诺富特马卡萨 Grand Shayla 酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 62 评论

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诺富特马卡萨 Grand Shayla 酒店 - Image 1
诺富特马卡萨 Grand Shayla 酒店 - Image 2
诺富特马卡萨 Grand Shayla 酒店 - Image 3
诺富特马卡萨 Grand Shayla 酒店 - Image 4
Jalan Charil Anwar N 28, 南苏拉威西省, 90115 马卡萨, 印度尼西亚

描述

酒店其他优惠

  • 适合公司活动和家庭活动的宴会厅

  • 在 Sky 休闲区可欣赏城市全景

  • 在 Le Square 餐厅悠闲地享用国际美食

  • 提供覆盖整个酒店的无线网络

  • 儿童俱乐部

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酒店位置

诺富特马卡萨 Grand Shayla 酒店

Jalan Charil Anwar N 28, 南苏拉威西省
90115 马卡萨
印度尼西亚

GPS:-5.139171, 119.41429

电话
传真 +62 411 3624222

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

SQUARE

Square 厨房为您供应正宗传统美食和国际美食。您可以在我们的酒吧里欣赏舒缓放松的音乐，尽情放松身心。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  62 评论

TripAdvisor 评级  5.0/5  2,041 评论

Staycation with Friends

Tripadvisor 评级 5.0/5

Passenger41228632190 经 TripAdvisor 认证的评论

Staycation with friends at Novotel with a humble services from Ms.Delfi,... So in love with this Hotel and Staff Hospitality especially front office team... Will be back again with my besties when we are comeback to Makassar...,,,,.......

Dear Mr/Mrs. Passenger41228632190, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Guest Experience Executive

🔛🔝

Tripadvisor 评级 5.0/5

muh_zahranr 家庭住宿 - 经 TripAdvisor 认证的评论

Customer experience was great. Receptionist was nice, I got a complementary breakfast for two, the room was clean, and the food was amazing. There’s a lot variety of different kinds of food. One of the securities personnel helped me to find a car rental with drivers, so I could stroll around the city and try every must-go-to restaurant in Makassar.

Dear Mr. Muh_zahranr, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Guest Experience Executive

first stay here was remarkable

Tripadvisor 评级 4.0/5

Voyage50940868308 经 TripAdvisor 认证的评论

overall for my 2-night-stay, the mattress and pillow was useful for the short sleeps during my stay here, but the water pressure could be improved, and the veggies variety for breakfast too, can add more options. thank you for the warm welcome.

Dear Mr/Mrs. Voyage50940868308, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regard, Guest Experience Executive

Novotel Grand Shayla Makassar need to improve their service quality

Tripadvisor 评级 2.0/5

Ersyad N 经 TripAdvisor 认证的评论

Stay for 2 nights here in room #407, and this is what I found and fell : 1. Carpet in room has breakage part of glass which found by my daughter at the corner of the room and the window almost harms my daughter 2. I've order rice at 10 pm through ROOM SERVICE but not arrived until 30 minute, have done confirmed then i found that the rice hasn't been prepared yet 3. Since us arrive in room we only found 1 glass, 1 tumbler and 1 tea spoon 1 tooth brush which we think it's under standard because normally all supplies set up in 2 pcs / pair each item, have done confirmed to HK and already fulfiled our request with 1 additional bath towel, 1 tooth brush and shower cap but tumbler, drinking glass and tea spoon are still 1 pcs each item

Dear Mr Ersyadn2017, First of all, thank you for taking time to send your kind feedback about Novotel Makassar Grand Shayla. We're deeply regret for your unpleasant experience during your stay, therefore please accept our sincere apologize. Kindly be assured that we are looking seriously into the matter to ensure that it won’t happen again in the future as it does not reflect the standard of our service at Novotel Makassar. Thank you for bringing up your concerns to us, and once again we apologize for the inconvenience. Sincerely Yours, Front Office Manager

Business

Tripadvisor 评级 5.0/5

428achmada 经 TripAdvisor 认证的评论

we have a meeting schedule with health of ministry, i got a 15th meeting room with best view and lunch location! The room its very clean with high standar including the facilities. The hotel have a many option for the breakfast, Local food and westrn food! You can come for business or holiday, 10 minutes walk to Losari Beach.

Dear Mr. 428achmada, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Guest Experience Executive

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其他网络用户评价我们的酒店

  • 78 评论 9.4/10 位置
  • 296 评论 8.6/10 房间
  • 401 评论 9.1/10 服务
  • 9 评论 7.1/10 上网
  • 181 评论 8.5/10 清洁度
  • 160 评论 9.1/10 食物
  • 127 评论 9.2/10 设施
  • 90 评论 8.5/10 早餐

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