宜必思尚品卢塞恩城市酒店 3 星

客户意见评级 (ALL 评级) 4.1/5 991 评论

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酒店位置

宜必思尚品卢塞恩城市酒店

Friedenstrasse 8
6004 卢塞恩
瑞士

GPS:47.056835, 8.311907

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  • 会议室
  • 100% 无烟酒店

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  991 评论

TripAdvisor 评级  3.5/5  1,141 评论

Amazing location and great staff

Tripadvisor 评级 4.0/5

muradmp 经 TripAdvisor 认证的评论

Stayed one night while we were visiting Lucerne, the hotel offers a very convenient location to explore around. Handy to the station and amenities. Very central location and staff were extremely helpful and would go out of their way to make your stay a memorable one, particular mention for Bjorn who is very humble and kind and another female (night duty) she was super helpful too. The room was ample however the hotel could do with a makeover especially carpet and bathroom. Overall decent to sleep while you explore the beauty of Lucerne / Luzern. Thanks Ibis Styles!!! *pics of hotel and nearby areas!!!!

Dear Guest, Thank you for taking the time to share your experience at ibis Styles Luzern City. We're delighted to hear that you found our location convenient and our staff helpful. Your kind words about Bjorn and our night duty staff are greatly appreciated. We're glad they were able to contribute to making your stay memorable. We value your feedback regarding the condition of the hotel, including the carpet and bathroom, and we will certainly take it into consideration as we strive to improve our facilities. Thank you for choosing ibis Styles Luzern City, and we hope to welcome you back again soon to explore more of the beauty of Lucerne. Best regards, Erton Roci - Assistant General Manager

Expensive budget hotel

Tripadvisor 评级 2.0/5

nagytibi 经 TripAdvisor 认证的评论

My most expensive stay ever at a budget hotel. The room was spacious but this was the end of the pros of this place. It badly needs a renovation, the door, the furniture, the paint on the walls, the bathroom - everything was timeworn.

Dear nagytibi, Thank you for sharing your feedback regarding your recent stay at ibis Styles Luzern City. We appreciate your comments and apologize for any inconvenience you experienced during your visit. We are sorry to hear that you found the stay to be expensive for a Ibis Styles and that the room, including the door, furniture, paint, and bathroom, appeared timeworn. Please know that your feedback is valuable, and we will take it into consideration as we work on improving our services and facilities. We hope to have the opportunity to welcome you back in the future and provide a better experience. Best regards, Erton Roci - Assistant General Manager

位置好,离市中心特别近

客户意见评级 4.5/5

W. 家庭住宿 - 所有已确认评论

工作人员非常热情,酒店位置非常方便,早餐丰富,房间略老旧

Dear W., Thank you for choosing to stay at ibis Styles Luzern City and for sharing your experience in the TrustYou survey published on December 30, 2023. We are delighted to hear that you were satisfied with the hotel's convenient location, the warmth of our staff, and the rich breakfast offerings. Your feedback regarding the slightly dated condition of the room has been duly noted, and we appreciate your input. Rest assured that we will strive to make improvements to enhance the overall guest experience. We look forward to the opportunity of welcoming you again in the future. Wishing you a Happy New Year! Best regards, Erton Roci - Assistant Manager

A great hitel for family

Tripadvisor 评级 5.0/5

Lyndon R 家庭住宿 - 经 TripAdvisor 认证的评论

Location is fantastic, so close to everything we wanted to see. Thought the room and breakfast was perfect for a 3 star hotel. great assortment of breakfast items for all nationalities. Parents in 1 room teenage kids in another - hallelujah!! We were on the 5th floor. The bed and pillows were very comfortable Would definately recommend.

Dear Lyndon R, Thank you for taking the time to share your positive experience at ibis Styles Luzern City. We are delighted to hear that you found the location fantastic and the hotel suitable for your family. It's great to know that the room, breakfast, and amenities met your expectations, and that you had a comfortable stay on the 5th floor. Your recommendation is highly appreciated, and we look forward to welcoming you and your family back in the future. If you have any specific suggestions or feedback for improvement, please feel free to share. Best regards, Erton Roci - Assistant General Manager

Great location & facilities at this hotel

Tripadvisor 评级 5.0/5

Tour52411114565 经 TripAdvisor 认证的评论

We were pleasantly surprised as we checked in & received a warm welcome from Park the charming receptionis who gave us all the information we needed plus the free travel card to use during our stay. Our room on the 4th floor was bright & cheery with twin beds, tea/coffee making facilities, bottled water, a good sized bathroom with towells, shower gel , shampoo& plenty of hot water. The room was spotlessly clean, warm & looked out onto a courtyard, very quiet too.Breakfast was a varied selection of fresh fruit,juices, cereals, yoghurts, along with eggs, scrambled & boiled, bacon , sausages, cold meats & cheeses, various breads & pastrties. Free tea, coffee was available from the breakfast room throughout the day which was always very welcome on our return from the cold wet weather. The location was perfect very close to the centre of town, restaurants, shops & all transport links. We were very happy we chose this hotel & will definitely be back again.

Dear Guest, Thank you so much for taking the time to share your positive experience at ibis Styles Luzern City! We're delighted to hear that you enjoyed your stay and that our team member, Park, provided you with a warm welcome and helpful information. We're glad you found the room comfortable and well-equipped, and it's wonderful to hear that you appreciated the cleanliness and quiet ambiance. It's also great to know that you enjoyed the breakfast selection and the convenient location close to the town center and transport links. We appreciate your kind words and look forward to welcoming you back on your next visit to Lucerne! Best regards Erton Roci Assistant General Manager

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其他网络用户评价我们的酒店

  • 877 评论 9.6/10 位置
  • 1,057 评论 5.2/10 房间
  • 759 评论 8.7/10 服务
  • 11 评论 8.4/10 上网
  • 558 评论 4.6/10 舒适度
  • 543 评论 8.2/10 早餐
  • 405 评论 4.7/10 清洁度
  • 226 评论 3/10 氛围

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