曼彻斯特皮卡迪利美居酒店 4 星

客户意见评级 (ALL 评级) 3.6/5 1,160 评论

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Portland Street, M1 4PH 曼彻斯特, 英国

描述

酒店其他优惠

  • An ALLSAFE Clifton Environmental certified hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

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酒店位置

曼彻斯特皮卡迪利美居酒店

Portland Street
M1 4PH 曼彻斯特
英国

GPS:53.479874, -2.237445

电话
传真 +44 161 388 0915

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.6/5  1,160 评论

TripAdvisor 评级  3.5/5  4,856 评论

Good hotel but some improvements needed.

Tripadvisor 评级 3.0/5

Connector41573657727 商务住宿 - 经 TripAdvisor 认证的评论

I really am baffled about how I can possibly describe my experience. I’m still wondering what the catch with this place is. Are they on commission? From the start I was given an “upgraded” room. I am not sure what was upgraded about it. Yes I could see Piccadilly gardens but the bed wasn’t comfy, the windows were very strange to work, the bathroom tiles have been painted and it’s just generally dated and tired looking with an air conditioning system that doesn’t work and huge amounts of dust (along with clothes moths) coming out of this system. You can’t fault the service they provide as at each and every moment they get they’re handing you a google review card and asking in rotations how you are, if they can flip an omelette or pancake for you, get you anything else etc etc etc. I’ve binned 9 cards during my stay. I get it, I do, but it’s over zealous. Service reviews from punters are obtained through genuine good service and not badgering customers because you might have got someone that amazing omelette. Breakfast. It’s 7am. Leave me alone. If I need you I will come to you. I noticed in particular other residents of the hotel getting a bit miffed. I don’t need a google review card at each breakfast either and whilst I’m eating my toast and have my bowl of fruit already, no, I do not need an omelette. I want left alone I understand, as I previously said. They mean well and the service is good but when you try too hard it puts people off - like me. I had other bookings with this hotel which I’ve now cancelled and re booked elsewhere. As much as I like good service I also like to be left alone and service should be X much and not beyond it. Multiple visits to a table from various staff isn’t great. It tells me there’s no communication and they’re just after a tip or reward. You would otherwise have a 5 star rating.

I'm sorry to hear that your experience at the hotel's breakfast service fell short of your expectations and led to you canceling your future bookings. Your feedback is valuable, and I appreciate you sharing your concerns with us. It sounds like the level of attention from the staff during breakfast was not what you were looking for, and I understand how this could be off-putting. We'll make sure to address this with our team to ensure that guests are given the space and privacy they desire during their meals. Additionally, I understand your frustration with the multiple visits from various staff members, which can indeed disrupt the dining experience. We'll work on improving communication among our team to prevent such occurrences in the future. Thank you for bringing these issues to our attention. We take all feedback seriously and will use it to improve our services. If you ever decide to give us another chance in the future, we'll do our best to provide you with a much more enjoyable experience. If you have any further feedback or concerns, please don't hesitate to reach out.

Weekend away

Tripadvisor 评级 5.0/5

Jeff H Couples - 经 TripAdvisor 认证的评论

We stayed here for the weekend great warm welcome from reception, explained all about the Hotel, We were on the 10th floor and the room was perfect breakfast both mornings was spot on Rose looked after us so well, Checkout was very good we will definitely be back

Thank you for sharing your experience with us! We're thrilled to hear that you received a great warm welcome from our reception team and that they provided you with all the information you needed about the hotel. It's fantastic to know that you found your room on the 10th floor to be perfect and that you enjoyed the breakfast both mornings. Rose will be delighted to hear that she looked after you so well during your stay. We're glad to hear that your checkout experience was smooth as well. We can't wait to welcome you back on your next visit! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!

Super conference!

Tripadvisor 评级 5.0/5

Daniel C 商务住宿 - 经 TripAdvisor 认证的评论

Brilliant conference. Thank you Ellie, Anna, Alex, Aiza, Dunamis, Neenu, Sahar, Rose, and Chloe! We were treated like royalty! Can’t wait to come back to Manchester! The catering was superb, everyone was so helpful, and the hotel is spotlessly clean!

It's absolutely fantastic to hear that you had a superb conference experience! We're thrilled that Ellie, Anna, Alex, Aiza, Dunamis, Neenu, Sahar, Rose, and Chloe provided you with excellent service and made you feel like royalty. We'll be sure to pass along your kind words to them. Thank you for appreciating our catering, helpful staff, and the cleanliness of our hotel. We strive to provide top-notch service and facilities for all our guests, and we're delighted that we could meet your expectations. We can't wait to welcome you back to Manchester! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!

Little Bang for a lot of Buck.

Tripadvisor 评级 3.0/5

thando m Couples - 经 TripAdvisor 认证的评论

Stayed on the 9th floor. Nice view of central Manchester, tick. The parking is £20 per night yes it’s central Manchester but that’s rather steep. The biscuits, tea & coffee could have been more premium for a £170 a night room. The room was also very small and looked tired. Overall not the best value money. Tv is large & The house keepers are very friendly.

Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the nice view of central Manchester from your room and found the housekeepers to be friendly. Regarding the parking fee, we understand your concern. We strive to offer competitive pricing for parking in line with other options in the area, considering the convenience of our central location. However, we'll take your feedback into account as we review our pricing structure. We apologize if the amenities in the room did not meet your expectations. Providing a comfortable and enjoyable stay is important to us, and we'll consider your feedback regarding the quality of the amenities for future improvements. We're sorry to hear that the room felt small and tired. We continuously strive to maintain our rooms to high standards and ensure they provide a comfortable experience for our guests. Your feedback will be shared with our management team for review and improvement. We appreciate your feedback as it helps us identify areas where we can enhance our guests' experience. If you decide to stay with us again in the future, please don't hesitate to reach out to our front desk staff if there's anything we can do to make your stay more enjoyable. Thank you for choosing to stay with us.

Excellent staff, nice stay.

Tripadvisor 评级 5.0/5

jordancB5622GE 经 TripAdvisor 认证的评论

Met ian on reception as we arrived, very friendly, very helpful, asked us the reason for our stay and as it was an anniversary we were upgraded to suite, given a drinks voucher for the bar and a complimentary late checkout. Checkin and checkout was simple and quick, every member of staff we passed spoke to us and were very friendly. Hotel looked after our bags after our stay aswell so we could explore Manchester without a suitcase. Room was very clean, well stocked and a nice place to be. View from the 14th floor was really good, could see Manchester citys ground, which isn't the hotels fault! Being really picky a couple of bits in the bathroom could probably do with a refresh but it took away nothing from the stay or the service. Would definitely consider staying again if we visited Manchester in the future. Thanks

It sounds like you had a wonderful experience at our hotel, and we're thrilled to hear that Ian and the rest of our team made your anniversary stay so special! We're delighted that you enjoyed the upgrade to the suite, the complimentary drinks voucher, and the late checkout. Your feedback about the cleanliness and service is greatly appreciated, and we'll certainly take note of your comments about the bathroom for future improvements. Thank you for considering staying with us again in the future, and if there's anything else we can assist you with, please don't hesitate to let us know.

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其他网络用户评价我们的酒店

  • 2,018 评论 9.3/10 位置
  • 3,402 评论 4.6/10 房间
  • 3,792 评论 8.8/10 服务
  • 249 评论 1.4/10 上网
  • 1,318 评论 4.2/10 清洁度
  • 1,261 评论 4.2/10 舒适度
  • 911 评论 2.9/10 设施
  • 884 评论 8.4/10 早餐

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