奥克兰诗铂高级服务公寓 4 星

客户意见评级 (ALL 评级) 4.1/5 772 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • ALLSafe certified

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

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酒店位置

奥克兰诗铂高级服务公寓

85 - 89 Customs Street West
1010 奥克兰
新西兰

GPS:-36.843578, 174.763219

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  • 停车
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店
  • 客房服务

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ALL 评级  4.1/5  772 评论

TripAdvisor 评级  4.0/5  1,591 评论

Great location during the week and good eating places.

Tripadvisor 评级 3.0/5

Judeb1134 经 TripAdvisor 认证的评论

Great location to catch ferries and for eating places, but very noisy on a Friday and Saturday night. Needs a good clean as there was black mould around the sealant in the bathroom and around the shower trap. No luggage racks, only one chair to view the viaduct, and the European pillows were terrible. No pillow protectors. Please note, you have to pay for the internet. $10 per day which is a bit off, as the room was $500 a night. Staff were very helpful when we had a couple of issues.

Excellent room and great staff

Tripadvisor 评级 5.0/5

855JohnG Couples - 经 TripAdvisor 认证的评论

Our room was booked by the tour operator who didn’t get us a harbour facing room - which I reckon would have been worth the extra! However, our room did have a kitchen a washing machine and tumble drier, and joy of joys after a month in a campervan a bath! The duty manager - Mr Lim - could not have been more kind and helpful. Top marks. The hotel location is excellent too - 2 minutes walk from harbour front. 5 minutes walk from a bungee at SkyTower if you like that sort of thing!

Terrible. Save your money and book elsewhere!

Tripadvisor 评级 2.0/5

Alicia J Couples - 经 TripAdvisor 认证的评论

Terrible experience, terrible service, terrible property. I booked through Expedia so some of my feedback is relevant to their profile there. - The MOST important thing you'll read about this hotel... IT IS ABOVE MANY PUBS AND VENUES WITH LIVE MUSIC. We stayed on a Saturday night and no joke, I could tell you every song that band played while I was upstairs trying to sleep before my 7am flight. The band stopped at about 3am after playing Stacy's Mom... I could hear it all from my room. Insane. At 3am, the consumer has the option of complaining and packing up to shift rooms for an hour before they leave or just trying to push through. If they put you on the second floor on a weekend, goodluck! - Free WiFi on their Expedia profile inclusions. Once there, we were told its like $10 for average speed or $24 for high speed. We told the guy we only book this place because of its location + parking (I'll get to that in a second) and its WiFi. We are international tourists, I need the ability to call people via WiFi. The service rep spoke over me in a tone that made me think people complain about this regularly and said 'what room? I'll just cover it.' Before I'd finished my sentence. Great problem solving, but poor people skills. - Rooms are tired. SO tired. The TV is like 4 metres away from the bed or chairs so almost impossible to see. The room is long, which is weird, so no composition of furniture would make it look good. - PARKING - we had to park publicly in another car park, and there's no pull in bay to drop off suitcases. We then were told to go over to the big multi-level car park across the road because it'll cost $10 overnight. It didn't, it was $15... but I also booked this hotel on Expedia because they say they have covered parking available.... why was I then directed across the street? I'll never stay at this place again and will be sure everyone I know traveling to Auckland doesnt make the same mistake.

Both good and bad!

Tripadvisor 评级 4.0/5

Scenic670447 经 TripAdvisor 认证的评论

I have stayed here a number of times. This stay was a little disappointing as there were a number of things that created a negative experience. Firstly the door would not open and after attending the reception three times, a staff member came up and found the batteries to the electronic door lock were dead. Once being let in, we found the kitchen had not been cleaned and there was rubbish in the trash bin! Upon going to lock my passport into the safe, the safe would not lock. The pillows on the lounge were around the wrong way and the carpet in the main lounge area did not look like it had been vacuumed. Moving onto the positives, the staff were great and did their best to remedy these issues, all be it inconvenient. They did also bring a bottle of wine and hand wrote a personal note to sincerely apologies for the inconvenience. They did also offer another room, however I liked the location and view of the harbour from the room I had. Great location to Auckland CBD, restaurants, bars and also to the Ferry Wharf. Can be a little noisy at night, with surrounding nightclubs however all in all a good place to stay.

Not worth the money or the lack of sleep

Tripadvisor 评级 2.0/5

Marie S 家庭住宿 - 经 TripAdvisor 认证的评论

Large room, nice view and central but... very very noisy with music from bar. No chance of sleep. No member benefits - not even promised welcome drink or even a welcome note. Take an extra $50 from your card when you check in - why? No mini bar. Definitely not worth the money. So disappointed.

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其他网络用户评价我们的酒店

  • 678 评论 8.8/10 位置
  • 805 评论 6.3/10 房间
  • 517 评论 8.3/10 服务
  • 51 评论 4.4/10 上网
  • 333 评论 5.5/10 舒适度
  • 189 评论 5.3/10 清洁度
  • 155 评论 3.9/10 氛围
  • 141 评论 4.3/10 性价比

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