凯恩斯铂尔曼国际酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 3,092 评论

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描述

酒店其他优惠

  • 这家标志性酒店地理位置优越,方便前往凯恩斯和大堡礁

  • Coco's 厨房和酒吧供应新鲜的当地海鲜和农产品

  • 屡获殊荣的 Vie-Spa 水疗中心,提供特色护理、按摩、面部护理,等等

  • 超过 3,000 平方米的活动空间,设有 11 间会议室,

我们的客房

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酒店位置

凯恩斯铂尔曼国际酒店

17 Abbott Street
4870 凯恩斯
澳大利亚

GPS:-16.924157, 145.779124

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Coco's Kitchen + Bar

Coco's 餐厅供应各式国际菜肴 - 采用北昆士兰当地农产品精心打造的新鲜现代风味美食。Coco's 的夜间海鲜自助餐和周日早午餐在客人和当地人中备受欢迎。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  3,092 评论

TripAdvisor 评级  4.0/5  2,960 评论

房间里有蟑螂

客户意见评级 0.5/5

匿名 情侣住宿 - 所有已确认评论

设施相对老旧,胜在地理位置好,去超市和码头都很近 但是有蟑螂!!!每晚回来都能在桌子上发现蟑螂,酒店的害虫防治很有问题! 酒店提供的饮用水是灌在自己的玻璃瓶里的,闻起来一股消毒水味

Perfect stay

Tripadvisor 评级 5.0/5

Inspiration713949 商务住宿 - 经 TripAdvisor 认证的评论

We stayed at the Pullman Cairns International for 5 nights in February. The hotel is very nicely appointed and the room was newly renovated and super clean. We decided to have a drink at the bar and a bite to eat. That’s where we met Ben the bartender. We must say his knowledge of wines is excellent and his service is exceptional. The next night the drinks arrived without even asking. Ben is an asset to the bar as well as the restaurant. We also have to mention Thelma, beautiful friendly person and the service just the best. We ate at the restaurant every night just because of Ben and Thelma. Hope to meet them again on our next visit.

位置好,距离码头很近

客户意见评级 4.0/5

Ming 家庭住宿 - 所有已确认评论

整体还是不错

尊敬的Ming, 非常感谢您选择入住Pullman Cairns International,并抽出时间分享您的入住体验。我们很高兴得知您对酒店位置的便利和整体入住体验感到满意。 如果您有任何进一步的反馈或需求,我们都非常乐意倾听并为您提供帮助。期待在不久的将来能够再次为您服务,让您度过愉快的住宿体验。 诚挚问候, Scott Grant Pullman Cairns International总经理

房间比较大,但是服务不到位

客户意见评级 2.5/5

S. 家庭住宿 - 所有已确认评论

服务不到位,叫清洁人员却没有人

尊敬的Shu, 感谢您选择入住Pullman Cairns International,并分享您的入住体验。我们对您在服务方面的不满深感抱歉,这并不符合我们对优质服务的标准。 我们将立即就您提到的问题展开调查,并采取必要的措施确保类似情况不会再次发生。同时,我们诚挚地邀请您将您的详细反馈发送至我们的客户服务团队,以便我们更好地了解问题的根源并作出改进。 如果您愿意给我们另一次机会,我们将竭诚为您提供更加愉快和愉悦的住宿体验。期待着能够再次欢迎您的光临,让我们重新赢得您的信任。 诚挚问候, Scott Grant Pullman Cairns International总经理

A very authentic reproduction

Tripadvisor 评级 3.0/5

Dieter W 经 TripAdvisor 认证的评论

Upon my recent sojourn to the Pullman Cairns International, I was immediately transported to a realm where time stood still - specifically, the 1980s. The décor, a masterclass in vintage chic, was so authentic it had me questioning whether I'd stumbled into a time warp. The faux marble, a touch so elegantly tacky it could only be described as avant-garde, was complemented by woodgrain joinery that bore the proud scars of a thousand encounters. It was, in a word, hideous. Yet, it was hideous with a purpose, evoking a nostalgia for an era most were happy to forget. The carpet, a patchwork masterpiece, was held together not by mere threads, but by green duct tape. This ingenious solution not only added to the aesthetic but also provided a thrilling game of 'spot the original carpet pattern'. It was an interactive experience I hadn't anticipated but deeply appreciated. However, the pièce de résistance of this establishment was its ability to capture and bottle the essence of a bygone era's aroma. The wet, stale, musty smell was so overpoweringly authentic that it clung to my clothes with a persistence usually reserved for the scent of a fine perfume. This olfactory souvenir was a constant reminder of my stay, long after I had returned home. The Pullman Cairns International is not merely a hotel; it is a time machine. A journey back to a simpler, if not slightly more questionable, period of interior design. It's a testament to the fact that they don't make them like they used to, and for that, we can be eternally grateful. An experience so uniquely distressing, it borders on impressive. A very authentic reproduction of what can only be described as a seriously cheap hotel. Bravo!

Dear Dieter, Thank you for sharing your detailed and colorful feedback regarding your recent stay at Pullman Cairns International. We appreciate the time you've taken to provide such a unique perspective on your experience. It's evident from your description that certain aspects of our hotel's decor and ambiance left a lasting impression, albeit one that may not align with our usual standards. We sincerely apologize for any inconvenience or discomfort you may have encountered during your stay. Your feedback is invaluable to us, as it helps us identify areas for improvement. Rest assured that your comments will be shared with the relevant teams for further evaluation and necessary enhancements. We understand that our decor may not appeal to everyone, and we appreciate your candidness in expressing your thoughts. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we regret if we fell short in your case. Your perspective is on our Classic room type. For that new room feel I would recommend to book our Rejuvenated room types, they are worth the upgrade fee. We hope you might consider giving us another chance in the future, and we appreciate the opportunity to host you again with an improved experience. Warm regards, Scott Grant General Manager Pullman Cairns International

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其他网络用户评价我们的酒店

  • 856 评论 9.5/10 位置
  • 1,889 评论 8/10 房间
  • 1,755 评论 8.3/10 服务
  • 23 评论 7.6/10 上网
  • 640 评论 7.5/10 氛围
  • 623 评论 7.9/10 舒适度
  • 545 评论 6.6/10 清洁度
  • 495 评论 6.7/10 食物

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