岘港巴拿山法国乡村美居酒店

客户意见评级 (ALL 评级) 4.3/5 594 评论

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岘港巴拿山法国乡村美居酒店 - Image 1
岘港巴拿山法国乡村美居酒店 - Image 2
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岘港巴拿山法国乡村美居酒店 - Image 4
An Son, Hoa Son Commune, Hoa Vang District, 0 岘港, 越南

描述

酒店其他优惠

  • "只能在每天早上 7 点至晚上 9 点乘坐缆车到达酒店"

  • 直通主题公园、零售店和金桥

  • 享受缆车票价优惠，每位成人仅 630,000 越南盾。可能每年有所变化。

  • 提供各种娱乐和休闲活动

  • Enjoy 4 seasons in a day, typical sunrise and romantic sunset in panorama view from the top

我们的客房

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酒店位置

岘港巴拿山法国乡村美居酒店

An Son, Hoa Son Commune, Hoa Vang District
0 岘港
越南

GPS:16.001724, 107.997646

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  594 评论

TripAdvisor 评级  4.5/5  1,742 评论

Wonderful stay!

Tripadvisor 评级 5.0/5

jandale g Couples - 经 TripAdvisor 认证的评论

Most welcoming stay, indeed. From the smooth check-in and check-out, we were well-assisted with our luggages by the staff, we did not need to call for assistance. 🙂 Upon entering the room, we were greeted with a lovely decor, which I learned later on, was arranged by Ms. Poca and Ms. Byron of the Housekeeping team. A cake and a handwritten greeting note for our anniversary was also very much appreciated. :) Room: Our room is spacious with complete essentials. Lovely view of the courtyard. Separate shower and toilet. The bed and pillows are very comfortable, which is very important for us. No issues whatsoever. Our room is clean, hot and cold showers working well. Breakfast: Wow. I think this is the best breakfast buffet I had so far. The variety of the food, amazing! I also loved their fruit and bread selection. 🙂 La Piscine Pool: We went for an early swim. Very nice indoor pool with a few basketball hoops you can play with. There’s also a lot of shower rooms available. Mercure is the only hotel in Ba Na Hills and the price is worth it. I recommend staying a night or two just for Ba Na Hills, especially for those with kids. Day trip is not enough to explore the entirety of the place, let alone a group tour. It looks magical especially at night. You also get the chance to enjoy the Golden Bridge earlier than those coming from a day trip and believe me, they come in by bulk and it’s difficult to take pictures with a lot of people. The place is like any other. And the hotel lives up to the expectations. If you are not pressed for time, this booking is a must. ❤️ Take note, the only way to Ba Na Hills and this hotel is via cable car, and the ticket price is separate. Checkout is early at 10:30am, but you can leave your things at the lobby to explore Ba Na Hills more. Overall, our stay here is awesome. Highly recommended. Special mention to guest experience supervisor Hannah, we appreciate the smooth checkout and the thank you email. I think one of the best features of this hotel is their amazing staff. :)

Bonjour, Xin chào! Dear jandale g, Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam. Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing a clean and welcoming environment, along with delicious food, is always our top priority. Our staff works hard to ensure that every guest feels at home and well taken care of, so it's wonderful to hear that you found them lovely. We truly appreciate your feedback and would be delighted to welcome you back for another memorable stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable. We look forward to having you with us again soon! Best regards, Guest Experience Department

Good

Tripadvisor 评级 5.0/5

Stay00190529300 经 TripAdvisor 认证的评论

I had a wonderful stay at this hotel. The staff were extremely friendly, the room was spacious and clean. The location was perfect, with easy access to restaurants and attractions. I especially enjoyed the delicious breakfast buffet each morning. Overall, I highly recommend this hotel to anyone visiting the area

Bonjour, Xin chào! Dear Stay00190529300, Thank you for your kind words about your stay with us at Mercure Danang French Village Bana Hills. We are delighted that you and your family enjoyed the accommodation and the hospitality of our staff. We are pleased that we could make your stay a memorable one. At Mercure Danang French Village Bana Hills, we strive to provide excellent service and incredible experiences to all our guests. Your positive review allows us to remain committed to providing the best hospitality services possible. Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Best regards, Guest Experience Department

