宜必思鹿特丹市中心酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 1,442 评论

宜必思鹿特丹市中心酒店 - Image 1
宜必思鹿特丹市中心酒店 - Image 2
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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 酒店已获得 NSF Euro Consultants 的安心悦界认证

  • 免费无线网络

  • 前方就是舒适的水畔露台

  • 步行 3 分钟可达 Blaak 站

  • 距最大的欧洲美食苑 Markthal 500 米

我们的客房

酒店位置

宜必思鹿特丹市中心酒店

Wijnhaven 12
3011 WP 鹿特丹厅
荷兰

GPS:51.917381, 4.488417

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
酒店附近
  • 停车

ibis kitchen lounge

非合约照片

ibis kitchen lounge

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,442 评论

TripAdvisor 评级  4.5/5  1,307 评论

卓越奖 2023

Very good

Tripadvisor 评级 5.0/5

aaronmckh Solo travel - 经 TripAdvisor 认证的评论

Had a great time here, the team were excellent and the room was given upon early arrival with no questions. The hotel is within easy walking distance of most areas, but, the nearest Metro is a 10 minute walk (Beurs). The hotel was spotlessly clean and a comfortable space to be in.

Dear Aäron, We thank you for this positive feedback. We're thrilled to hear that our team's service stood out during your stay and that you appreciated the convenience of our location for exploring the city. It's also great to know that our cleanliness met your expectations, providing a comfortable atmosphere for your visit. We hope to welcome you back in the future. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Don't stay in an Ibis hotel

Tripadvisor 评级 1.0/5

lizcT8003JU 家庭住宿 - 经 TripAdvisor 认证的评论

Considering we paid approximately £140 per night to stay here, it was so basic it made the Premier Inn look good. There was absolutely no tea/coffee facilities...not even a bottle of water. When I asked at reception they offered me a kettle which was next to useless. I then asked at the bar for some extra glasses for the room so we could drink our own drinks and all they offered us were paper cups. The bar woman said that glasses weren't allowed in the room and yet there were two in our bathroom already! They made us pay in full on arrival. I can see why now...had we looked at the room first we would have gone elsewhere. Will never stay in an Ibis again. Terrible value for money.

Dear Liz, Thank you for sharing your review. We're sorry that some aspects of your stay did not meet your expectations. Our hotel aims to provide a comfortable and convenient experience, and we regret that we missed the mark for you. The facilities you mention, are not standard facilities in Ibis hotels. We do offer these facilities upon request because we want to give our guests a nice experience with us anyway. Regarding the beverage facilities, we do offer coffee and tea amenities upon request to enhance our guests' comfort. I read that this was offered to you, so I am wondering why it was useless in your opinion? We also understand the importance of having access to glasses, that's why they are already available in the rooms for our guests. We hope you will consider staying with us again in the future. Best regards, Judit Operations Manager Ibis Rotterdam City Centre

Good location many in-room issues

Tripadvisor 评级 2.0/5

wolfbearj 家庭住宿 - 经 TripAdvisor 认证的评论

We know that rooms are generally smaller than in North America but our room with 2 single beds was tight. There was barely enough room to walk around with our bags. There was no facial tissue, face cloths, hand towels. There were only 2 bath towels total. There were no shelves in the shower. The shower head kept dropping down and wouldn’t stay up to spray on you. There was a very small garbage can in the bathroom only. The sink was plugged somehow and drained very slowly. There is no water kettle or in room amenities like tea. The plugs at the bed are right next to your head so if you have a travel adapter, you will knock it out of the socket with your pillow. The only good thing was that the location was good. Close enough to transit.

Dear Guest, Thank you for this review about your recent stay. We're glad to hear that our hotel's location was convenient for your travels, being close to transit and the heart of the city. We understand that room size can be a concern, and we strive to provide comfortable accommodations within the space constraints typical of city-centre hotels. We regret to hear about the issues you experienced with the bathroom amenities and the functionality of the shower head. Please rest assured that we take such feedback seriously and will look into these matters to ensure they are addressed. Additionally, while we do not offer in-room kettles as standard, we are always happy to provide coffee and tea facilities upon request to enhance your stay. We apologize for any inconvenience caused by the electrical outlets and will consider this in our continuous efforts to improve guest experience. Your comfort is important to us, and we appreciate you bringing these points to our attention. We hope you will return for an improved experience in the future. Kind regards,

Very clean and great service

Tripadvisor 评级 5.0/5

vicente c 经 TripAdvisor 认证的评论

The hotel is absolutely impeccable, and the staff is really nice and accommodating. We told them it was my birthday and they put decorations in the room and left a nice birthday card, they even left balloons and some confetti

Dear Vicente, Thank you for your kind feedback. We're thrilled to hear that you found our hotel to be clean and that our staff provided great service. It's wonderful that we could help make your birthday celebration special with decorations, a card, and some fun surprises in your room. We look forward to seeing you again on another occasion. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Great location

Tripadvisor 评级 5.0/5

akiko_nnn 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed one night with my 6yo son. The staff were all very friendly, the room was clean and sufficient, the breakfast was nice. Close to the tram/metro station and walking distance to Markthal en Maritiem museum even with a young child. I was lucky to find an online deal under 100€ with breakfast + welcome drink (not on weekend though), it was really worth it! Tips: don’t forget your own toothbrush. You can buy one at the reception, but you can save money as well as be environment-friendly :)

Dear Akiko, Please accept our thanks for your kind review regarding your stay. We are thrilled to hear that you and your son enjoyed our great location and found our staff to be friendly. It's wonderful that you appreciated our clean rooms and tasty breakfast as well. We're glad you were able to take advantage of our close proximity to the tram/metro station and nearby attractions like Markthal and the Maritime Museum. Thank you for the tip about bringing your own toothbrush. We do offer them for purchase at the reception, but we always encourage our guests to be environmentally friendly whenever possible. We look forward to welcoming you back. Kind regards, Judit Operations Manager Ibis Rotterdam City Centre

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其他网络用户评价我们的酒店

  • 1,074 评论 9.5/10 位置
  • 1,131 评论 6.1/10 房间
  • 912 评论 8.4/10 服务
  • 25 评论 8.2/10 上网
  • 495 评论 6.4/10 早餐
  • 483 评论 6/10 清洁度
  • 125 评论 4.4/10 食物
  • 14 评论 2.1/10 游泳池

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