普吉岛芭东雅高美爵酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 1,075 评论

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1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, 83150 普吉岛, 泰国

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酒店位置

普吉岛芭东雅高美爵酒店

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 普吉岛
泰国

GPS:7.888059, 98.29618

电话
传真 +66 76 231 998

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 客房服务

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,075 评论

TripAdvisor 评级  4.5/5  3,345 评论

卓越奖 2024

Damp in all rooms! STAY AWAY from this hotel!

Tripadvisor 评级 1.0/5

FTVAI 经 TripAdvisor 认证的评论

Our anticipation for a luxurious 5-star experience at this hotel was met with disappointment. Despite booking a standard room, we were greeted by a pervasive smell of dampness upon arrival, accompanied by consistently wet floors and bed sheets throughout our 6-night stay. Despite bringing the issue to the attention of hotel staff, the offered solutions were inadequate, indicating a systemic problem with dampness in the establishment. Even after being relocated to another room, the same issues persisted. We would walk into our room annenden the floor would be wet, so many times I was going to slip. We would have to call reception every night getting in to ask them to come and change the sheet because of how wet it would be. Additionally, the service we received was appalling, with management displaying a lack of urgency in addressing our concerns about obtaining a refund to seek accommodation elsewhere. The offered £150 refund was a mere fraction of the amount we had paid for our stay, leaving us feeling undervalued and dissatisfied with our experience. Overall, this was one of the most disappointing and frustrating hotel stays we've ever experienced.

性價比低

客户意见评级 2.0/5

Tony 情侣住宿 - 所有已确认评论

首先要讚的就是位置好和設施多。 但是最重要的就是員工服務務態度差、不友善。 另外房內的設備非常不方便，如只有浴缸，它太高很易滑下。跟著就是水龍頭差不多貼近盆邊，很易把水淺出盆外。還有陽台非常細，嚴格來說，只是一個曬衫的地方。

尊敬的Tony， 我们由衷的向您致以诚挚的歉意，鉴于您在酒店内遇到的任何不便或困难。同时，也衷心感谢您对我们提出的宝贵意见，我们会高度重视您的反馈并加以改进和完善。 Grand Mercure Phuket Patong本着以顾客为宗旨，全心全意的为每一位顾客提供最贴心的服务，为您带来宾至如归的度假体验。酒店结合泰国传统文化与现代化国际连锁酒店服务标准，一心一意的打造最适合不同年龄阶段，不同国家的游客最温馨的美爵居所。您在酒店内遇到的任何不便或疑问，也请您第一时间致电或者邮件给我们，您的反馈与建议就是对我们最好得帮助。 再次感谢您的宝贵意见，同时也期望能再有一次为您提供源自美爵奢华服务的机会。 谨启 Guest Relations Team

Super nice resto.

Tripadvisor 评级 5.0/5

Joana t 经 TripAdvisor 认证的评论

The crew were nice, food was good. Kudos to the filipino server sir Ryan. Thank you we had a great time we would definitely come back again! More powers to your job🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭

Dear 762joanat, Thank you so much for your wonderful review. We are delighted to hear that you had an enjoyable time with us and that you had a great experience at our restaurant. Your kind words mean a lot to us and we will definitely pass them along to our team, especially Ryan, who will truly appreciate the recognition from you. We hope to have the opportunity to welcome you back soon! Best regards, Guest Relation Team.

Memorable

Tripadvisor 评级 5.0/5

Twinkle B 经 TripAdvisor 认证的评论

The food was great. We had a seafood dinner buffet on a Monday, and their staff, Ryan, was so accommodating and well spoken. 🇹🇭 It was a memorable experience ending our summer in Phuket! Thank you so much to Grand Mercure for serving us delicious dinner, we are surely coming back next time.

Dear 583twinkleb, Thank you for taking the time to write a review on Trip Advisor. We're thrilled to learn that you had a wonderful experience with us, enjoying the Monday seafood buffet and the excellent service provided by our team members. We will make sure to pass on your kind words to Ryan, who will be delighted to hear your appreciation. We hope to welcome you back soon and offer you another memorable experience. Best regards, Guest Relation Team.

热情周到闹中取静的好地方！

客户意见评级 4.5/5

Z. Y. 情侣住宿 - 所有已确认评论

巴东酒店的闹中取静的典范，接待热情周到，服务到位会再次入住.

尊敬的ZHANG， 衷心感谢您对Grand Mercure Phuket Patong提出的宝贵意见以及对本酒店工作的认可和支持。 Grand Mercure Phuket Patong本着以顾客为宗旨，全心全意的为每一位顾客提供最贴心的服务，为您带来宾至如归的度假体验。酒店结合泰国传统文化与现代化国际连锁酒店服务标准，一心一意的打造最适合不同年龄阶段，不同国家的游客最温馨的美爵居所。您的反馈与建议就是对我们最好得帮助，以及提高和改善。 再次感谢您的宝贵意见，同时也期待您的再次光临，让我们为您带来源自美爵奢华服务。 祝您旅途愉快。 谨启 Guest Relations Team

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其他网络用户评价我们的酒店

  • 1,090 评论 9.5/10 位置
  • 1,629 评论 7.6/10 房间
  • 1,741 评论 8.9/10 服务
  • 18 评论 8/10 上网
  • 750 评论 9.3/10 早餐
  • 739 评论 7.7/10 清洁度
  • 734 评论 8.8/10 食物
  • 580 评论 8.6/10 氛围

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