描述
酒店其他优惠
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An ALLSAFE Clifton Environmental certified hotel
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8 fully-equipped meeting rooms for up to 130 guests
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18th Century Georgian oast house with original features
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Nearby landmarks include Tunbridge Wells and Hever Castle
我们的客房
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酒店位置
坦布里奇韦尔斯美居酒店
8 Tunbridge Road, Pembury
TN2 4QL 坦布里奇韦尔斯
英国
GPS:51.146079, 0.311925
抵达和交通
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HIGHBROMS STATION
火车站
访问: 4.83 km / 3 mi 4 min drive
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HOP FARM
旅游胜地
访问: 4.83 km / 3 mi
HEVER CASTLE
旅游胜地
访问: 14.48 km / 9 mi
LEEDS CASTLE
旅游胜地
访问: 32.19 km / 20 mi
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 停车
- 餐厅
- 轮椅可通行
- 无限网络
- 早餐
- 酒吧
- 会议室
- 100% 无烟酒店
- 客房服务
THE MALLOWS
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The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.
THE OAST BAR
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经过一天辛苦的工作后,在好客的奥斯特酒吧所提供的舒适的环境中尽享您最爱的烈酒,还有什么更能让您放松呢?
早餐
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Breakfast served 06:30 - 09:30 Monday to Friday, 07:00 - 10:00 Saturday and 07:30 - 10:30 Sunday
婚礼
Tie the knot and celebrate your big day in the Georgian surroundings. Winner of 'Wedding Venue of the Year Kent' at the Global Wedding Awards 2021. Our oast house provides a photogenic backdrop, and our reception suite can take up to 120 guests.
我们的客人评论
First night at the mercure
Tripadvisor 评级 5.0/5
Louis H 经 TripAdvisor 认证的评论
Dear louishH317ZI, Thank you for taking the time to share your feedback about your recent stay at Mercure Tunbridge Wells Hotel. While it's unfortunate that there were some disruptions during the night, we're pleased to hear that our staff handled the situation well and that you still had a great first night with us. We're glad to know that you enjoyed the service from our waiting staff and the delicious food, as well as Tom's excellent service at the bar. Your kind words mean a lot to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Kind regards John Mitchell Operations Manager
Tom. Great guy
Tripadvisor 评级 5.0/5
Ted M 经 TripAdvisor 认证的评论
Dear G725HEtedm, We greatly appreciate your feedback on your recent stay at Mercure Tunbridge Wells Hotel, and we're delighted to hear about your positive experience with Tom. It's wonderful to know that he was able to assist you during a challenging situation and make you feel relaxed and at ease. Tom truly embodies our commitment to excellent service and guest satisfaction. We'll be sure to pass along your kind words to him. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for another enjoyable stay. Kind regards John Mitchell Operations Manager
Great
Tripadvisor 评级 5.0/5
Simon B 经 TripAdvisor 认证的评论
Dear G2804GEsimonb, We're absolutely thrilled to hear that you had a great stay at Mercure Tunbridge Wells Hotel. It's fantastic to know that you enjoyed the food at our restaurant and found your room to be clean and comfortable. Our team takes great pride in providing excellent service, so it's wonderful to hear that you found them friendly and attentive, especially Finn in the restaurant. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future. Kind regards John Mitchell Operations Manager
Our stay at Mercure Tunbridge Wells
Tripadvisor 评级 4.0/5
donnetinir Couples - 经 TripAdvisor 认证的评论
Dear donnetinir, Thank you for sharing your experience of your recent stay at Mercure Tunbridge Wells Hotel. We're delighted to hear that you found our staff to be helpful and accommodating, and it's wonderful to know that Victoria, Linda, Roma, Lily, and Kim left a positive impression on you during your visit. I'll be sure to pass on your kind words to them, as I'm sure they'll be thrilled to hear about the impact they had on your stay. However, we apologize for the condition of room 122. Maintaining high standards of comfort and cleanliness is paramount to us, and we regret that the furniture and carpet did not meet your expectations. Please rest assured that we will address this issue promptly to ensure that all our rooms are in top-notch condition for our guests. We truly value your feedback as it helps us to continually improve our services. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind regards, John Mitchell Operations Manager
Great service
Tripadvisor 评级 5.0/5
Dean W 经 TripAdvisor 认证的评论
Dear H8823IDdeanw, Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience during your stay at Mercure Tunbridge Wells Hotel. It's fantastic to know that you found our hotel to be very good and tidy, and that all of our staff displayed excellent customer service skills. We're especially delighted to hear that Tom provided you with exceptional service and was quick to assist you with all your needs. We will make sure to pass on your kind words to him, as he is indeed a credit to our hotel. We're also glad that Tim from the restaurant was able to provide you with attentive service and cater to all your needs during your dining experience. Providing excellent service to our guests is something we take great pride in, and it's wonderful to hear that our team members exceeded your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back to Mercure Tunbridge Wells Hotel in the future. Thank you again for choosing to stay with us. Kind regards John Mitchell Operations Manager
合作伙伴包含 TripAdvisor