The Highlight of Our Vietnam Trip

Tripadvisor 评级 4.0/5

Elmelyn P 经 TripAdvisor 认证的评论

One of the highlights of our Vietnam travel. The place was so magical specially at night when all the buildings are illuminated with lights. Only drawdown was the aircon at night wherein the temperature gets a little bit hot and you cannot control it to make the room cooler. The room temperature and that one mosquito made our sleep difficult. We might have left the window open while we were roaming around that's why the mosquito entered the room. The food was delicious with many choices for breakfast and dinner (we availed their buffet). It was sad that the alpine coaster wasn't available at that time since we are really looking forward to that ride. The staff specially the bellman, Mr. Thierry was very helpful in contacting the in-charge of our transfer from the hotel to Hoi-an after our check out. He even drove us to the meeting place so that we won't be left behind by the van. Despite the drawbacks, I would still come back to this place and spend longer nights to fully experience the whole place.

Bonjour, Xin chào! Dear Elmelynp, We was disheartened to heard about the inconvenience you experienced with the air conditioning and the unwelcome visitor in your room. Please accept my sincerest apologies for any discomfort this may have caused you. Rest assured, we take your comments seriously and will take immediate action to rectify these issues. We are delighted that you and your family enjoyed the views and the hospitality of our staff, especially Mr. Thierry. We are pleased that we could make your stay a memorable one. Your high praise for our buffet breakfast is genuinely appreciated. Our dedicated culinary team works tirelessly to provide a wide array of choices with the aim of satisfying diverse tastes. Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Best Regards, Guest Experience Department.

Amazing food, service and stay

Tripadvisor 评级 5.0/5

Clodagh O Friends getaway - 经 TripAdvisor 认证的评论

Our first time visiting Ba Na hills, we were so impressed with our room it was beautiful they even added a little treat as we were celebrating a birthday. We went for dinner in L’etableu a la carte option. We had the duck and truffle salad and the steak it was absolutely amazing. Helen was our waitress and she was so helpful, she recommended the dishes we had. Spent some time chatting with us giving us some recommendations for the rest of our travels. Big thanks to the chefs Rice,Sam,Euro(KC). A wonderful experience overall

Bonjour, Xin chào! Dear Clodagh O, Thank you for your kind words about your stay with us at Mercure Danang French Village Bana Hills. It's wonderful to hear that you've enjoyed your stay with us and found our staff to be helpful, particularly Ms. Helen. Providing a pleasant and memorable experience for each of our guests is at the heart of what we do. At Mercure Danang French Village Bana Hills, we strive to provide excellent service and incredible experiences to all our guests. Your positive review allows us to remain committed to providing the best hospitality services possible. Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Best regards, Hung Nguyen (Mr.) Guest Experience Manager."

方便玩巴拿山

客户意见评级 3.0/5

匿名 家庭住宿 - 所有已确认评论

考量只住一天,選擇四人住上下舖應該可以,但床架比台灣高很多, 上舖離天花版很近,樓梯陡直,爬上去不會想爬下來,老人小孩不宜,對於一般高.腿不長的我們很吃力! 如果選一般房型會好些.不過二個洗手台人多使用很方便

Bonjour, Xin chào! Dear Kuei P., We would like to express our sincere gratitude for taking the time to review our hotel. Your feedback is highly appreciated as it helps us improve our services and ensure that we meet the expectations of our guests. While we are glad to hear that you had a satisfactory experience during your stay, we also understand that there were aspects that fell short of your expectations, resulting in a rating of 60/100. We apologize for any inconvenience caused and assure you that we take your comments seriously. Your feedback is invaluable to us, and we will use it as an opportunity to make the necessary improvements. We are committed to providing a comfortable and enjoyable experience for all our guests, and we appreciate your honesty in highlighting areas where we can enhance our services. We would like to assure you that your feedback has been shared with our team, and we are taking immediate steps to address the issues you encountered. Your comments will serve as a valuable reference as we strive to deliver a better experience for our future guests. Once again, we would like to thank you for choosing our hotel and for sharing your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that exceeds your expectations. If you have any further comments or suggestions, please do not hesitate to reach out to us. We are always here to assist you. Best regards, Guest Experience Department.

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其他网络用户评价我们的酒店

  • 1,160 评论 8.3/10 位置
  • 2,787 评论 7.2/10 房间
  • 2,409 评论 8/10 服务
  • 36 评论 6.5/10 上网
  • 1,007 评论 3.9/10 舒适度
  • 909 评论 9.1/10 早餐
  • 848 评论 8/10 氛围
  • 749 评论 7.3/10 清洁度

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