印尼雅加达铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 636 评论

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印尼雅加达铂尔曼酒店 - Image 1
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J1 MH Thamrin No 59, Jakarta Pusat, 10350 雅加达, 印度尼西亚

描述

酒店其他优惠

  • 雅加达两家豪华购物中心门口的城市酒店：大印尼购物中心和印尼广场

  • 坐享中央商务区，地理位置优越，可眺望雅加达最著名的地标式建筑

  • 23 个先进的会议场所，包括一间宴会厅，最多能容纳 1000 人

  • 7 家餐厅，提供充满活力的餐饮选项

  • 方便乘坐公共交通

我们的客房

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酒店位置

印尼雅加达铂尔曼酒店

J1 MH Thamrin No 59, Jakarta Pusat
10350 雅加达
印度尼西亚

GPS:-6.193499, 106.823695

电话
传真 +62 21 31923333

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  636 评论

TripAdvisor 评级  4.5/5  4,263 评论

卓越奖 2023

Wonderful stay

Tripadvisor 评级 5.0/5

Shella R 经 TripAdvisor 认证的评论

I had a fantastic stay at this hotel! The staff went above and beyond to make sure I had a comfortable and enjoyable experience. The room was clean and cozy, and the amenities were top-notch. Thank you to Syarifah, Rara, and Aisyah for making our stay special with the romantic room setup! We had a wonderful time and appreciate their great service. We will definitely come back again. Thank you!

Dear Valued Guest, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are thrilled to hear that our Connectors were able to make a positive impression during your stay, especially Syarifah, Rara and Aisyah. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Ajizzah Angelitta Guest Experience Manager

Excellent Breakfast but too much noise + Serious Plumbing Issues in Bathroom

Tripadvisor 评级 3.0/5

Jack J 经 TripAdvisor 认证的评论

The hotel has excellent breakfast buffet (a large variety of Asian and Western dishes and drinks), and the hospital staff were quite friendly and helpful overall. However, the hotel rooms and facilities are not ageing well and are in serious need of a major renovation. Floor tiles show cracks here and there. I stayed in Room 614 (go and check the room out please), where the bathroom's ceiling was leaking water almost continuously (presumably from leaking/broken water pipes that are in the ceiling directly above where the shower is). I understand that March was somewhat the Ramadan period for Indonesia, but the hotel placed too much emphasis on maximizing revenue from food & beverages: after 6pm the numerous extra dinner tables that were set up outside the restaurant area overflowed quite obtrusively into the lobby area, visibly obstructing the way for other guests who were not participating in the festival. Chaotic & noisy.

Dear Mr. Jackerin Jeeradit, Greetings from Pullman Jakarta Indonesia. First of all, I would like to thank you for being our loyal guest at Pullman Jakarta Indonesia. We highly appreciate that you take the time to give us a detailed feedback of your stay. I truly regret the unfavorable series of events that have happened and would like to apologize for the shortcomings you have experienced during your stay. I can assure you that it deeply saddens me that the memory of your recent visit is a rather disappointing one. I have no excuse for such unfavorable circumstances that you had to go through and I sincerely apologize for our shortcomings. I regret that the turn of events has snowballed to your frustration, and agree that we could have handled the situation much better. As a global premium brand, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met. Therefore we regret to read that there was a breach in our product quality which is a legitimate room leaking and stay experience especially our crowded lobby. Feedback from our guests is paramount to us and remains our biggest learning tool. This helps us to evaluate our shortcomings in order to make sure that the room experience of leakage does not recur in the future. Likewise, it’s a reminder for us to be more strategic with our logistics and show discipline with our process so as not to compromise our guest experience. Mr. Jeeradit, we thank you for your understanding regarding our Restaurant - Sana Sini breakfasting condition. We pride ourselves to hold a high reputation for our food and dining experience hence the enthusiasm is often anticipated. I could only hope that there would be an opportunity for us to recover your trust and make it up to you on your next visit. Once again, we do apologize for the inconvenience and feel free to let us know for your next travel plans as we would very much welcome the opportunity to redeem ourselves and make sure that your next stay goes and remains beyond your expectations. Best Regards, Ajizzah Angelitta Guest Experience Manager

For the experience in Pullman Jakarta Indonesia

Tripadvisor 评级 5.0/5

Go33956968538 经 TripAdvisor 认证的评论

Pullman Jakarta Indonesia Hotel provides a very good staying experience in terms of hotel equipment which is very complete, thank you to Mr Irham who has provided good service and is very friendly towards guests. Good luck and thank you :))

Dear Valued Guest, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Irham Al Ghifari Guest Experience

Excellent location

Tripadvisor 评级 5.0/5

Irenekim2804 经 TripAdvisor 认证的评论

Location is the best, near MRT, busses and malls. The room was old and smelled funny. Food was amazing, tried their brunch and was one of the best in town. It’s my first time using MRT and one of the staff, Angel, is very accomodating with the MRT guide and city tour. Thanks Angel!

Dear Valued Guest, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Ajizzah Angelitta Guest Experience Manager

Good stay

Tripadvisor 评级 5.0/5

Gnarpy G 经 TripAdvisor 认证的评论

Got upgraded to a Deluxe room thanks to Angel at the reception. The room was outdated by decent size and clean. Angel and all the staffs were so kondisi, smile everytime we passed by. Food was fantastic. Will surely come back again for another staycation

Dear Valued Guest, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Ajizzah Angelitta Guest Experience Manager

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其他网络用户评价我们的酒店

  • 602 评论 9.6/10 位置
  • 940 评论 6.8/10 房间
  • 1,774 评论 9.3/10 服务
  • 16 评论 7.5/10 上网
  • 921 评论 9.4/10 食物
  • 573 评论 9.6/10 早餐
  • 521 评论 8.6/10 设施
  • 356 评论 7.5/10 清洁度

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