描述
酒店其他优惠
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An ALLSAFE Clifton Environmental certified hotel
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Grade II listed building with original features
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12 acres of parkland and lakes filled with local wildlife
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Within three miles of Gloucester railway station
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Wedding facilities which can accommodate 200 guests
我们的客房
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酒店位置
格洛斯特波顿大厅美居酒店
Bondend Lane, Upton St Leonards
GL4 8ED 格洛斯特
英国
GPS:51.834147, -2.188742
抵达和交通
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GLOUCESTER STATION
火车站
访问: 6.11 km / 3.8 mi 11 min drive
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ANTIQUES CENTRE
旅游胜地
访问: 1 km / 0.62 mi 1 min walk / 1 min drive
PRINKNASH PARK
旅游胜地
访问: 1.7 km / 1.06 mi 30 min walk / 5 min drive
PAINSWICK ROCOCO
植物园
访问: 3.9 km / 2.42 mi 9 min drive
WATERWAYS MUSEUM
博物馆
访问: 4.4 km / 2.73 mi 14 min drive
FOLK MUSEUM
博物馆
访问: 4.9 km / 3.04 mi 16 min drive
CATHEDRAL
旅游胜地
访问: 4.9 km / 3.04 mi 16 min drive
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 停车
- 餐厅
- 健身中心
- 无限网络
- 早餐
- 酒吧
- 会议室
- 100% 无烟酒店
- 客房服务
BRASSERIE AT BOWDEN
The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.
CLUB LOUNGE
俱乐部休闲酒吧供应各式葡萄酒、啤酒、烈酒和软饮料,酒吧服务员热情周到,经验丰富,保证满足您的所有需求。酒吧供应便餐,您可以在用餐后继续在这里休闲。
早餐
Start your morning with a choice of breakfasts in the Dearmans Restaurant from 07:00 - 09:30 Monday - Friday and from 08:00 - 10:30 on Saturday, Sunday and Bank Holidays.
健身中心
婚礼
Celebrate your special day like a lord and lady. Hold your wedding in the self-contained Lakeside Suite, with its own bar, cloakroom & separate entrance, for 140 guests. For more intimate celebrations, choose our Ambassador and Congress reception rooms.
我们的客人评论
Very badly flawed
Tripadvisor 评级 2.0/5
larryrS9201CA 经 TripAdvisor 认证的评论
I want to extend my sincerest apologies for the disappointing experiences you encountered during your recent stay with us. It is disheartening to hear that our otherwise well-appointed facilities were marred by service lapses in our dining and housekeeping areas. Regarding your dinner experience, I am truly sorry for the delays and overall poor service you received. This is not reflective of our usual standards, and we had two staff members call in sick for there shift which we were unable to replace on top of a medical emergency in our outside dinning pods we are taking steps to address this with our restaurant team to ensure such incidents are not repeated. Additionally, I apologize for the inconvenience you faced in not being able to book your preferred breakfast times. We appreciate your feedback and will review our reservation procedures to enhance the guest experience in this regard. Regarding the housekeeping issues with your room, I apologize that it was not clear that the water in the bedrooms is complimentary on arrival only and therefore not replenished. Your feedback is invaluable to us, and we genuinely appreciate you bringing these matters to our attention. Please know that we are dedicated to addressing these issues promptly to prevent similar occurrences in the future. Kind regards Gavin General Manager
Excellent stay
Tripadvisor 评级 5.0/5
garyandsue8 经 TripAdvisor 认证的评论
Dear Garyandsue8, Thank you for choosing to leave a review. Thank you for your kind words! We're delighted to hear that you enjoyed your stay and that Francesca made your anniversary extra special. We will of course pass on your kind words to Francesca for you. Your recommendation means a lot to us, and we hope to welcome you back soon for another memorable experience. Kind regards Gavin Jones General Manager
Overrated
Tripadvisor 评级 3.0/5
Wendy D 经 TripAdvisor 认证的评论
Dear WendydO3010KS It sounds like you had a mixed experience during your stay, with some positives but also significant disappointments, particularly with the dining options. We appreciate you taking the time to share your feedback, as it helps us identify areas for improvement. We apologize for the issues you encountered with the meals at our restaurant. Your comments about the quality of the food and preparation are concerning and not reflective of our usual standards. Please be assured that we take your feedback seriously and will address these matters with our culinary team to ensure that such lapses do not recur. Regarding the room condition, we apologize for any inconvenience caused by the worn carpet and stained chairs. We are constantly striving to maintain the quality and comfort of our accommodations, and your feedback will be instrumental in guiding our maintenance efforts. We regret that your overall experience fell short of your expectations and understand your decision not to return. We hope you might reconsider in the future, as we are committed to providing our guests with memorable and enjoyable stays. Thank you again for bringing these concerns to our attention. If you would like to discuss your experience further or have any additional feedback, please feel free to reach out to us directly. Kind regards Gavin Jones General Manager
Afternoon Tea
Tripadvisor 评级 2.0/5
S2491VLdavem 经 TripAdvisor 认证的评论
Dear S2491VLdavem Thank you for providing feedback about your recent experience with our afternoon tea service. We appreciate your detailed comments, and we apologize for any shortcomings that you encountered during your visit. Firstly, we are pleased to hear that Vicky was helpful in organizing your booking and addressing your inquiries. However, we apologize for the confusion and delay upon your arrival. Your experience with the delayed service and the quality of the afternoon tea items does not meet our usual standards, and we sincerely apologize for any disappointment caused. We value your feedback regarding the sandwiches and cakes served during afternoon tea. Your comments are important to us as we continuously strive to improve our offerings and provide a delightful experience for our guests. On a positive note, we are glad to hear that the waitress provided excellent service and that you appreciated the beautiful setting and grounds of our establishment. Thank you for choosing us for your afternoon tea, and we hope to have the opportunity to exceed your expectations on your next visit. Warm regards, Gavin & Team
Nice hotel with great staff.
Tripadvisor 评级 4.0/5
macebe Couples - 经 TripAdvisor 认证的评论
Dear Macebe Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed your stay and found our hotel to be lovely with wonderful staff. We greatly appreciate your kind words acknowledging our staff's professionalism and dedication, especially during a busy and challenging weekend. Providing excellent service to our guests is our top priority, and we are thrilled to know that our team made your stay enjoyable. It would be our pleasure to welcome you back for another great stay in the future. If you have any preferences or requests for your next visit, please feel free to let us know in advance. Thank you once again for choosing our hotel. We look forward to hosting you again soon! Warm regards, Gavin & Team Mercure Gloucester Bowden Hall Hotel
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