莫斯科帕维列茨美居酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 1,383 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 免费上网服务

  • 距离红场有 2 站地铁

  • 全天候供应食物和饮料

  • 靠近帕韦列茨火车站

  • 方便前往帕韦列茨火车站

我们的客房

酒店位置

莫斯科帕维列茨美居酒店

11 Bakhrushina Street, ownership 11
115054 莫斯科
俄罗斯联邦

GPS:55.735788, 37.63519

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

TOWNHOUSE

高级菜品和精选优质葡萄酒、一流的服务和独具特色的室内设计为 TownHouse 餐厅营造了独特的氛围。您可以在这里享受由我们的主厨烹制的精致美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,383 评论

TripAdvisor 评级  4.5/5  929 评论

FANTASTIC STAFF

Tripadvisor 评级 5.0/5

Odyssey261767 家庭住宿 - 经 TripAdvisor 认证的评论

My son & I travelled to Russia from the UK and stayed for 11 nights at Mercure Moscow Paveletskaya between 17th February 2022 & 2nd March 2022 (3 nights in Adagio) and what a fantastic hotel, from the location, to the rooms to the breakfast but MOST of all to the staff who were extremely professional, helpful, courteous, friendly & just overall amazing. A big and special thankyou especially to the following members of the team:- Arina & Dmitmi (Duty Managers) who helped immensely to solve a few issues. Regina, Valentina & Alexandra (Reception Desk) Sergey (Night Manager) These individuals are a credit to the hotel, it's brand and the company and should be recognised for their exceptional service. Thank you

Dear Odyssey261767, We would like to take this opportunity to thank you for staying with us. It was our greatest pleasure to serve you during your stay. We appreciate you taking time to share your feedback. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We’re thankful for guests like you and hope to see you again soon! Best regards, Alan Galiakberov Guest Service & Project Manager

High Quality vacation

Tripadvisor 评级 5.0/5

_D5930TU Solo travel - 经 TripAdvisor 认证的评论

I do appreciate your hospitality and quite lovely atmosphere. I really enjoyed every minute of my short vacation. Excellent breakfast, adorable and professional staff team, clean rooms, good location. I will definitely cone back here!

Dear _D5930TU, Let me thank you for your high assessment of Mercure Moscow Paveletskaya. We are happy you left with good impressions your stay in Moscow and looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Alan Galiakberov Guest Service & Project Manager

For business purpose

Tripadvisor 评级 3.0/5

PolinkaDiam 商务住宿 - 经 TripAdvisor 认证的评论

Stayed here for business trip had in Moscow. Property has good location and rooms are ok for 4*. Breakfast is very good, but in the bar that working 24 hours near lobby, didn’t feel very welcomed. Looks like employees there are not taking good care of guests, or don’t care about guests. Every time we wanted to order smth, we had to come to the bar or call with voice the person from bar, otherwise he is passing and not looking even to you. After you made order, you may wait for tea 15-20 min, when actually it’s just a matter of putting water in the kettle/cup. The rest is fine in hotel: cleaning, reception is reacting very fast to all requests, trying to find the best solution if you have any problem.

Dear PolinkaDiam, First of all let us thank you for your time and comments. We will definitely inform our Food & Beverage Manager about the situation you faced. We are happy to hear that you have highly commented on Front Desk team. We will send them your gratitude. We look forward to seeing you back to Mercure Moscow Paveletskaya Hotel! Best regards, Anna Perveeva Deputy Rooms Division Manager

Great bar and staff

Tripadvisor 评级 5.0/5

Meander719471 商务住宿 - 经 TripAdvisor 认证的评论

The bar staff at the library bar are professional, charming and very helpful. Such a relaxing atmosphere in which to unwind after work. Nothing seems to be the least trouble for anyone. Abdu is a gem!

Dear Meander719471, Thank you for your nice review of our Mercure Paveletskaya! We are happy you were fully satisfied with our services, location and F&B outlets. I passed your warm words to Abdu :) We work hard every day in order or guests feel welcome, comfortable and positively emotional. Looking forward to welcoming you back! Best Regards, Valeriya Kozlova Guest experience Manager

Good hotel

Tripadvisor 评级 5.0/5

DanielStenskov 商务住宿 - 经 TripAdvisor 认证的评论

Had 2 nights at this hotel and can recommend it for everyone. The room was clean, the bed was comfy and you did not hear any noise. Both the hotel resturant and the bar is worth a visit. The breakfast is pretty standart, but it works. I would book again.

Dear DanielStenskov, Thank you for sharing your good emotions about our Mercure Paveletskaya! We are happy you've enjoyed your stay fully. Such feedback is our main reward, well appreciated:), thank you! We look forward to meeting you again at our property, Kind regards and only great trips to you, Alexandra Stryukova General Manager

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其他网络用户评价我们的酒店

  • 505 评论 9.6/10 位置
  • 639 评论 7.9/10 房间
  • 653 评论 9.5/10 服务
  • 6 评论 3.3/10 上网
  • 292 评论 8.5/10 早餐
  • 229 评论 7.8/10 清洁度
  • 13 评论 9.1/10 酒吧和饮品

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