs. We're delighted that you had a wonderful dining experience at our restaurant and enjoyed the delicious cocktails at our bar. It's fantastic to hear that you appreciated our pool and poolside bar, along with the friendly service from our bar staff. We're glad you had the opportunity to explore the lovely beach and take a refreshing swim. Your positive comments about our breakfast are truly appreciated. Thank you for choosing us for your stay, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future. Safe travels! Kind regards Matt McClure Director of Operations

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其他网络用户评价我们的酒店

  • 935 评论 9.4/10 位置
  • 1,642 评论 6.8/10 房间
  • 1,845 评论 7.2/10 服务
  • 45 评论 3.3/10 上网
  • 1,065 评论 4.9/10 食物
  • 691 评论 7.6/10 早餐
  • 517 评论 4.4/10 清洁度
  • 326 评论 4.1/10 性价比

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